Discover Egypt 8-Days Cairo, Nile Cruise, Abu Simbel and Alexandria From Cairo

Heba Haggag, Egypt Gift Tours Went as a couple, just my wife and I on the Viator Discover Egypt 8-days Cairo, Nile Cruise, Abu Simbel & Alexandria tour. Excellent value on this tour, very professionally put together by Heba Haggag, excellent communication and a great amount of help from her every step of the way, making certain we were in contact with our private driver and guides every day. We had a private guide for just the two of us on most of the tours, along with a private car and driver. Another American couple joined us for some of the tour stops along the Nile but it never felt too crowded (with the exception of the uncomfortable almost-4-hour-each-way mini-bus ride from Aswan to Abu Simbel and back- but the only way to avoid that was to fly, which didn’t seem worth the effort or time savings). We had the opportunity to see all the major historically and culturally significant sights at every stop. Our cruise boat was older and the cabin a little tired-looking but we really didn’t really care about that on this trip, we just needed a clean room and bathroom and a comfortable bed. If you want higher-end or the highest-end cruise boat, just ask Heba, she can set it up for you. But our main focus on this, our first trip to Egypt was seeing as much as we could of the sites and learning the culture and history of this ancient land in only 8 days. For the price we paid and the value we received with one-on-one personal private guides I don’t know how it could’ve been set up any better for us. As importantly as the organization of the trip itself, Heba became a lifesaver for us when the COVID testing provider the Steigenberger hotel in Luxor set up for us a few days before our flight back home refused to send us our test results. We had already left Luxor and gone back to Cairo for the final two days of our trip and the testing provider- who had promised to have our test results to us by 1pm- began giving us the silent treatment and runaround, saying we didn’t pay for the correct type of test, we needed to pay more money, they couldn’t get the test results to us that they promised etc etc. This was going to jeopardize our flights home the following day. I asked Heba to help and it took her three hours of phone calls, waiting on hold, getting passed around to every member of the Steigenberger Luxor staff, getting ghosted by the testing facility and finally talking to the Steigenberger hotel manager. She was so upset and fighting so hard for us they pushed her to the verge of tears after hours of getting nowhere. Finally around 8pm she was able to get our test results. I can’t stress enough how helpful Heba was for us in making sure we were able to get home and how much we appreciated her efforts. Thank you Heba! We will definitely return to Egypt and when we do we won’t use anyone but Heba as our tour organizer!