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Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs

star-4.5
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Badge of Excellence
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Cozumel, Mexico
48

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon4 hours  (Approx.)
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Saved to wishlist!
3 reef snorkeling stops
Guided snorkeling tour
Drinks, Beers, water, sodas and Seasonal fruit
Snorkel gear, vest, fins, mask, tube
Insured boat with shade
Experienced trained guides
Marine fee $5 usd Not included
Av. Rafael E Melgar 1, San Miguel Cozumel, Centro, 77600 Cozumel, QROO, Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Cozumel Tours and Excursions

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What is the policy on sanitization during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What is the social distancing policy during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What measures are being taken to ensure staff health & safety during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.

Traveler Photos

Reviews

4.5
star-4.5
57 Reviews
]

Reviews by Viator travelers

Showing 1-9 of 57 reviews
star-5
Fun trip
Tammy_C
, Apr 2021
So fun! Amazing snorkeling, great guides! Wonderful way to spend a day. 🐠🦀🌞 guacamole was delicious
icon Response from Host , Apr 2021
Dear Tammy, Thank you very much for your excellents comments, specially for taking the time to review us and share your feedback of our fun snorkeling tour. We truly appreciate your kind words, specially towards our tour guides and crew who really try their hardest in order to offer you the best experience. On behalf of the Cozumel Tours and Excursions family, Thank you for your preference!
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star-5
Great family snorkeling trip
Michael_H
, Apr 2021
Our family had a great time. The snorkeling destinations were beautiful and the service we received from Luis was exceptional. Thanks for the great experience!
icon Response from Host , Apr 2021
Dear michael, We truly appreciate your great review and nice comments about our tour and team. It is important for us to know our staff exceeded your expectations and you and your family really enjoyed this snorkeling tour. On behalf of the Cozumel tours and Excursions family, thank you once again for your trust and preference! Kind regards,
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star-5
Was a great trip
Krishayna_M
, Mar 2021
The starfish were amazing to see.. so many of them! All of the staff were very friendly and very informative. The only thing missing was the fruit it advertised, but the guacamole was fresh and wonderful!
icon Response from Host , Apr 2021
Dear Krishayna, Thank you very much for your excellent comments and great review. It is very important for us our Team is doing a great job and you enjoyed this cozumel snorkeling trip. We are sorry about the fruit, if you visit us again next time, we'll make it up to you. On behalf of the Cozumel tours family, Thank you for your preference. Kind regards,
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star-3
Wildlife at a cost.
Beth
, Mar 2021
The wildlife was great. The seasickness was not! The weather was not great, I’m sure on a day when the water is not choppy this could be a much better experience. The staff was great.
icon Response from Host , Mar 2021
Dear Beth, We are sorry about the ocean changing that date, we wish we had control over ocean conditions. we can guarantee when ocean is calm as usual everyone loves the tour as the experience is so much better. Thank you for your comment and feedback as it helps improving our Cozumel Snorkeling tour. We truly hope you try us out next time if weather allows to change your experience. Thank you.
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star-4
Fun, but not as advertised
Maggie_T
, Dec 2020
Food was promised in the listing but none was provided. Also more like 3.5 hours rather than four hours. Trip was great.
HelpfulHelpful1 traveler found this review helpful
star-1
$100 spent on a ferry and our snorkeling trip was cancelled at the last minute
Janice_S
, Dec 2020
Our excursion was cancelled due to wind, and I understand that was not the fault of Viator. What is upsetting is all the street vendors knew that all water activities were cancelled at 10am when we arrived to take the 11am ferry from Playa Del Carmen to Cozumel. Upon hearing this, I emailed Viator to confirm the trip was cancelled. I did not receive a response until after we boarded the ferry and were on our way. The ferry cost was $100 for 4 persons. Viator should have advised us as soon as they were made aware that no snorkeling was going to happen.
icon Response from Host , Dec 2020
Dear Customer, Thank you for your taking the time to submit your comment. In regards to what you mentioned, your booking was 100% refunded but we cant have control about the weather. You have to consider Port authorities in Cozumel advised all tour companies at certain time. When we notified you was when we received the message by our local Authorities. We Issued your refund through Viator as we are they are partners with us and we are just the Tour operator who performs the tour and reviewing us this way seems unfair to our crew, Captain and team as you never experienced our tour. We hope one day to have control over mother nature and avoid north winds or storms, until then we kindly ask everyone reading this reply to review us based on our tour experience and service, not for external reasons. Best regards,
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star-4
Snorkel, Rinse, Repeat! A perfect day with the perfect guide.
Kurtis_H
, Sep 2020
We really appreciated the freedom given - instead of being forced to wear vests and being told to hold onto a rope we were allowed to enjoy true snorkeling. The spots chosen were beautiful and Jorge is an amazing diver/swimmer. I would have paid additional for some actual meat/cheese vs just having the fruit, but nbd 👍😄
HelpfulHelpful1 traveler found this review helpful
star-5
super schöner Schnorchel-Ausflug
Maike_B
, Mar 2020
Unglaublich schöner Schnorchel Ausflug mit hervorragender Betreuung durch das Team. Es fing schon damit an, dass wir nur 3 Paare waren. Wir konnten unsere Sachen mit an Bord nehmen und dort sicher verstauen. Die Schnorchelmasken wurden vor unseren Augen gründlich gereinigt und boten eine sehr klare Sicht. Im Wasser hat der Guide sehr gut auf uns aufgepasst, auf vieles sehenswertes hingewiesen und uns 3 sehr unterschiedliche Unterwasserwelten gezeigt. Für mich persönlich ein Highlight, was das Schnorcheln mitten durch und mit einem Schwarm hübscher Fische. Wir wurden gut mit Getränken aus verschlossenen Flaschen und sogar mit frisch aufgeschnittenem Obst versorgt. Danke für diesen tollen Ausflug.
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star-4
Snorkeling with dolphins
hofmannachim
, Feb 2020
Schöne Schnorcheltour in kleiner Gruppe (11 Personen). Wir hatten einen guten Guide, der uns viel gezeigt hat. Der Ausflug findet in englischer Sprache statt, die man aber sehr gut verstehen kann.
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Product code: 103974P5

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