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Priority Access: Xcaret Day Trip with Transportation

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Cancun, Mexico
Priority Access: Xcaret Day Trip with Transportation
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Priority Access: Xcaret Day Trip with Transportation
Swim at the Underground caves
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From $139.99

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 to 12 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 5 more

Overview

Escape for the day to Xcaret, Mexico's ecological and archeology park located in Riviera Maya. On this full-day trip from Cancun to Xcaret, swim in a lagoon, snorkel in the clear aqua waters of the Caribbean, and discover a network of subterranean rivers. Watch for monkeys, birdlife, and butterflies as you stroll through the jungle at Xcaret and take tours of the ancient Mayan archaeological sites. After the sun sets, enjoy folkloric entertainment that highlights the ancient Mayan culture around Cancun, Mexico. This Xcaret outing includes pickup and drop-off at most hotels in Cancun.
  • Day trip to Xcaret, an eco-archaeological park located along the Riviera Maya
  • Engage in a variety of water activities, including swimming, snorkeling, and exploring underground river channels
  • Watch a mesmerizing night show of Mayan and Mexican music, lights, and dance
  • Round-trip transport from most Cancun hotels included
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From $139.99

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Use of lounge chairs, hammocks and rest areas
Life jackets and inner tubes
Water activities in the underground river
Hotel pickup and drop-off
One buffet lunch with fruit-flavored drinks, coffee and one beer (if Xcaret Plus option is selected)
Use of Plus Area facility (if Xcaret Plus option is selected)
Use of snorkeling equipment
Access to beaches, bays and natural pools
More than 40 activities included and +300 actors in scene
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Gratuities
Optional activities (you can buy them directly in the park)
Food and drinks (if Xcaret Plus option is not selected)
Photos (Available to purchase)
Souvenirs (Available to purchase)
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7:00 AM
-During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. -We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. -We will confirm the time and exact meeting point by the message option of your booking. -The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. -The guides will say the tour name out loud.   -Present your photo ID upon boarding the bus. -If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Team at least 24 hours prior to the visit to the park to help you to coordinate the pickup.  -You must be 10 minutes early at the assigned location.
After pickup at your Cancun hotel or central meeting point, travel in air-conditioned comfort to Xcaret Park outside of Cancun. This Xcaret excursion offers activities for every interest, from history to ecology to adventure.

Explore the underground caverns beneath the jungle, once used by the Mayans for cleansing rituals before sailing to Cozumel Island, a sacred site. Keep an eye out for brightly-colored macaws, deer, and monkeys as you wander through the network of subterranean tunnels.

Discover the orchid garden, a favorite of nature-lovers and amateur botanists. Check out the butterfly pavilion and the aviary, as well as the aquarium featuring specimens of gorgeous coral reefs. Head to the beach to relax, swim in the warm, calm waters, or snorkel with sea turtles. Most of these activities are included in your admission to Xcaret. Prices for additional activities may vary.

If you want to extend your outing at Xcaret in Cancun, stay for the Excaret Mexico Espectacular, a show full of folkloric entertainment, dancing, and music. Follow the narrative of Mexican history from the pre-Columbian era until modern day through the performers.

Xcaret Plus Upgrade:

Enjoy a buffet lunch, including orange juice and lemonade. Use snorkeling gear to further explore Xcaret's waters off of Cancun, Mexico and receive access to the Plus Area, which includes a more exclusive and private changing room and shower area.

At the end of the day, enjoy drop-off at your Cancun hotel.
Itinerary
Stop At:  
Xcaret
Transportation will pick up and drop off from hotel/meeting point to park entrance.
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Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Xcaret Park
Water activities: - Underground River - Blue River - Mayan River - Manatee River - Paradise River - The Inlet - Beaches and Natural Pools
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Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Flora and Fauna: - Butterfly Pavilon - Xcaret Aviary - Crocodiles - Bat Cabe - Jaguar Island - Deer Shelter - Tapir Territory - Mammal Island - Howler Monkeys - Sea Turtles - Tripical Jungle Trail - Coral Reef Aquarium - Natural Museum of Orchids and Bromeliad
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Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Culture: - Main Plaza - Chapel of Guadalupe - Museum of Mexican Folk Art - Mayan Village - Mexican Cementery “Bridge to Paradise” - Stained Glass Plaza - St Francis Assis Chapel - Archeological Sites - Pre-Hispanic Ball Game Court
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Duration: 3 minutes
Admission Ticket Included
Stop At:  
Xcaret Park
Performances: - Rotating Scenic Tower - Harp Recital - Pre-hispanic Welcome - Dance of the Owl - Traditional Costume Show - Pre Hispanic Dances - Water Bottle Chimes - Horse Exhibition - Ritual Ceremony of the Voladores (Flying Men) - Xcaret México Espectacular Show.
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Duration: 5 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Dream Activities at extra cost: - Primax (know dolphins intelligence and skills) - Snorkeling Tour - Reef Snuba - Xpá - México Espectacular Dinner - Temascal (Sweat Lodge) - Stingray Encounter - Sea Trek! Stingrays Encounter - Adventure Kids - Otic Candles - Fish Therapy - Xcaret Xclusivo
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Duration: 4 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Special Activities at extra cost: - Adrenalina Jetboat Ride (Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm) - Sea Trek® (Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years - important to try the helmet before the activity) - Snuba® (Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years - important to know how to swim)
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Duration: 30 minutes
Admission Ticket Not Included
Stop At:  
Xcaret Park
Food & Beverages included only if Xcaret Plus is purchased: -One lunch buffet. -One beer and unlimited non-alcoholic beverages (soft drinks, flavored waters, and coffee) while consuming food.
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Duration: 1 hour 
Admission Ticket Not Included
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing
  • Infants 0 to 4 years are Free of charge
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Important: Children must be accompanied by an adult
  • The Voucher schedule is informative.
  • Tours and days of operation are subject to availability and changes.
  • The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel.
  • If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
  • For the pickup arragement you will receive a confirmation message with the time and exact meeting point thru the message center of your booking in the Viator's platform.
  • Some activities like underground rivers have a check point for health issues
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Most travelers can participate
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Grupo Xcaret
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Xcaret Day Trip with Transportation?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What is the policy on sanitization during Priority Access: Xcaret Day Trip with Transportation?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What is the social distancing policy during Priority Access: Xcaret Day Trip with Transportation?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Xcaret Day Trip with Transportation?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.

Traveler Photos

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Traveler Tips

  • "We totally recommend the experience BUT be aware of the extra attractions you choose or it can end up being an extremely expensive day." See review
  • "The night show is a must - get the dinner." See review
  • "I would pay the extra money to get the plus adventure so you can have a locker." See review

Reviews

4.5
star-4.5
874 Reviews
5 stars
583
4 stars
145
3 stars
80
2 stars
30
1 star
36

Reviews by Viator travelers

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Showing 1-10 of 874 reviews
star-3
Didn’t live up to the hype
Jessica_R
, Jul 2022
I honestly thought for the price we paid ($420) for the basic entry with transportation plus the buffet ($126) and the photos taken throughout the park ($100) for 2 adults and 2 children were overpriced. It was a pretty place to see and experience but I was pretty disappointed by the actual water activities there were to do. The buffet was the worst part of what I spent money on. The husband and kids barely ate because they didn’t like the options and it was very expensive. I would rather have spent the money on a different excursion.
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star-4
2022 family vacay
Karina_L
, Jul 2022
Pick ups are available at selected hotels within the hotel zone. If you get picked up at the meeting point for XCARET base you will be dropped off there at your return. Basic ticket includes entry to the night show. If you want to enjoy extra water activities you need to pay for them. Good for all ages. Take an extra set of clothes and shampoo or soap to rinse off afterwards. Recommend to wear water shoes. Transportation bus did not have restrooms. Prepare for a 1.5 hr ride.
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star-3
Not worth the money
Sandra_L
, Jul 2022
Not the best experience to do while vacationing . The only perk was the free transportation to park . The park itself is nice but all you do is walk and spend $ as everything is super expensive from water to food, extra activities and souvenirs.
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star-5
Amazing and beautiful
Ana_P
, Jul 2022
Amazing time in Xcaret!!! Makes me proud of Mexico the beauty of this country is amazing, the service and amenities at Xcaret are the best in the nation.
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star-3
Good trip with major issues
STALINA_G
, Jul 2022
The park itself is very beautiful, the swim in the underground river alone is worth the price of admission. Other fun activities are very pricey ($85-$55 per person). Snorkeling that's included into the admission is in rather shallow water and too crowded. Otherwise it's a beautiful place to walk around and enjoy the sights. I took off another star because the time of the departure was set incorrectly as 7am, I even called a day before and got a confirmation that it was indeed 7am and we should be in the lobby at 6:45 sharp. In reality the time was stated incorrectly and the pick up was at 9:15am. I only got that info from a local operator who was picking up another group of tourists. Viator customer service was never able to provide me with the correct time. Waking up at 6am or 8am for a long trip with kids makes a big difference.
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star-5
So fun!!
Elizabeth_D
, Jul 2022
XCARET! Was so amazing!! Our bus picked us up from my hotel and they drove us to the park. The tour guide was excellent. He talked to us about the park and how the color lines work. He suggested we start at the black line and do the Rio. I highly suggest that as well! Also, you can book activities but they do cost extra. I believe they are worth it. We booked the speed boat, kids swimming with sting rays and the walking under water with string rays. Super fun activities. Also, please stay for the show, it’s beautiful. Show is from 7-9. Arrive from 5:30-6 at the theater so you can get a seat. After the show it was easy to get back to our bus. Get the transportation, it’s so worth it!
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star-5
My family and I have the...
Cesar_O
, Jun 2022
My family and I have the most amazing time here. We would definitely come back again. Will recommend to family & friends.
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star-5
Best time
Adriana_M
, Jun 2022
Taking pictures with birds and the river swim was awesome. Over all great time and made some great memories
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1 traveler found this review helpful
star-5
Incredible place!
Chris_N
, Jun 2022
An absolutely amazing day, lots of activities to do so be sure to plan your day well to take advantage of everything. Reflecting on it, I’d recommend doing a two day trip here if you plan to do everything! Enjoy it, we certainly did!
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star-5
Wow! Wow! Wow!
Landy_C
, Jun 2022
Wow! Amazing tour. This was very worth it! Enjoyed every minute of the day! Staff is very friendly and helpful! They speak English, so that helped.
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star-5
Great and beautiful
Arlenee_H
, Jun 2022
A bit pricey, but beautiful sensory, beautiful history of Mexico, beautiful water falls. Excellent night show so beautiful. Wonderful experience swimming with the dolphins. Had an amazing day but very exhausted at the end of the night.
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star-3
Nice park
Alessa_B
, Jun 2022
We had done XPlor Fuego a few nights prior and think that was the best if your looking for a water and cave type experience. The river float at Xcaret was good and same with the raft experience. The snorkel area was a joke and was packed. People weren’t overly friendly or helpful here except for our waiter during the buffet. The show was really good and worth checking out. The overall park was cool but the day was just too long
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star-1
Total Scam!!!!
Scott_D
, Jun 2022
I had two issues with my experience at xcaret park. The price of admission should have been around $50.00 USA dollars per person at best considering all the excursions were an additional charge and the only things that comes with a admission ticket is floating down a river, swimming and a show at the end of the day which none of it was worth the admission price. Second, we purchased out tickets with Viator and they straight up lied. They charged my family of five $139.00 USA dollars per person for a total price of $699.00 USA dollars to enter the part. According to Xceret web site, the price of entry for the park is 109.00 dollars but because our tickets included a lunch buffet, I thought this was a good deal. First mistake I made was trusting viator. When it came time to eat, we were told the arm bands we were issued didn’t include a meal. When we complained to management, We were told our tickets were not purchased from xceret, which is true, our ticket were purchased from Viator. To make things worse, we ate the lunch buffet and were shocked to find out our bill came to $200.00 USA dollars minus the tip. If you add the $200.00 USA dollars for the buffet and the additional 30.00 per ticket ($150.00 USA dollars) for our buffet, our meal really cost $350.00 USA dollars. That is HORRIBLE and UNACCEPTABLE!!! I have never written a review in my life and the reason I am this time is to warm others against viator.
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3 travelers found this review helpful
star-5
Fabulous!
Robert_G
, May 2022
Awesome time! The place is so large, it would be smart to plan out what exactly you’d want to do. I highly recommend bringing walking shoes as well as water shoes. There is so much to see and do, you’ll be doing some walking.
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star-5
Great time!
Jennifer_M
, May 2022
Super cute pick up bus! Pick up time was as stated in the email. Park was so much fun! The tour guy advised for us to stay and watch the late show and we did but it was such a long day for us.
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star-2
Don’t go for the snorkeling or beach experience!
Vickie_D
, May 2022
Expected a nice beach to relax on but there really wasn’t much to speak of. Too, I expected to be able to snorkel off of the beach, in something other than a small closed, crowded area with lots of other people. For the cost, it was pretty disappointing.
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1 traveler found this review helpful
star-5
Viva la Mexico!!!
Chad_M
, May 2022
Busy day, so much to see! Plenty of room for everyone and lines moved quickly. Staff were wonderful and knowledgeable about the park and the transportation was on a comfortable bus.
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star-5
Awesome
William_B
, May 2022
The whole park was wonderful and being picked up from our hotel and being picked up from the park made us feel safe
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1 traveler found this review helpful
star-5
Awesome Adventures with learning 🐱
Patricia_E
, May 2022
Swimming under the cave, visiting the Mayan village and the many activities Xcaret offers were engaging, exciting and fun. The show at end of the day was awesome 😊.
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star-1
Worst
Annakay_B
, Apr 2022
Worst experience just bad and expensive the English was horrible Customer service the worst The food slightly ok Paid for a dinner with the show told the service people I had allergies to shellfish and dairy and at the dinner proceeds to bring me everything with dairy and shellfish Someone came out to me I asked for a refund and was told nothing can be done but they can make me a burger
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