Sunset ATV Tour

The tour guides were very friendly. I don’t mind a longer ride with other places to see, with better ATV’s (I don’t mind paying more as it was good)

The one star rating is because of the guide who ruined a tour that would otherwise be amazing. They advertise this a tour that can be done the whole day until 11pm- not true. I booked on advise of Viator staff and after I got charged- I was informed that I cannot go at 6pm.I was not told that the group leaves at 5 and the guide was saying he can pick me up at 5(as I informed him I land at 3pm and need time to reach the hotel and change). When he picked me up at 5:05pm he said the group had left already. As I literally landed, left my suitcase and left for this tour, I asked to quickly grab a sandwich somewhere, which was literally 5min and he kept complaining - the group had left anyways and I didn’t understand the issue, as I told him I mind to have 1h tour or catch up with them anywhere. I just wanted to ride around a bit. When I didn’t want to go down/up a really steep hill, he was making faces and telling me “you are scared so where can we go”as if he was disappointed. When I said I can go on the bumps but not onto 1-2 specifically steep and high hills, he refused to go at all in that direction, completely dismissing what I was saying. He wanted me to stop and take pictures everywhere and I asked to just ride- as I’m not into pictures and already had a late start. Again he was making faces. When we stopped to look at the hills and I was playing with a dog, he said I am wasting time, but sunset was already over and anyways we were supposed to go back. He also told me he will tell me some information about the valley, but when I asked he was just telling me names and being abrupt and aggressive when I was asking further questions - like how come pigeon holes are so precisely cut out and who made them, he kept on saying it’s for pigeons, do you know what is a pigeon, pigeon hole (all of this with facial expressions of annoyance).I asked him many times if all is ok and what was wrong but then I realized - I’m the client and this was just not ok. When I had enough of this treatment i just wanted to go home. He kept on riding very close in front of me and when I told him I needed space cause I don’t want to hit him he started raising his voice and told me “I am doing this for 12 years, you should hit me, otherwise you will fall off”. Anyhow, I said I don’t want to hit him and I needed space to ride. When I got to the hotel, I got a message saying that he refunded my tour and that I don’t deserve his services, that I don’t know what I booked, that he did a private tour (which he repeated so many times - not sure why, since no one asked him to do a private tour, so I’m not sure what I have to do with his decisions). I have told him that I am not interested in discussing this and that it is not up to him to decide who deserves what, and that he should have kept his money. He told me that I am acting like a kid and that I need to stop judging him and stop writing. I am very confused with this attitude and treatment and I do not recommend a guide that is trying to put customers down. Other than that, the scenery is beautiful and the bike ride is fun, so I would recommend taking this tour - just with someone else.