Private tour to Giza Pyramids,Sphinx,Egyptian Museum with Local Lunch

Dear Esteemed Guest, thanks for sharing your review but we want to clarity the following: - You called our number the previous day of the tour and we confirmed that the pick up time will be from the Receiption area but during the day tour you was waiting outside the hotel so the guide didn’t recognize you as he’s was looking for you at the Receiption area , the pick up issue was sort within 1 minute as you was having local phone number and everything was run on time without any delay . - No tour guide wearing in Egypt uniform and warming uniform not effect the tour specially the tour was private just for 1 person . - was was clean and an Excellent condition and this is the types of car all Travel agent use for a travel business for solo traveler . - the car was stared at 08:00 am and dropped by the driver and the guide at the hotel around 18:00 which is almost for 10 hours including the driving from and to the hotel which is enough to cover the pyramids and the Egyptian museum . - The Lunch is clearly mentioned will be a local food Koshari or Falafel and the guide gets the food from the best Egyptian restaurant ( Felfela restaurant please check the reviews) - the guide informed you that we can stop by the papyrus museum to see how The egyptian use it for writing as a kind of educational but no one push you to buy or pay something if you didn’t like the idea its simply ask the guide that’s you are not interested specially the tour was private. - it’s mentioned clearly that the time you will spent around Giza Pyramids and Sphinx will be around 2-3 hours which is an enough time and the guide and he’s explained everything and stopped you around c different locations he asked if you need more time to spent . I didn’t find a reason that you are rating the tour as a poor tour as everything was on time , you had enough time Around all the sightseeing. - no one ask you to pay a car parking or tipping at all just it’s mentioned with the tour description that tipping is not included but it’s an optional issue you can tip or no it’s up to you. Hopefully everything is clear Kind Regards

Dear Esteemed Guest, thanks for sharing your experice , kindly let us eplain the following: 1- we kept trying to contact you to clarify more details but your phone is not recognized all the time (UK number) 2- As you know the Egyptian museum was next to your hotel which is almost walking distance from your hotel ( Pyramia Cairo Hotel) also the Ticket fees for both museums as the same so no reason that the guide convince you to visit the Civilization museum instead of the Egyptian Museum as Egyptian museum is no more drive or Extra fees just he thought you will like the New Museum more than the Egyptian museum, Also, the Civilization museum is far from your hotel than the Egyptian Museum 3- the guide offers to visit the Civilisation museum instead of the Egyptian museum and you accepted that but he didn't push you even your way you passed the Egyptian museum and he asked if you are still interested in visiting the Egyptian museum but you asked him to visit the Civilization museum. - Regarding the Lunch: the Lunch a mentioned clearly ( tour description ) that the Lunch will be Local Lunch but no way in Cairo there is a Lunch for 4 People and cost only $1 2- after your comment we stopped changing the itinerary even if clients asked to visit the Egyptian civilization museum to avoid any problem and tour is For Giza Pyramids, Sphinx, and Egyptian Museum and allowed to replace the Egyptian Museum with the Civilization museum unless we received that request directly from Clients, kind regards