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Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya

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Cancún, Mexico
Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya

Select Date and Travelers

Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 7 more
Good for avoiding crowds

Overview

Swim and snorkel alongside whale sharks on this guided tour in Cancun. A boat speeds you to a prime viewing location, and en route, you might spot dolphins, turtles, and manta rays. Experienced guides are there to make sure you enjoy a safe and fun swim and snorkel. Enjoy breakfast at the pier before setting off, as well as snacks and unlimited beverages while on board. Hotel transport included. Note: This seasonal tour is offered from May through mid-September.
  • Whale-shark encounter tour in Cancun
  • Swim and snorkel near whale sharks in the Caribbean
  • Keep watch for other marine life including turtles, dolphins, and manta rays
  • Purchase videos and photos of your encounter, if you like
  • Hotel transport, breakfast, and snacks included
Saved to wishlist!
Round Transportation with AC
Continental Breakfast(pastries, coffee, juice, fresh fruit)
Drinks(water, softdrinks)
Fish or Shrimp Ceviche with totopos & guacamole(please advise of dietary restrictions)
Snorkel equipment & Life Jacket.
The Natural Reserve Fee 13 USD per person is payable upon pick-up in cash
Gratuities
Souvenirs (available to purchase)
HD videos and pictures of your whale shark watching experience available in digital package.

Departure Point

Carr. Puerto Juarez Carretera a Punta Sam Km. 3.5, Juárez, 77520 Cancún, Q.R., Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Whale shark from Isla Mujeres
6/1/2021 - 9/17/2021
Monday - Sunday:07:00 AM - 02:00 PM
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 04:00 PM
Whale Sharks from Cozumel
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 04:00 PM
From Cancun & Riviera Maya
1/1/2021 - 9/17/2021
Monday - Sunday:06:00 AM - 04:00 PM
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 04:00 PM
Summer 2022
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 03:00 PM
Whale Shark from Tulum
6/1/2021 - 9/17/2021
Monday - Sunday:05:00 AM - 05:00 PM
6/1/2022 - 9/17/2022
Monday - Sunday:05:00 AM - 03:00 PM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • No heart problems or other serious medical conditions
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Please advise any specific dietary requirements at time of booking (Vegetarian & Gluten free Options available under request)
  • Seasonal tour operating from June to mid-September
  • Not wheelchair accessible
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Ocean Tours Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
How long is the boat ride to see the Whale Sharks during the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:On average, you can expect to enjoy a beautiful and scenic speedboat ride that takes about one hour to get to the area where the Whale Sharks gather.
Mar 2021
Q:
How long will we swim with the Whale Sharks during the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Once we find the best spot to swim with Whale Sharks, we'll get in the water and snorkel and swim with these majestic creatures for up to 3 hours.
Mar 2021
Q:
Are Whale Sharks dangerous?
A:No, they are not dangerous. Whale sharks congregate in the waters around Isla Mujeres and Holbox to feed on microscopic organisms. Their average swimming speed is just 3 mph. You will have the opportunity to snorkel with them just a few feet away!
Mar 2021
Q:
Do Whale Sharks have teeth?
A:Whale sharks do have teeth but they are incredibly tiny and are used for filter feeding. They really are gentle giants.
Mar 2021
Q:
Is swimming with Whale Sharks appropriate for children?
A:Swimming with Whale Sharks is fun for the Whole Family! Our Whale Shark Discovery Tour is child-friendly and elderly-friendly. Everyone's invited to join!
Mar 2021
Q:
Is there a vegetarian option available during the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Yes, vegetarian options are available, however, they must be requested in advance. Feel free to let us know of any dietary restrictions in the "Special Requirements" box at checkout.
Mar 2021
Q:
What should I bring with me on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:We recommend bringing a towel, hat, sunglasses, sunscreen, a change of clothing, and money for souvenirs, photos, and the required Natural Reserve Fee ($13 USD per person).
Mar 2021
Q:
Should I bring my camera on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Yes, you are welcome to bring your own waterproof camera.
Mar 2021
Q:
What should I wear on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Wear comfortable clothes and shoes. We recommend wearing your bathing suit under your regular clothes and bringing sandals or water shoes and an extra set of dry clothes.
Mar 2021
Q:
Do I have to bring snorkeling gear on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:You can if you want to, but we provide all snorkeling gear including mask, snorkel, fins, and life jacket. If you own a wetsuit, please feel free to bring it along. If you don’t have one we can provide them to be rented for $15 USD.
Mar 2021
Q:
Can I participate in the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya if I am pregnant?
A:Pregnant women are welcome on this tour only up to the 28th week of pregnancy. Pregnant women can ride in the back of the speedboat where there’s less movement.
Mar 2021
Q:
Can I participate in the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya if I am disabled?
A:While the boats are not wheelchair accessible, the boat’s edge is 2.5 feet (0.7 meters) above the surface of the water. With the help of your guide and sailor, it’s easy and safe to accompany almost anyone into the water.
Mar 2021
Q:
What is the policy on face masks and attendee health during Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya.
Q:
What is the policy on sanitization during Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya.
Q:
What is the social distancing policy during Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya.
Q:
What measures are being taken to ensure staff health & safety during Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya.
Q:
What is the maximum group size during Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya?
A:This activity will have a maximum of 10 travelers.

See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya.

Traveler Photos

Reviews

5.0
star-5
372 Reviews

Reviews by Viator travelers

Showing 1-10 of 372 reviews
star-5
Fantastic
Laura_M
, Sep 2021
Great tour. Guides and captain are great. Whales are spectacular. If you don't eat fish or avocado bring your own food.
HelpfulHelpful
star-5
Awesome Experience
The_Goodmans
, Sep 2021
Our guide Pepe entertained and guided us through an incredible day of adventure on this tour! We swam with a whale shark, snorkeled a reef, and swam off the coast of isla mujeres. The boat crew was also sweet and helpful and everyone had a fantastic time. Book this with Pepe!!
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star-5
Wonderful experience
Paul_C
, Aug 2021
We saw many whale sharks. They were amazing animals. The tour guides were wonderful. We had a great time! Highly recommended
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star-5
Best day ever
BARBARA_SOARES
, Aug 2021
100% worth every penny. Is the boat ride a little long and a little choppy, yes. However, the team instructs you on eating/medicine for sea sickness. The pick up was on time. Diego was very clear on what we could expect and what to do. We did 3 dives and they were all amazing. The captain always making sure he got is a good jump to spend the most time with the sharks and Mundo captured every minute of it! I was scared to do this trip but it is actually pretty peaceful. We loved loved loved it. We ended the trip with a snorkel, guac and ceviche at Isla Mujeres. Perfect!
HelpfulHelpful1 traveler found this review helpful
star-4
Great Experience
Cathy_C
, Aug 2021
Amazing experience!!! Well organized and skillful guide and Captain to position us to swim with the Whale Sharks Would have liked to have the videos a little quicker Had to wait over 2 days for videos and pics to be emailed
HelpfulHelpful
star-5
Fantastic Experience
MARK_V
, Aug 2021
We had a fantastic time swimming with Whale Sharks! Diego and Carla were wonderful guides and were kind and courteous all day. Our captain did a great job of putting us near the fish all morning. We even got to dive three times! No one on our boat got sick, so don’t let that be a deterrent for you. It was an amazing experience!
HelpfulHelpful
star-5
Amazing experience
David_L
, Jul 2021
Wonderful day with knowledgable crew and captain. The tour guide helped those who were a bit nervous into the water and helped them every step of the way so everybody had a chance to see the whale sharks
icon Response from Host , Aug 2021
Thank you very much for your feedback! We are very happy to hear that you enjoyed your experience with us, alongside our team. We hope to see you again in the future. Gracias! Sasha, Ocean Tours Mexico
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star-5
I will 1000% do this again!
Charlie_W
, Jul 2021
It was an absolute amazing experience! The seas were rough but the captain made the ride as smooth and safe as possible. He put us right next to the whale 3 times each and got some amazing video and pictures.
icon Response from Host , Aug 2021
Thank you very much for your feedback! We are so happy that you enjoyed snorkeling with us, alongside our team. We hope to see you again in the future if you ever come back to Mexico. Gracias! Sasha, Ocean Tours Mexico
HelpfulHelpful
star-5
Great day in the ocean!
Colorado
, Jul 2021
Pick from hotel was a little late but it was okay. So don’t worry if it happens to you :) Alejandra was an amazing, friendly guide and she knows what she is doing! We had 2 swims with the whale sharks. I missed the first one, but the second jump was so amazing it made up for it. I was swimming right above it-so close! Then we snorkeled and saw some Dory fish and striped fish. Then we were in the water at Isla Mujeres drinking beer and eating delicious ceviche and guacamole. It was a delightful day and I highly recommend this company. I also recommend buying the pictures and video the guide takes for you. Chasing the whale sharks is so quick you won’t likely get good photos. Thank you, crew! We had a wonderful time!
icon Response from Host , Jul 2021
Thank you very much for your feedback! We are very happy to hear that you enjoyed your experience with us, alongside our team. We hope to see you again in the future. Gracias! Sasha, Ocean Tours Mexico
HelpfulHelpful
star-5
Once In A Lifetime Experience...
Henry_W
, Jul 2021
I have been blessed enough to do excursions all over the world in many countries; this is by far one of top experiences I have ever had. The service by Pepe, the captain, and crew was exceptional but above all words cannot do justice to the feeling of swimming with these gentle giants. Neither can pictures or even video; you simply have to actually be there and experience it for yourself to understand how special it is. I definitely recommend this excursion to anyone that truly wants a once in a lifetime experience they will never forget.
icon Response from Host , Jul 2021
Hi! We are very glad to hear that you enjoyed your experience with us, and we will let Pepe know how appreciated he is. Thank you very much for your kind words, and for taking time to leave such a lovely feedback. We would be more than happy to see you again whenever you visit Mexico once more. Gracias! Sasha, Ocean Tours Mexico
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