Full-Day Private Abu Dhabi City Tour

Our guide Inam was great. He was very thorough and knowledgeable on all the subjects which interested us and gave us excellent tips on how we could get the most out of the places we saw. He arrived on time in the morning and ended the day when we were ready to finish. He was an excellent and safe driver and made every effort to ensure our comfort and enjoyment of the tour. I would recommend him as a guide without hesitation. While our guide exceeded our expectations, I was less than impressed with the communication with the company offering the tour. We had questions about PCR tests and other logistics and despite many efforts to contact them through Viator they did not respond to any of our communication. We got a PCR test on our own out of an abundance of caution and it was very much necessary to go into all the places we were seeing. When I questioned the company about this and did not get an answer, this was vital information which they did not pass on to us and could have had a very poor outcome for our day had we not taken the initiative ourselves to get tested.

I booked this tour about a week ago. 2 days before the tour’s start, I reached out over email and Viator to confirm a few details- would a covid test be required from Dubai, confirm pick up location, etc. I even called the listed # several times- no answer. I followed up- probably 3-4 times in total- finally resorted to what’s app and got a response within the 24 hour cancellation window. The only response was “we do not provide covid tests” which was not even my question, nor fit it answer any of the other 3 questions I had asked. Unfortunately because I originate from a non-“green list” country, we are not able to go at all. The description listed was not clear, and the lack of communication when trying to confirm is nothing short of unacceptable. Worse yet, when I specifically called out the tour operator for lack of response being the reason why we weren’t able to figure any of this out before the 24 hour cancellation window, he basically was like “not my problem.” I have done probably 50+ Tours with Viator alone- never have I had an operator be this non responsive and unhelpful. Just plain difficult to get a hold of or speak to. It is evident this is a sham company run by one guy on the side as a kind of side hustle- NOT A PROFESSIONAL OPERATION. Do not expect much effort at all. I was fortunate to be able to resolve this with Viator and obtain a favorable result despite this operator’s lack of professionalism. Wouldn’t surprise me if he purposely waited until the free cancellation ran out to respond. I would not recommend this experience to anyone. Buyer beware- you have been warned.

My husband and I were so very pleased with our private driver and how well he worked with us in making our day trip to Abu Dhabi a wonderful and enlightening experience. He was proactive by purchasing tickets for us in advance to minimize the wait time to different sites. He was prompt in picking us up from our hotel, the vehicle was nice and clean, and he provided bottled water. He was knowledgeable and helpful in making this a wonderful day trip. I will highly recommend this trip and his service.

The driver was a nice man who pickup us at Hotel on time. He re-arranged for the route starting from Ferrari world and the last stop at Sheikh Zayed Mosque to avoid crowds in rush hour. He also introduced us to have lunch buffet at Arabic restaurant for our first taste of Arabic food. Special thanks to his kindly arrangement in the whole trip. It was an amazing experience in Abu Dhabi.

After several reminders regarding a Sedan for the private tour, and rejecting the SUV that was provided initially (and that too at a time which was earlier than agreed time of 9:30AM), the vehicle that was provided an hour later by the Manager of the local tour provider was a minivan, which was still not proper for a handicapped guest with walking disability. However, the driver tried to be as accommodating as possible after the said Manager was unwilling to replace the vehicle, almost ready to cancel the booking with NO REFUND!

We had a fantastic time on the Tour of Abu Dhabi. Our guide was very knowledgeable and went out of his way to make us feel comfortable. He had lived in the UAE for sometime and told us a lot of good information. His driving professionalism was good as well. I would recommend this tour for anyone who wants to get a flavour of Abu Dhabi

This tour was perfect! We had an entire day to wait at the airport so decided to take a tour. What a perfect day we had! It was with RAH tourism. Our guide brought us to so many places. We are going back next year and look forward to seeing him again. Thank you Viator. You are the best!

Excelent tour!!! una manera muy buena de conocer Abu Dhabi en un día. El guía turístico también muy bueno y cordial.

Visite privée nous a permis de découvrir Abu Dhabi à notre rythme. Notre guide, Abdul, a été de très bon conseil et un guide expert pendant toute la durée de l’excursion.

Très bonne journée Chauffeur à l heure à l hôtel et très nombreuses expliquations tout au long des visites. A recommander !