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Rio Secreto Underground River Tour with Crystal Caves

star-4.5440 Reviews
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Quintana Roo, Mexico
Rio Secreto Underground River Tour with Crystal Caves

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 to 8 hours  (approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

Explore the Rio Secreto Nature Reserve outside of Cancun on this full-day excursion, where you swim and wade in one of the most spectacular underground caves in Mexico. See the famous crystal caves on a tour that showcases the spectacular natural wonders of the Yucatán. Choose round-trip transportation from your Cancun hotel, or meet your guide at Rio Secreto directly. You also have the option to visit the Tulum ruins which you can add as an upgrade.
  • Day trip from Cancun to the Rio Secreto Nature Reserve
  • Swim through an underground river and enjoy the tranquility inside an ancient cave
  • See gorgeous crystal-like cave formations above the turquoise water
  • Upgrade for hotel pickup and drop-off from most Cancun and Playa Mujeres hotels
  • Upgrade and add a visit to the Tulum ruins which is one of the most iconic sites in the destination
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Professional guide
Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
Hotel pickup and drop-off (if option selected)
Lunch
Lockers and towels
Gratuities
Hotel pickup and drop-off (if option not selected)
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Río Secreto , Río Secreto, 77730 Q.R., Mexico

Rio Secreto is located near to Playa del Carmen.

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

This activity will end right where it started.If you are staying at a B&B our customer service will inform you of the closest meeting point. PLEASE CONSIDER: The duration of the Rio Secreto Admission tour is 03:30 hrs. Rio Secreto Tour + Transportation is from 06:00 hrs. Important to call or email to provide hotel information Rio Secreto + Tulum Tour is from 08:00 Hrs.Important to call or email to provide hotel information The durations presented may increase due to the vehicular traffic that occurs in the transportation.
Choose pickup at your Cancun hotel (select option at check out) or meet directly at Rio Secreto Nature Preserve.

Arrive at Rio Secreto and listen as your guide reviews safety considerations and hands out equipment, including a hard hat with a lamp, a wetsuit, a life vest, and water shoes.

Follow your guide into the underground cave to view the breathtaking crystal formations on both the ceiling and the floor. Walk along a path through the caves and wade or swim through the river itself. Enjoy the sound of your group's movement through the subterranean cavern echoing off the walls. View the vibrant colors and dramatic mineral forms that lie hidden deep below the surface of the earth.

Exit the cave and opt for a shower at the Rio Secreto's facility. Swing in a hammock and enjoy a buffet lunch before boarding your bus for the return trip. End your Rio Secreto adventure with drop-off at your hotel in Cancun or at the Plaza Kukulkan.
Itinerary
Stop At:  
Rio Secreto
This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Rio Secreto
After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).
Duration: 1 hour 
Admission Ticket Included
Stop At:  
Tulum Archaeological Site
When this option is selected . We will visit the remains of an ancient clifftop fortress. Tulum used to be a main trading hub . Walled on three sides . The front open facing the Caribbean sea. The views are breathtaking .Your tour guide will go deep into the main buildings history and astronomical findings.
Duration: 1 hour 15 minutes
Admission Ticket Included
Stop At:  
Carretera Federal 307
When Tour with transportation is selected: Expect to be picked up at mayor hotels in Cancun or Meeting Points from downtown Sit back and relax while your driver takes you safely to Rio Secreto nature park.
Duration: 1 hour 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)
  • The duration for the option Rio Secreto + Tulum Tour is 08:00 Hrs. (approximately)
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the policy on sanitization during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the social distancing policy during Rio Secreto Underground River Tour with Crystal Caves?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.

Traveler Photos

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Traveler Tips


  • "There are dressing rooms so you can change if you didn't wear your swimsuit under your clothes." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
440 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 440 reviews
star-5
Excellent
Monica_W
, Jul 2022
Our tour guide Nunes was very knowledgeable and made the entire experience unique and a once in a lifetime experience I wouldn't trade.
icon Response from Host , Jul 2022
Thank you for sharing your experience, we are more than glad to know that you enjoyed your day with Nunes We hope to see you soon again.
star-5
Beauty of the caves
Menaca_P
, Jul 2022
I would rate this as one of the best and most unique experiences of my life. The caves were breathtaking in their beauty and the guides were exceptional. They made the experience a spiritual one. Highly recommend it
icon Response from Host , Jul 2022
We are very happy to hear that you had the best experience in Rio Secreto. Our entire team works very hard to keep our customers happy, Thanks again, and we look forward to have you again.
star-5
Danny was a great guide...
Joseph_W
, Jul 2022
Danny was a great guide and we enjoyed every second of this tour. It created lasting memories for the kids, especially Rio Secreto, which was breathtakingly beautiful. There is no place on Earth like Rio Secreto.
icon Response from Host , Jul 2022
We are very happy to hear that you had a pleasant experience in Rio Secreto, our entire team works very hard to keep our customers happy, but we can only do that because of amazing customers like you.
star-4
Good experience
Alexandra_T
, Jul 2022
Swimming in the cave was our favorite part. We are Texans and have been to the Caverns in Texas which my biased opinion is the Texas caverns are more beautiful than the Rio Secreto one but being in the water in a cave was a nice experience. Our tour guide, Aaron, was cool, helpful and funny. I would recommend everyone use the white cane regardless of fitness ability. If you do not know how to swim the tour guide will be able to help you through the deep part of the swimming. Regardless of swimming level everyone is required to wear a life jacket. The lunch buffet food was good. Two downsides: 1) you cannot take your phone or cameras in the cave so if you want to have a pic as a memory you’d need to purchase a picture from the company. I purchased 1 picture and still have not received access to it. My tour was a day ago. 2) If you are staying in Cancun, it is an all day thing. Our shuttle picked us up at 915a and we were back in our hotel around 530p.
icon Response from Host , Jul 2022
Dear Ale, Thank you for sharing your experience with the caverns, on the other hand, many thanks for your feedback, this is very helpful for us to improve our service. Finally, If you have problems receiving your photo please send us an email, we are more than glad to assist you.
star-5
Dreamlike
geoffrey_p
, Jul 2022
This will remain one of the most memorable experiences of my life. I say this not only for the incredible beauty of the Cenote- almost dreamlike or out of a psychedelic vision- but also because for a 59 year old with bad ankles, a bad spine and claustrophobia, I cannot believe I went through with it. I wanted to turn back once my wet suit was on and strangling me and I saw jagged, underwater rocks that would provide no stable footing in a cave,largely in the dark, but there was nowhere I could have gone for 1.5 hours except to sit in the hot sun in the middle of nowhere, waiting for my family to return. So on I went expecting my fears to come to life. And it wasn’t easy. I would classify this incredible journey as for those in more than moderate health. You are basically hiking underwater with extremely uneven terrain in the dark, with the assistance of a hard hat with a flashlight attached to it to navigate you. It only helps you see so much. The guide is crucial, and we had Ceci. She was incredible and took my hand when I was struggling. She also loves her job and the power of Secreto Cenote. She was invaluable to my experience. About 15 minutes in, I lost most of my fear and became enthralled with this new life form surrounding me. The thousands year old rock and limestone formations were dazzling; the water the cleanest, coolest and purist in which I have ever been swimming. And floating. Some spaces were hard to squeeze through, but I had lost my claustrophobia somewhere around the 20 minute mark. This was as beautiful and awe-inspiring as anything I have ever seen. The buffet afterwards was delicious, on a lesser note. Be prepared for some very bumpy roads leading out to the El Secreto Cenote, and make sure your feet and ankles are up to such an exploration. You are walking only in water shoes- no ankle or arch support, and the terrain is unforgiving. But wow!!!!
icon Response from Host , Jul 2022
Thank you very much for your complete and described review, this tour is really amazing and we are really glad to see that our guides made a really good job with your family, this enhances our team in a valuable way.
star-5
Conquered my fear!
dianada_m
, Jul 2022
I have to admit I was a little scared in the beginning,but our guide PePe made it so much easier.And he was so funny!!!!
icon Response from Host , Jul 2022
Thank you very much for sharing your experience, the adventure in the caves is really amazing and all the knowledge about this kind of environment is also a very nice experience
star-5
Don't pass up this experience
Ashley_E
, Jul 2022
This was a beautiful unground cave system. Gabby was a really great guide, she was very informative and made sure we got the most out of the experience. Would totally recommend going to if you get the chance.
icon Response from Host , Jul 2022
Dear Ashley, Thank you for sharing your tour experience, this is very helpful for us, and we agreed Gabby is one of the best and Rio Secreto is a must! Kind regards
star-5
River is amazing!
Matt_S
, Jul 2022
The entire tour was amazing, but the river was definitely the highlight! Our guide was the best and the experience of the river was unbelievable. Transportation was easy and great. Highly suggest.
icon Response from Host , Jul 2022
Dear Matt, Thank you for sharing this amazing feedback on this review, your experience is the most important for us. We are glad and grateful for this, for sure we hope to see you soon! Kind regards
star-5
Awesome Experience
Miss_J
, Jul 2022
Loved everything! We did the biking, rappelling into the cave & of course the tour inside the cave. Our guide was Angel who was great! Helped my mom who is 72 through the tour. Was very helpful & didn’t go too fast so my mom could keep up! Great job!!
icon Response from Host , Jul 2022
Thank you very much for sharing your comments it is nice to hear you expend your day on this tour and that you enjoyed the experience and we are really proud to see that the guides were helpful with your mom.
star-5
Yes yes yes
Heather_P
, Jun 2022
Amazing!!! Cece was an absolutely amazing guide and the caves are an undescribable experience! Must do!
icon Response from Host , Jul 2022
Like you said it is definately a must do in Cancun, thanks you for taking the time to leave us a review.
star-5
Really unique experience
Johanna_H
, Jun 2022
Absolutely beautiful and such a unique experience. Our guide was very knowledgable and helped our two young sons, age 7 and 9, navigate the caves. I wish the photos were not so expensive since they would not let us bring our own camera and we already paid a hefty entrance fee.
star-5
Really enjoyable day at Rio Secreto and Tulum
Samantha_W
, Jun 2022
We had a really enjoyable day at Rio Secreto and Tulum! The caves were just so stunning and a really interesting experience. Our tour guide Ariel was really good and put in a lot of effort to ensure everyone had a good time. Our group size was reasonable as well, and we appeared to complete our tour before it started getting busy which was good! Only thing I was a little disappointed about was that we could not take our own camera / go pro in to the cave...the photos taken for us were not very good (some blurry and poor angles) and overpriced at $100! Our trip to Tulum was also great. Ariel made effort for everyone's welfare as it was a boiling hot day and he supplied water / snacks / umbrellas etc. Beautiful place and well organised excursion!
icon Response from Host , Jun 2022
Thank you very much for your comments, we are glad to see you enjoyed the experience, as you mention the cameras are not allowed for security reasons.
star-5
Amazing Crystal Caves
jodi_t
, Jun 2022
Our guide Martin was great…we learned a lot about the history of the caves. It was a beautiful experience.
icon Response from Host , Jun 2022
Thank you for sharing this amazing experience, it is very important to know that you learn about the importance of the caves for our environment.
star-5
Amazing Adventure!
Ronenia_J
, Jun 2022
Awesome excursion! Real life cave that was discovered in 2006. Aaron was my guide and he was Amazing! Very passionate, funny and all around a great guide. He made my birthday special by having everyone sing happy birthday to me in the dark. You can’t bring camera, must wear the gear and wash before entering the cave. There is a small hike and a ritual that is done prior to entering. The entire staff was amazing and this was the best experience ever! Must do and must see. This isn’t like visiting a cenote.
icon Response from Host , Jun 2022
We are really glad to read a very complete review sharing the experience and service provided for the guide this will help another visitor to take good decisions about the activities.
star-5
Worth it!
Tatum_V
, May 2022
Really incredible adventure, price is worth what’s included, buffet was delicious which most excursions lack in.
1 traveler found this review helpful
star-5
Simply awesome
James_H
, May 2022
Best customer service and instruction. Transpiration on point. Left the driving and details to them and had more family time. The Mayan ruins and senote exploration was well informed and organized. Great adventure and family fun
star-5
Awesome experience
Steve_W
, May 2022
The tour was well worth it, our tour guide mitch was awesome and added to the experience he is very passionate about his job and making sure your experience is a good one.
star-5
Beautiful unique experience
Liz
, May 2022
Loved the tour definitely very unique tour . The cave was beautiful, our guide Guada was very friendly and helpful and very knowledgeable. I would recommend this tour!
star-5
A-M-A-Z-I-N-G!!!!
Rebecca_B
, May 2022
This was one of coolest experiences I’ve ever had. It’s a must-do for anyone visiting the area, but especially those into the metaphysical. Alfredo, our guide, was amazing, very amiable, and obviously passionate about his job. You are truly missing out if you don’t book this trip.
1 traveler found this review helpful
star-5
One for the books!
Caitlin_L
, May 2022
We booked the Rio Secreto Cave Tour at 9 am. Our tour guide was Paulina and she did an amazing job. It’s an incredible experience as it was, but she made it all the more memorable. The cave is beautiful, there is some really incredible history, and since we only did the cave tour, I didn’t feel like there was any “down time” or time spent waiting around. We arrived, got put into a tour group, received our gear and off we went to the cave. It was around noon when we finished up and then we received a complimentary lunch. I would highly recommend this tour!
icon Response from Host , May 2022
So glad you enjoy and had a good experience to remember, thank you

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