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The Duomo Complex Private Tour
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From $138.09
Price varies by group size
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The Duomo Complex Private Tour
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go. You can find more information about Italy here.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
3 hours (approx.)
Hotel pickup offered
Offered in: English and 3 more
Good for avoiding crowds
Overview
Discover the secrets of the Duomo on a private tour with exclusive Bell Tower and Dome access. In addition to providing pick–up from the doorstep of your accommodation, your guide offers facts and stories often unheard by visitors. All admission tickets, entrance fees, and personal headsets are included for your convenience.
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From $138.09
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What's Included
Private guide for 3 hours
Headsets
Pick up (by foot) from your hotel if centrally located
Food and drinks
No entrance ticket for the Dome and Bell Tower
Departure & Return
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Piazza del Duomo , Piazza del Duomo, 50122 Firenze FI, Italy
Piazza San Giovanni 1, Old Gate of the Orphanage of Bigallo
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- A dress code is required to enter places of worship and selected museums. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements
- Stroller accessible
- Near public transportation
- Transportation is wheelchair accessible
- MANDATORY USE OF MASK AND LATEX GLOVES
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- OPERATED BY ACCORD Italy Smart Tours & Experiences
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during The Duomo Complex Private Tour?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
Q:
What is the policy on sanitization during The Duomo Complex Private Tour?
A:The policies on sanitization are:
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during The Duomo Complex Private Tour?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during The Duomo Complex Private Tour?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
Traveler Photos



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Reviews
4.5
25 Reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
0
1 star
1
Reviews by Viator travelers
We perform checks on reviews
Showing 1-10 of 25 reviews
An experience we will never forget!
Emily_G
, Jun 2022
Phenomenal! So much helpful information from our guide. She kept our 7 & 10 year olds engaged and even had prizes for them after completing quizzes at the end of the tour.
Response from Host , Jun 2022
Thank you for leaving us your review, Emily_G! It's well appreciated and having our clients feedback is very important to help us improving our service. We are glad you loved your time on Dome's top with our guide! We hope to see you in the future for new experiences!
Kind regards
ACCORD Team
Wonderful tour with Maria Cristina
Chasti_B
, Jun 2022
Maria Cristina was absolutely wonderful! My daughter (18) and I thoroughly enjoyed our tour. If we had not had this private tour, we would have missed out on so many interesting and special places. She listened to what questions we had, figured out what might interest us from there and then shared some really cool things. We had a little hiccup meeting with her at first but I think it was down to a cultural/linguistic error where we understood something in parentheses to be a the name of the bell tower but it was actually another building and was an added fact. She waited and when we called they directed us to her easily. Maria Cristina was kind, spoke perfect English, had extra material on her iPad and was just generally knowledgeable and the perfect person to give us our tour. She was very personable and I thought getting this private tour was absolutely worth it.
Amazing Tour!
Kirk_A
, Jun 2022
Natalia (our guide) was extremely knowledgeable and very entertaining. The time we spent with her flew by! It was wonderful to spend time with her and we learned so much about everything on our tour. Can’t say enough great things!
Duomo tour with private guide
Nina_B
, Jun 2022
Virginia is an amazing guide. Very informative and has a wealth of knowledge. She was patient with all the questions we asked. I would recommend her to anyone.
Must See Tour
Timothy_C
, May 2022
A full and personal experience with Claudia!
DArcy_V
, May 2022
Claudia was the best guide. She explained so much foundation and details of art history as it fit into history. She explained stories of the art we saw and answered questions we had about present time Florence. Most helpful and easy going in terms of time. We were the only two with her and she accommodated my need for slowness due to a back back. Book with her! I wish we had known her before we booked other tours or we would have requested her.
1 traveler found this review helpful
Great company
Kristina_T
, Apr 2022
Fantastic guide, wonderful experience
Julia_M
, Feb 2022
We loved Natalie, she was an excellent guide, very knowledgeable, engaging, interesting and fun. She brought the whole Duomo story to life, with lots of inside information and snippets of stories of life at the time of building. She got us engaged by asking us questions, always including our 15 Yr old son as well. We covered the Baptistry, the Duomo and of course the beautiful Brunelleschi cupola, the only downside was that Viator let her down with our having to queue in the rain to get into the Duomo. Not Natalia's fault at all but she was upset and tried to refuse our tip. Very poor show by Viator, we'll take it up with them separately. We still had a wonderful experience so thank you Natalia!!
Response from Host , Feb 2022
Thank you so much for your kind words. It was an absolute pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We try to select the best guides and Natalia is definitely one of them!!!
We are really sorry that you had to queue under the rain, we'll definitely get to the bottom of it.
We hope you'll come and see us again soon!
Best regards, ACCORD Team
Marcello is the best.
Charles_K
, Sep 2021
Marcello was fantastic. Probably the best guide we have ever had. Great insights and behind the scenes info. Very personable, felt like we were touring with a relative.
Response from Host , Sep 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your
experience with us — and we agree, Marcello is an incredible guide! He is funny, yet so knowledgeable. The Duomo Complex is wonderful and we are very happy that you enjoyed the visit with our company. We count ourselves lucky for customers like you. We look forward to meeting you again in the future!
Deceptive advertising
Luigi_D
, Sep 2019
The tour and the guide were excellent, but the ad confirmation led us to believe we were going to be picked up and transported to the Duomo. Not the case.
Response from Host , Oct 2019
Thank you for leaving us your feedback, however we would have appreciated a higher rating as you found the tour and the guide excellent. The pick up with private tours is usually arranged with the clients and is normally agreed to be at the hotel, however the guide would walk with clients. In your specific case your hotel was a little outside of the historic city centre and the guide suggested to take together public transportation. The transfer with a private car is never included unless specifically requested. We are glad anyway that you enjoyed the visit.
Great Tour
Peter_L
, Aug 2019
Francesca was a terrific guide. She took us all over the Duomo complex without having to wait in any lines. She gave us a lot of terrific information and answered all of our questions about the Duomo and Florence. I highly recommend this tour.
Our Expectations Were Exceeded
Danielle_P
, Mar 2019
I traveled to Florence with my 83 year old mother and wanted to tour the Duomo. Our tour could not have been better. Silvia, our guide, was amazing. She requested permission for my mother to be allowed to sit in areas that were off limits and it was allowed. She was exceptionally knowledgeable in history and about the Duomo Complex. She was patient and kind. Her English was easy to understand. She welcomed questions and kept the tour at our pace--whatever that was. We had three hours. The tour was worth every dime. I highly recommend!!
Amazin Tour of the Duomo Complex!
Clay_R
, Mar 2019
Professional guide
Jaap_v
, Mar 2019
There is a lot to see on this tour...
Paul M
, Jul 2018
There is a lot to see on this tour, so be prepared to move quickly. Our guide started us off in the Baptistry and was very knowledgeable about the history of the building, the architecture inside and the artwork. We then moved on to the Duomo Museum. It would be easy to spend days in the museum but we moved fairly quickly through it so we could make our appointment to climb to the top of the dome of the Duomo. It's a lot of steps but it's not all in one straight shot so it's not too bad. Our guide pointed out the incredible scenes on the frescoes in the top of the dome. From there it was another climb out to the very roof itself. From here we enjoyed the stunning 360 degree views of Florence and the surrounding Tuscan countryside.
As for our guide, she was very friendly and engaging in addition to being incredibly knowledgeable about all aspects of the Duomo...the history, the art, and the architecture. She made a special effort to connect with our teenage sons, especially our youngest 13.
Overall this tour was absolutely fantastic. The only downside is that we had to gloss over a lot of the museum's exhibits because of the time needed to start and complete the climb. Our tickets allowed us to go back to the Duomo complex including the museum anytime over the next 72 hours but as we were already booked up we weren't able to take advantage.
Terrible
jose_m
, Apr 2022
Le Duomo voyage dans le temps
Gilles_K
, Jun 2021
Nous avons beaucoup apprécié de visiter le Duomo. C’est un vrai voyage dans le temps. Nous conseillons vivement la visite guidée de la coupole.
Response from Host , Jun 2021
Au nom de toute l’équipe de ACCORD Smart Tours & Experiences, je tiens à vous remercier de partager ce superbe commentaire sur notre visite! Nous sommes ravis que vous ayez apprécié votre expérience et nous sommes d’accord, le Dôme de Brunelleschi est un joyau rare!. Nous nous réjouissons de votre prochaine visite à Florence... à bientôt!
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