Viator Exclusive: Chichen Itza Unique Entry, Buffet Lunch & Cenote English Tour

Highlight of this trip was Rodrigo “Cat”, our mayan tour guide around Chichen. Such an amazing, hospitable and intellectual dude with great stories about his childhood growing up around the pyramid. The rest of the tour was ok, mostly Spanish dialogue during the bus. I don’t speak fluently but it would have been nice to hear a lot of the history in English

Marco our tour guide was excellent and a wealth of knowledge. I would definitely recommend using Marco and he was funny make the trip entertaining. The Cenote was amazing. We would totally do the trip again. The only bad experience we had was our shuttle ride was 45 min late and luckily he saw us as we were leaving think our day was shot.

I was not able to book the tour I want online because it's fully booked already. So I called the hotline. The operator helped me to find and book another similar tour. The operator is very patient and careful in taking my personal information to make sure my email address is correct. They sent me an email with link where I can book the tour. After the tour is booked, the tour guide sent me email regardingy pick up time and location. All the introduction is clear. And I specially like the early pick up 4.30am of this tour so that the weather is not as hot and I can finish the day early. So I can still go back to hotel to enjoy an early dinner.

We were notified by the tour to be outside waiting at 5:25am. We had 3 kids and an infant so that is difficult for us. While waiting at 5:25am, I messaged the tour and they told me they made a mistake that it should've been 4:25am. Because of their mistake, we wasted an entire day because these tour has to be booked in a day in advance. Their response was sorry but we can reschedule you another day. Like wow.. that was the best you could offer? After much bickering, they only offer me a 10% refund for the tour and reschedule it. Since my family wanted to see chichen itza, we booked the tour for next day and lost out on visiting another place. When we got on the bus, the tour guide told us to go to the back and assigned us seats. I had to tell him my mom needs to sit in the front or she get car sick. Literally everyone else that got on the bus were allowed to sit wherever they wanted without him telling them where to sit but we were told to sit in the back?? The tour we bought specifically has a departure time at 5:00am but they already started picking people up at 4:00am and didn't really end picking people up till 6:00am. So you would have a lot of stops on the way. In their overview, they mentioned visiting Valladolid after the cenote. We did not go to that in the tour as well. So plan on spending first 2 hours picking people up across cancun at 4:00am.

Even though our tour was unexpectedly cancelled, viator was able to immediately reschedule the next day. I would highly recommend this tour. It is an early day but so worth it to avoid major crowds. Frank, Juan, and Rodrigo make an amazing team. Very knowledgeable!!! Awesome!

It was great experience with this tour that I purchased with this Viator on line. Every event was well on time with enough communications to keep us informed Pick up and drop off to our resort that was not in their schedule pick up point ,and still they managed to pick us and drop off precisely. The tour guide Marco was very informative with the history associated with Chichen Itza and very courteous man who took care of all our needs.

Freddy was an amazing tour guide. He brought the history of Chichen Itza to life with his knowledge and personality. He really grasped my attention with his passion for the Mayan history! Lunch with the local Mayan village was always a great experience! 100% recommend this tour for anyone wanting to see both Chichen Itza and one of the cenotes!

Rodrigo, Rolando (driver) and Super Frank were amazing! It makes so much sense to go first thing in the morning. We beat the rush and the heat. Enjoyed the tour and explanations. Hotel pick up was punctual. Rodrigo our tour guide explained everything so well and made us feel very welcome. Great tour thank you to Rodrigo.

The booking experience was straightforward. Questions were answered by the Amigo staff in good time before the trip. Bare in mind, this was tour was booked last minute the night before! We were picked up on time and made way to Chichen Itza. Antoine very hospitable driver despite the bumpy roads. Then the lovely tour master Marco introduced himself. Very friendly and accommodating. My cousin Amanda was unwell and l unexpectedly experienced really bad pain during the journey. When we arrived at Chichen Itza, I expressed to Marco she wasn't feeling well. I asked if there were any wheelchairs of facilities to accommodate Amanda. Marco gladly showed me an office where they kept wheelchairs. A straightforward process. Though Amanda was in pain, Marco really made her feel at comfort. He even pushed her wheelchair during the tour around the Mayan ruins. Such a wonderful and kind gesture - like a doting uncle. In Amanda's own words: "Unfortunately I began to feel unwell whilst on the tour. Marco personally saw to it that I had the things I needed to successfully navigate the day. He was so kind and thoughtful and ensured I was included throughout. he handled the situation with care and sensitivity for which I will be forever grateful. Marco is extremely knowledgeable, wise, entertaining and all round brilliant tour guide. Although a difficult experience for me, he managed to make the day memorable." Marco allowed us to wonder around the Samaal Cenote and take our Tequila. I bought a bottle of Coco tequila and I jumped in the Cenote. What an exhilarating experience, though I was scared! :) Overall, definitely great value for money. Only negative is the space van was very tight. Definitely book with Amigo Tours, you'll have an unforgettable experience and honestly, Marco is the real deal. You get a sense that he's about the real Mexican culture, storytelling of the history and has such a knowledgable and showman demeanor. Especially as for myself I'm very aware of the spiritual aspects i.e. 7 chakras and the science/technology of the Mayans. So fascinating. Thank you so much to Marco and Amigo Tours!

Recommend: Early access is great! The tour guide at Chitchen Itza Raul is good. Not recommend: The van ride to Chitchen Itza but bumpy and uncomfortable. Driver forgot to turn on AC when returning from Chitchen Itza and it was terrible. We didn’t get to see the cenote near Chitchen Itza. Not enough time there. Only get to visit three “buildings” of Chitchen Itza. Buffet and the souvenir stop is not necessary. Next time I would recommend early access without the buffet.