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Cozumel Luxury Sailing and Snorkeling Cruise

star-32 Reviews
|
San Miguel de Cozumel, Mexico
11

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free Cancellation
up to 24 hours in advance
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Safety measures
icon7 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Luxury catamaran cruise in Cozumel
Light lunch
Open bar
Use of Snorkeling equipment
Use of stand-up paddleboard
Ferry fee of US$ 20 per person
Gratuities

Departure Point

Av. Rafael E. Melgar, Centro, 77600 San Miguel de Cozumel, Q.R., Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • You must be 8 or older.
  • Most travelers can participate
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Cancun Travel Experience

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cozumel Luxury Sailing and Snorkeling Cruise?
A:The policies on face masks and attendee health are:

  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cozumel Luxury Sailing and Snorkeling Cruise.
Q:
What is the policy on sanitization during Cozumel Luxury Sailing and Snorkeling Cruise?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cozumel Luxury Sailing and Snorkeling Cruise.
Q:
What is the social distancing policy during Cozumel Luxury Sailing and Snorkeling Cruise?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cozumel Luxury Sailing and Snorkeling Cruise.
Q:
What measures are being taken to ensure staff health & safety during Cozumel Luxury Sailing and Snorkeling Cruise?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Cozumel Luxury Sailing and Snorkeling Cruise.
Q:
What is the maximum group size during Cozumel Luxury Sailing and Snorkeling Cruise?
A:This activity will have a maximum of 30 travelers.

See all safety measures taken by Cozumel Luxury Sailing and Snorkeling Cruise.

Still Have Questions?


Reviews

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Reviews by Viator travelers

Showing 1-2 of 2 reviews
star-5
Fun & lively experience.
Kerryn
, May 2021
ImFun and lively experience. Good food. Good drinks. Good photos. Guides were great. Would definitely recommend.
icon Response from Host , Jun 2021
Dear Kerryn, Thank you so much for sharing your experience for the Cozumel Luxury Sailing & Snorkeling cruise. We love feedback and of course we love to know when everything goes really well. Thank you for taking the time. We hope to have you back soon, it would be our pleasure to host you again. Saludos! The Cancun Travel Experience Team
HelpfulHelpful
star-1
Not as advertised
Rebecca_G
, May 2021
This tour is misrepresented on Viator. It is only 4 hours, not 7 and only 1 snorkel stop, not the 2 as described. I called Viator ahead of time to confirm the time on the catamaran and itinerary and they confirmed what was listed. They then refused to issue any type of refund. Do NOT book through this company. Book directly from The tour agencies so that you know what you are getting.
icon Response from Host , May 2021
Dear Mrs. Guahen, We appreciate very much you taking the time to share your feedback on the Full-Day Cozumel Luxury Sailing and Snorkeling Experience that as a matter of fact you did not find pleasant. To have our valued customers’ comments help us to improve. We have reviewed the product, and have not found misleading information. As per Viator’s policy we must include the overall duration of the experience which is 7 hours from start to finish, from hotel pickup to hotel drop-off, this includes the time spent on the ferry if you are departing from Playa del Carmen. In the schedule section, the information is properly shown, performing the actual activities take approximately 4 hours. Please note once navigating, the captain and crew of the vessel will always have the final decision regarding the amount of stops to be done, this will depend on weather and ocean conditions and will always be done in the most important effort and goal, keeping each one of our passengers safe. We received indeed, a refund request, claiming a 50% refund and no details nor reasons other than “Tour was not as advertised”, unfortunately we are not able to provide any kind of refunds without having all the proper information and/or if the activity was provided in full, with no delays and no issues in the factors we or the local boat operator are accountable for such as weather and ocean conditions or the hotel/location of our valued customers. We truly apologize if the experience failed to fulfill your expectations and we are willing to show our gratitude for sharing your opinion with us, just reach out to us directly, our lines are open. Marco Schiapparelli +52 998 246 4089
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