Departure & Return
Departure PointTraveler pickup is offered
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:
Cancun Meeting Point: Puerto Cancun (mall)
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support)
Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the gate(security stand) of the Dreams Tulum Resort and Spa
The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Use sunscreen and sunglasses.
- Wear comfortable clothes and shoes.
- Most travelers can participate
- *All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price. *Children of 4 years old or below will travel for free sitting on lap *All infants are required to be registered in the booking, otherwise they will not have access to the transportation *Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price *Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price *All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.
- This tour/activity will have a maximum of 30 travelers
- OPERATED BY Exclusive Agency Tours
For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
See all safety measures taken by Tour All Inclusive in Xenses Park .