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Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel

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Cancún, Mexico
42

Select Date and Travelers

Number of travelers
0 Adults1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children
Free Cancellation
up to 24 hours in advance
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Safety measures
icon5 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 7 more
Good for avoiding crowds

Overview

Swim and snorkel alongside whale sharks on this guided tour in Cancun. A boat speeds you to a prime viewing location, and en route, you might spot dolphins, turtles, and manta rays. Experienced guides are there to make sure you enjoy a safe and fun swim and snorkel. Enjoy breakfast at the pier before setting off, as well as snacks and unlimited beverages while on board. Hotel transport included. Note: This seasonal tour is offered from May through mid-September.
  • Whale-shark encounter tour in Cancun
  • Swim and snorkel near whale sharks in the Caribbean
  • Keep watch for other marine life including turtles, dolphins, and manta rays
  • Purchase videos and photos of your encounter, if you like
  • Hotel transport, breakfast, and snacks included
Saved to wishlist!
Round Transportation with AC
Continental Breakfast(pastries, coffee, juice, fresh fruit)
Drinks(water, softdrinks)
Fish or Shrimp Ceviche with totopos & guacamole(please advise of dietary restrictions)
Snorkel equipment & Life Jacket.
The Natural Reserve Fee 13 USD per person is payable upon pick-up in cash
Gratuities
Souvenirs (available to purchase)
HD videos and pictures of your whale shark watching experience available in digital package.

Departure Point

Carr. Puerto Juarez, Carr. a Punta Sam Km. 3.5, Juárez, 77520 Cancún, Q.R., Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Whale shark from Isla Mujeres
6/1/2021 - 9/17/2021
Monday - Sunday:07:00 AM - 02:00 PM
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 04:00 PM
Whale Sharks from Cozumel
6/1/2021 - 9/17/2021
Tuesday:05:00 AM - 05:00 PM
Thursday:05:00 AM - 05:00 PM
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 04:00 PM
From Cancun & Riviera Maya
1/1/2021 - 9/17/2021
Monday - Sunday:06:00 AM - 04:00 PM
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 04:00 PM
Whale Shark from Tulum
6/1/2021 - 9/17/2021
Monday - Sunday:05:00 AM - 05:00 PM
6/1/2022 - 9/17/2022
Monday - Sunday:05:00 AM - 03:00 PM
Summer 2022
6/1/2022 - 9/17/2022
Monday - Sunday:06:00 AM - 03:00 PM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • No heart problems or other serious medical conditions
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Please advise any specific dietary requirements at time of booking (Vegetarian & Gluten free Options available under request)
  • Seasonal tour operating from June to mid-September
  • Not wheelchair accessible
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Ocean Tours Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
How long is the boat ride to see the Whale Sharks during the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:On average, you can expect to enjoy a beautiful and scenic speedboat ride that takes about one hour to get to the area where the Whale Sharks gather.
Mar 2021
Q:
How long will we swim with the Whale Sharks during the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Once we find the best spot to swim with Whale Sharks, we'll get in the water and snorkel and swim with these majestic creatures for up to 3 hours.
Mar 2021
Q:
Are Whale Sharks dangerous?
A:No, they are not dangerous. Whale sharks congregate in the waters around Isla Mujeres and Holbox to feed on microscopic organisms. Their average swimming speed is just 3 mph. You will have the opportunity to snorkel with them just a few feet away!
Mar 2021
Q:
Do Whale Sharks have teeth?
A:Whale sharks do have teeth but they are incredibly tiny and are used for filter feeding. They really are gentle giants.
Mar 2021
Q:
Is swimming with Whale Sharks appropriate for children?
A:Swimming with Whale Sharks is fun for the Whole Family! Our Whale Shark Discovery Tour is child-friendly and elderly-friendly. Everyone's invited to join!
Mar 2021
Q:
Is there a vegetarian option available during the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Yes, vegetarian options are available, however, they must be requested in advance. Feel free to let us know of any dietary restrictions in the "Special Requirements" box at checkout.
Mar 2021
Q:
What should I bring with me on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:We recommend bringing a towel, hat, sunglasses, sunscreen, a change of clothing, and money for souvenirs, photos, and the required Natural Reserve Fee ($13 USD per person).
Mar 2021
Q:
Should I bring my camera on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Yes, you are welcome to bring your own waterproof camera.
Mar 2021
Q:
What should I wear on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:Wear comfortable clothes and shoes. We recommend wearing your bathing suit under your regular clothes and bringing sandals or water shoes and an extra set of dry clothes.
Mar 2021
Q:
Do I have to bring snorkeling gear on the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya?
A:You can if you want to, but we provide all snorkeling gear including mask, snorkel, fins, and life jacket. If you own a wetsuit, please feel free to bring it along. If you don’t have one we can provide them to be rented for $15 USD.
Mar 2021
Q:
Can I participate in the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya if I am pregnant?
A:Pregnant women are welcome on this tour only up to the 28th week of pregnancy. Pregnant women can ride in the back of the speedboat where there’s less movement.
Mar 2021
Q:
Can I participate in the Whale Shark All-Inclusive Tour in Cancun & Riviera Maya if I am disabled?
A:While the boats are not wheelchair accessible, the boat’s edge is 2.5 feet (0.7 meters) above the surface of the water. With the help of your guide and sailor, it’s easy and safe to accompany almost anyone into the water.
Mar 2021
Q:
What is the policy on face masks and attendee health during Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel.
Q:
What is the policy on sanitization during Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel.
Q:
What is the social distancing policy during Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel.
Q:
What measures are being taken to ensure staff health & safety during Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel.
Q:
What is the maximum group size during Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel?
A:This activity will have a maximum of 10 travelers.

See all safety measures taken by Whale Shark Tour from Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel.

Still Have Questions?


Traveler Photos

Traveler Tips


  • "We brought our own breatheeasy type masks but they provided all the gear anyway - but I am a pathetic swimmer and the masks we brought made me less nervous." See review

Reviews

5.0
star-5
285 Reviews

Reviews by Viator travelers

Showing 1-10 of 285 reviews
star-5
Wonderful Whale Shark Swim
Claudia-R
, Jun 2021
Wow! This was an amazing experience! Diana was an outstanding guide. She explained the agenda of the entire day and was very knowledgeable. We arrived to flamingo area and had a great set up of food! We got on the boat and met two more people (another diver and the captain of the boat) that were helping with the tour! All three of them were helpful, friendly and experienced. We had 3 people in our party but only 10 total people on the tour! The whale sharks cooperated so we got to swim with them 3 times! I will always remember the term, “Eyes in the water!” Diana and her team made sure we had an experience with the whale shark! After swimming with the whale sharks, they crew feed us. I happen to be allergic to items that were provided and they immediately got me other food! We went to an area to snorkel. It was my first time so I struggled and Diana was so patient with me and kept giving me pointers. After a bit of snorkeling, we went to Isla Mujeres. The crew had us hangout at the beautiful beach! The water was so blue and crisp! They fed us again! This time we had chips, guacamole, salsa and fish ceviche and drinks! Wow! It was delicious! After the beach, we went to back to flamingo. At that point, we were offered pictures for a reasonable price that Diana had taken all day on the Gro Pro! The day was finally over and they brought us back to our resort! The photos and videos were great and even have a guarantee! This was a wonderful trip and a great company to book with!
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star-5
Awesome Time!
Julia_E
, Jun 2021
We saw about 30 whale sharks and were able to swim along side of them. It was so cool and amazing to watch these huge fish feeding on plankton! It is against the law to touch them. I was so close that it would have been easy to do. These whale are majestic and mesmerizing! Loved it!
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star-5
Great day w/ everything included
Rachel_C
, Sep 2020
Great day w/ everything covered logistically. Guides were knowledgeable and helpful everyone feel comfortable
HelpfulHelpful1 traveler found this review helpful
star-5
Great
Brittany_B
, Jul 2020
Great!!! Marco was awesome! They served the best guacamole for lunch! They went above and beyond to insure we were happy. FYI take something for sea sickness
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star-5
Unbelievably good - just do it!
really_razamataz
, Sep 2019
After having been let down the night before we were supposed to do the same thing with Coba Tulum Tour's "Whale Shark Experience in Cancun (Lifetime memories) Lunch and Drinks Included" we were delighted that Viator (the parent company behind TripAdvisor) stepped in and sorted this for us before we had to return to the UK. Okay it was a bit more expensive but the arrangements and day were absolutely brilliant. A fantastic guide who with the crew managed to get us 4 dives alongside these huge creatures. The pickups were on time and comfortable. They provided food and gave excellent advice, everything being done properly. We brought our own breatheeasy type masks but they provided all the gear anyway - but I am a pathetic swimmer and the masks we brought made me less nervous. You jump in just ahead of the sharks and then swim for your life alongside them. I can't describe how awesome this is, you just have to experience it. We got a 4th dive in but 3 is normal. On the day we went out there was no shortage of whale sharks but note they are some way out from the coast and if the ride is bumpy you might feel a bit sick - but they provided tablets for those who felt they needed them. Lunch was provided in the bay of Isla Muerta, but it was quite crowded by the time we got there because we spent longer than most of the boats with the whales (which is better I think than getting to lunch early!). We didn't really feature in the video that was taken but it is pot luck anyway, and I didn't begrudge the USB stick fee even though we were only in a couple of the video scenes and photos.
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star-5
Awesome, life changing
npdeb
, Aug 2019
I genuinely want to thank Pablo, Captain Salvatore and everyone at Ocean Tours for the most fantastic day. You took fantastic care of us and were both hugely professional and meaningfully friendly. My teen kids think that this was a life changing experience and so do I. So genuinely, thanks.
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star-5
Swimming with wheel sharks in Cancun Mexico
Travel13760
, Jul 2019
I was very impressed with the professional and courteous staff. The tour was outstanding and the tour guides were excellent.
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star-4
Do It with Dramamine!
Cecilia F
, Jul 2018
This tour is a bit pricey, but no one else will give it cheaper, and I thoroughly enjoyed it. Do eat the breakfast provided and apply the biodegradable sunscreen when waiting on the dock. But don’t take the Dramamine until the boat is on its way, and be sure to take 2, not 1. You will be riding in a small boat (seats about 12), at top speed, for about an hour (exact time needed for the Dramamine to take effect). There is a caution to this tour re: back issues; the reason is the boat ride, not the actual encounter with the whale sharks. If the seas are choppy, you will be flying off your seat about 6-10 inches. Once the whale sharks have been spotted, all the boat captains radio each other, and you will be in a location with about 50 other boats. Here’s where the pills come in because only 2 are allowed to go from each boat. This means that if you are not in the water, you will be swaying to the motion of the seas. Once it’s your turn, the boat captain will position the boat in a way that the whale shark will pass by it. Once he sees it is almost at the boat, your guide will yell, “Now, now, now!” and you will jump in the water and swim along with it. You will swim with the shark as long as you are able. Once you no longer can keep up, your safety officer (someone from the crew who jumped in with you) will tell you to get back to the boat. And another set of 2 will jump in. You will get to go 3 times. When I first jumped in with my daughter, we had the luck to actually swim with 3 whale sharks – because when we no longer could keep up with one, another came by from the opposite direction! It is a short excursion, but it is exhilarating. After the time with the sharks is done, we head to Isla Mujeres for some beach time. Take the opportunity to reapply the suntan lotion! The boat docks right on the beach, and the crew serves up some ceviche, chips, guacamole, and drinks on a floating table constructed out of the life jackets - fun and realxing! My only problem with this tour is the dock tax and the National Park’s fees ($23 and $34 respectively). That adds up to $57,which when adjusted to the American dollar is under $3 USD. How this translates to $10 is beyond me. We already had the National Park bracelet from a previous activity and therefore were not given the new one even though we were forced to pay for it. Francesca also charged $40 for the USB, when our paper said $35. Special deal for us? In summary, find out if the $10 fee can be reduced because if you are a party of 4 or more, this can add up pretty quickly. But overall, everyone was amiable and out to make you happy. Recommend!
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star-2
Definitely not worth the time or...
teresa0709
, Aug 2017
Definitely not worth the time or money at least on the day we went. Took about an 1 1/2 to get to where the whale sharks were. Not a big deal but there were about 50 other boats circling in these small areas. People had to hurry up and jump off the side of the boat and there were way too many people in the area, water was murky because of the tons of boats circling. A times it looked like the boats were going to run in to each other. Total time spent in the water was about 5 minutes with about 30 seconds of actually seeing the whale shark. VERY disappointing. Definitely not worth the money if you are going for that. Snorkeling part was supposed to be at Playa Mujeres but we instead stayed on the boat and snorkeled at a reef area that was pretty good but most of the reefs are dying so kinda sad. Ceviche was very good and the people working on the trip were super nice. Save your on something else.
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star-3
The whale shark experience was...
marilyn s
, Aug 2017
The whale shark experience was fanadtic. The creatures are magnificent and being so close to them is amazing. The tour, not so great. They were one hour and a half late for pickup with no phone call or explanation. We called them to determine what the issue was. Not good. When we got to the dock some of us were put into a different tour. There was not much organization. After swimming with the sharks there was a snorkeling stop that was very weak, no fish and a decaying reef. A beach stop with lunch was next. This was a time waster and not sanitary. They washed the plates and utensils in the ocean. This was the same ocean that they urged you to urinate in. I loved the whale shark encounter, the tour and company, not so much.
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