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Cancun City Sightseeing Tour

star-4.519 Reviews
Cancun, Mexico
Cancun City Sightseeing Tour

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more


Cancun, Puerto Morelos, and Playa del Carmen are all on the itinerary for this full-day sightseeing tour. Start off at the El Meco archaeological site and continue to local points of interest. You'll stroll down Quinta Avenida and find unforgettable photo ops of the Caribbean Sea from Playa Delfines.
  • Full-day city sightseeing tour: Cancun, Puerto Morelos, and Playa del Carmen
  • Tour the archaeological ruins of El Meco
  • Stroll Quinta Avenida and visit Playa Delfines
  • Snacks and bottled water provided
  • Hotel pickup and drop-off in Cancun by air-conditioned vehicle
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Hotel pickup and drop-off
Lunch (Tacos de Cochinita)
Two bottles of water or beer on board the van
Food and drinks, unless specified
Tips, souvenir and photos (available to purchase)
Beverages during lunch

Departure Point

Traveler pickup is offered
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:

Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue

If the traveler is staying at a hotel on the Riviera Maya, Playa Del Carmen or any location that we can not reach but still wants to be picked up, please get in contact with the us as soon as posible in order to provide the extra fee

The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service

The Maya Museum does not operate on monday, if the booking is for monday, the time will be at to the other stops

Departure Time

11:00 AM
Meet your driver-guide in your hotel lobby in Cancun and start your sightseeing tour with a guided visit to the El Meco archaeological zone. Wander the well-preserved site located just north of the city, and discover elements of the ancient Maya culture as you explore the pyramid, temples, and plazas.

Then continue aboard your air-conditioned vehicle for an introduction to the highlights of downtown Cancun. You'll get an overview of the city parks, schools, markets, shopping malls, bus station, city hall, hotels, and hospitals that comprise daily life. 

Heading south, you'll arrive at Puerto Morelos, the country's youngest municipality. Snap photos of its lighthouse, seen from downtown, and glimpse part of the world's second-largest barrier reef: the Mesoamerican Barrier Reef. Upon reaching Playa del Carmen, browse the colorful handicraft shops and restaurants during a stroll down Quinta Avenida (Fifth Avenue). You can purchase lunch (own expense) during 2 hours of free time here.

Playa Delfines is your final stop, with opportunities to take pictures of the Mexican Caribbean, before return transport to your Cancun hotel.
Stop At:  
Tequila Factory Cancun and Villas
We will visit a tequila factory which is dedicated to the production of Tequila through a traditional, fine process and with the highest quality controls, we will taste tequilas of various flavors such as vanilla and almond among others.
Duration: 1 hour 
Admission Ticket Included
Stop At:  
Playa Delfines
This is a mandatory stop if you visit cancun, in this place you can take a photo in the letters of "Cancun" in a totally impressive view of the Caribbean Sea.
Duration: 35 minutes
Admission Ticket Included
Stop At:  
Mayan Museum of Cancun
The Mayan Museum of Cancun is an exhibition space for the Mayan culture this museum has 3 rooms in which archeology and social, cultural and daily life aspects of the Mayan culture are exposed.
Duration: 45 minutes
Admission Ticket Not Included
Pass By:  
Boulevard Kukulcan
Get to know the Boulevard Kulcan or better known as the hotel zone, this place is one of the most visited places in Quintana Roo. Most tourists stay in this sector during their trip to Cancun, surrounded by beaches, fun attractions, activities, museums, parks, restaurants, discos and bars, and of course the best hotels in the city. All located a few minutes away.
Stop At:  
Mercado 28
Mercado 28 Cancun is the most visited by tourists in the center of the City, since in it you can find an immense amount of souvenirs and Mexican crafts with affordable prices that anywhere in the hotel zone, in addition to having food restaurants typical with a very good atmosphere.
Duration: 45 minutes
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Please bring cash if you'd like to buy souvenirs
  • Not wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Most travelers can participate
  • This tour/activity will have a maximum of 14 travelers
  • OPERATED BY Altustours

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Cancun City Sightseeing Tour ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cancun City Sightseeing Tour .
What is the policy on sanitization during Cancun City Sightseeing Tour ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun City Sightseeing Tour .
What is the social distancing policy during Cancun City Sightseeing Tour ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Cancun City Sightseeing Tour .
What measures are being taken to ensure staff health & safety during Cancun City Sightseeing Tour ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Cancun City Sightseeing Tour .
What is the maximum group size during Cancun City Sightseeing Tour ?
A:This activity will have a maximum of 14 travelers.

See all safety measures taken by Cancun City Sightseeing Tour .


19 Reviews
3 stars

Reviews by Viator travelers

Showing 1-10 of 19 reviews
This was NOT GOOD.
, Aug 2021
This was such a disappointment. There were 8 of us (mom, dad, adult children, adult girlfriends and one teenager). We were picked up late, about 30mins. So late that I called the main office to see if I had the wrong time. Finally picked up in a private van. Very nice vehicle and had great A/C so that accounts for one of their stars. First stop was this “Tequila Factory”. What a joke. It’s walking through someone’s backyard with big posters, showing parts of the process to make their “tequila”. Then you go inside this house for the tasting. It tasted so sweet and so smooth. They had so many flavors and I was duped- only after purchasing two bottles at $50each do I get it home and clearly see the label. It doesn’t say TEQUILA because it’s not. It has only 14% alcohol. It is just a flavored liqueur. Now it makes sense why once I decided on the coconut and mango “tequila”, they grabbed the bottles and took it to another table to quickly put it in cardboard and tape it all up making the label not visible. We were escorted around the side of the building where the nice old lady made us some pork street tacos. I was sick for three days after that. We drove to one souvenir store at Mercado 28, that had EVERYTHING, but who wants to shop at the first store you go to. I expected little markets, haggling with the lady selling her wares, lots of choices and options. Nope. Little did I know, that was going to be the ONLY store. I had to buy some souvenirs at the flipping airport! We drove to a beach where the famous CANCUN sign is. We were told if we wanted to get out and stand in line for a picture we can, but the line was too long so they’d have to circle around a few times to find parking or we could just go back to the hotel. We went back to the resort early. The driver never spoke to us and the “guide” was not much of a sightseeing guide. I wanted him to explain, talk, tell us something about what we were passing on the road. When they first picked us up he said, “let me know if you have any questions”. I didn’t know that meant because he was going to be SILENT THE ENTIRE RIDE! He seemed nice enough. When I did think of a question to ask, he did answer it- which accounts for the second star 🙁. As I said, we were one family of eight, and we paid $720 total. SOOOOO NOT worth it. Find another tour. This one is not good.
, May 2021
Loved my private tour. They picked us up from the hotel and took us all over Cancun. They gave us the us the History and we even did some Tequila tasting.
icon Response from Host , May 2021
Thank you so much for sharing your experience at the Cancun City Tour, hope we can welcome you again and show you everything that Cancun has to offer!
We booked this tour we absolutely loved...
, Feb 2018
We booked this tour we absolutely loved it our tour guide was Teresa she was the best. Teresa was so informative about everything. This trip is well worth it to book. We were lucky we had a small group so so the more attention was great! Thankyou for the wonderful we had an amazing experience in México.
This was a great experience and I based...
Maria M
, Feb 2018
This was a great experience and I based our high review in bases of whats to be expected, cost and most of all the great service! We were sent reminder by email night before to meet at our lobby and pick up was great on time great vehicle and lucky enough we were the only ones on tour. Being family of 4, 2 boys with us ages 4 and 9. I believe we had Victor as our guide. He was incredible. Very young but knowledgeable and great attitude, enjoyed our conversations with him. The driver was fantastic too. We loved visiting El Meco all to ourselves. Great opportunity to see ruins close to where we were without taking kids for 2 hour drive first. They were fantastic and he answered all our questions and gave us history accurately too as I read up on stuff before going. We went through town and he explained the daily lives to average folk and show us markets etc. Playa de Carmen was a nice area to walk around and get some souvenirs as well as some pictures. Pretty area. All and all it was a good tour a great option to get out of resorts for some time and would highly recommend the company for great service and staff.
We had two Victors, Victor the driver...
Clyde M
, Jan 2018
We had two Victors, Victor the driver and Victor the guide they were both great, you will get to know the locals.
This was a great tour. We started with...
Vania D
, Jan 2018
This was a great tour. We started with a trip to the El Embarcadero where we took pictures at the CANCUN letters. We then visited the El Meco Ruins. We then visited a silver manufacturer and retailer where wife got a great deal, or so she says. We traveled to Puerto Morelos where we took pictures and walked along the beach. I wish we could have stayed here longer. We then rode to Playa del Carmen and spent two hours shopping and dining. Admittedly, the shopping here was better than any other place we visited. We then returned for a through the Hotel Zone and a tequila tasting tour. From there, we were returned to our hotel.
Based on the description, we thought...
, Dec 2017
Based on the description, we thought this tour was going to show us a little of Cancun city, share information with us about the culture, etc. tour description ... You'll get an overview of the city parks, schools, markets, shopping malls, bus station, city hall, hotels, and hospitals that comprise daily life.. Our guide gave us none of that. You literally spend 20 minutes or less at El Meco Ruins and in Puerto Morelos. Our tour guide was very inexperienced. We were a group of 7 that included a very obnoxious women from Detroit. We literally didn't get part of the tour because this women told the guide that she didn't want to do it. Never saw the Tequila Museum as promised as well as had reduced times at each stop because she was done. The entire van ride 6 hours, we had to endure listening to the guide have a one on one conversation with this women, and learned nothing. Terrible.
HelpfulHelpful1 traveler found this review helpful
Pick up and drop off were punctual...
, Dec 2017
Pick up and drop off were punctual, excellent, I wanna give them all the highest mark I can give. Driver and tour guide were excellent, they were eager to show and explain everything, and answered to every question we had. They knew what they were doing. We had exceptionally good time, and were super happy with this company. I recommend this company to everybody wishing to use this type of excursion. For sure I will use this company again and again. Thank you for the best service. Thank you for reading, and Gd Bless,
really FABULOUS!!!!!!!!!!!!!! tour...
James E
, Oct 2017
really FABULOUS!!!!!!!!!!!!!! tour guide!!!!! he was excellent!! funny a real delight!!! in addition our driver was excellent as well!! The places we were taken to were great!!!!
My husband and I was the only one on...
Pearlie W
, Sep 2017
My husband and I was the only one on this trip. The other guest cancelled and they missed a real treat. Our guide was very knowledgable and friendly. I recommend this tour.

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