Neuschwanstein Castle Skip-the-line Ticket+tourguide

The exact same tickets can be easily purchased at the ticket office for 15 euros. Victor charges $40 US each ticket. It shows 15/Euros on the ticket which ifs general admission. Only service aviator provides is the go to ticket office for you to purchase them and just just to deliver them to your hotel. We bought 4 non-refundable, non-changeable tickets. I informed Viator the same day I purchased online that my husband was sick and could not go on the tour 5 days in advanced. No refund. We paid a total of $160 US for $60 euros worth of tickets. DON’T BUY TICKETS from Viator. They take advantage of the foreign tourist. Tour was okay but later in the day we went to Hohenschwangau castle in the same city and paid $18 euros for a much better more personalized tour. Way more details given on this tour.

Everything was fine..we can recommend it! We got the tickets in the morning and were able to choose the aproximate time..

The tour was okay and the castel was excellent. But the price for the tickets where voracious! Three times higher then the offical. Viator is a moneyrubbing company.

Very good! Really Nice and funny guy to Pick up tickets, and good service to get everything as you wanted. Called you the day before to make sure everything was at it should be

Thoroughly enjoyed our trip to this spectacular castle. We have toured so many castles during our travels over the years, so we were quite happy this tour inside was only 30 minutes. It was all one needed. The tour we chose from Viator was flexible with our requests and time change. Thank you.

Currently, the castle is undergoing renovation. There is not much to see inside this castle. Also, it is better to buy your ticket near the castle. It is more reasonable to pay. At the castle, you pay EUR 13 per ticket for an adult. This website charges EUR 35 per ticket for an adult. Also, there is no waiting queue during winter season.

You could buy the ticket there for 13€ each. Viator charged me $158 for four tickets. They are are ripoff

We attended Neuschwanstein Castle with a guest that was in a wheelchair. The information provided said "wheelchair accessible". However, when we arrived, we learned that a separate ticket had to be purchased in order to access the lift. The attendants at the castle were very strict and would not let our guest in a wheelchair access the lift. When we offered to purchase the special ticket required, we were declined. There were LOTS and LOTS of steps and many floors to climb, which means it was NOT wheelchair accessible AT ALL. Very frustrating day to an expensive tour!!

Simply breathtaking! I suggest you take a train to Fussen and then a bus up there. It was one of the most amazing experiences ever.

If all you want is a ticket that this "Tour Company" gets somewhat ahead of time where you don't have to wait in line (and have NO control of your entry time I might add) and that is all, then this may be the place for you. BUT... 1. If you want to pay more for a ticket than you should be paying (ticket face value: 12.00 Euro, amount you paid using this service: 40.13 Euro) and... 2. The ticket you receive from this "Tour Company" gets you to only the Neuschwanstein Castle and not the adjacent Hohenswangua Castle unlike the ticket that you purchase on your own for around 22 Euro that gets you into both castles and... 3. You pick up the ticket in a Youth Hostile around 4 km away which is quite difficult to find - Don't be looking for a sign that says "Neuschwanstein Tour Ticket Company Here" because you won't find one. When you go there you gotta be thinking this is not right and... 4. When you buy the ticket via Viator, there is a place asking "Please Pick Me Up At:" a) Schloss Arnsberg, Zum Raben, Zur LindeGasthof Hotel, Alter Peter or Pension Weber all in Kipfenberg 227 km away b) Gasthof Lindenwirt or Gasthof Zur Krone in Denkendorf 200 km away. I called VIATOR to get them to straighten this out with the "Tour Company" but nothing was done - I acted like I was buying another ticket moments ago and it is still Incorrect. Trust me, there is no pickup of any kind from any place. VERY CONFUSING and VIATOR has not corrected it yet and... 5. Don't expect a tour from this "Tour Company." There is no tour that this company gives. You merely have a ticket just like all 5,000 of your new closest friends and you follow the tour guide (at your specified time on the ticket, again which you have no control over) at the castle while listening on a handheld device. If 1-5 does not make you feel well than: A) Go see a Dr. B) Self Medicate C) Find the nearest pub or D) Run Away, Run Away, Go to a Different Site Today! P.S. The castle was great! Make sure you take the path to the bridge; you'll see the castle from another great angle.