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Shared Round-Trip Transfer: Cozumel International Airport

star-12 Reviews
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Quintana Roo, Mexico
Shared Round-Trip Transfer: Cozumel International Airport

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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 to 3 hours  (Approx.)
Pickup offered
Mobile ticket

Overview

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Round-trip shared transfer service (Only to/from centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply)
Professional driver
One piece of luggage and one carry-on per person
Gratuities
Cozumel Airport , Cozumel Mexico
Suppliers and travelers coordinate start times within the given time periods.
Zone Norte
9/1/2020 - 12/4/2022
Monday - Sunday:12:00 AM - 11:30 PM
Chankanab
9/1/2020 - 12/4/2022
Monday - Sunday:12:00 AM - 11:30 PM
Zone Centro
9/1/2020 - 12/4/2022
Monday - Sunday:12:00 AM - 11:30 PM
Laguna Colombia
9/1/2020 - 12/4/2022
Monday - Sunday:12:00 AM - 11:30 PM

Please arrive 2 hours before your selected start time for pickup. Your operator can coordinate exact time and location.

Cozumel , Cozumel, Cozumel, Yucatan Peninsula
Departure Point: • Arrival transfer: Cozumel International Airport Departure transfer: • Hotel lobby
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Transfers operate 24 hours a day; confirm your pickup time with the local operator before travel. Contact details are listed on your confirmation voucher
  • This product must be booked at least 48 hours in advance of your travel time
  • Transportation included only to centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply
  • It is very important that you provide your complete Hotel/Cruise details, as well as your Arrival Flight schedule, at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
  • Vehicles may vary according to operation.
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Nexus Tours Mexico
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Shared Round-Trip Transfer: Cozumel International Airport?
A:The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Shared Round-Trip Transfer: Cozumel International Airport.
Q:
What is the policy on sanitization during Shared Round-Trip Transfer: Cozumel International Airport?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Shared Round-Trip Transfer: Cozumel International Airport.
Q:
What is the social distancing policy during Shared Round-Trip Transfer: Cozumel International Airport?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Shared Round-Trip Transfer: Cozumel International Airport.
Q:
What measures are being taken to ensure staff health & safety during Shared Round-Trip Transfer: Cozumel International Airport?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Shared Round-Trip Transfer: Cozumel International Airport.

Reviews

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Reviews by Viator travelers

Showing 1-2 of 2 reviews
star-1
Absolute disaster. DO NOT USE VIATOR!!
Denise_J
, Apr 2021
If it was possible, I’d have given ZERO stars. My experience with Viator was absolutely wretched. It took speaking to FIVE representatives to complete a simple booking—airport transfers! Then, the worst part. After arriving to our destination, we provided the Viator voucher to the individual in charge. We were so excited to get to our resort and begin our vacation! But what happened instead? We stood around for over an hour being tossed around from one person to the next. They kept telling us the same thing, “we can’t find your reservation in the system.” FINALLY, after tears were practically shed, and we were the last ones remaining at the airport, we were permitted on a shuttle bus. I would’ve called Viator during those horrid 83 minutes we were given the run around, but I didn’t trust their shameful incompetence to help the matter. I will never, ever, NEVER book ANYTHING with Viator again! And I strongly advise the same to everyone.
1 traveler found this review helpful
star-1
No Show
Les K
, Jan 2020
Waited for one and a half hours at Cozumel, MX airport on our arrival 4 January 2020 for a booked and paid for round trip shuttle from airport to Fiesta Americana. After several calls, by me and others, a lady named Tania finally showed up and said they didn't work on Saturdays. She took my voucher and made arrangements with another shuttle service to take us to the Fiesta Americana. At that time she gave me a voucher Folio No. 3237 from BEE Travel for the return trip to the airport on 11 January which apparently was not worth the paper it was written on. She told me that someone would arrive to take us to the airport on the following Saturday 11 January 2020 and to be waiting at 15 minutes before 1200 hours. At 1220 hours there was a no show for transport to the airport. At 1220 hours we took a taxi to the airport. Cost 240 Pesos. Take the money but don't provide the promised service.
2 travelers found this review helpful

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