Bioluminescence Night kayak Isla Holbox

We had a blast. Our guides were great and took care of everyone, making sure that they were comfortable and having a good time. And if you haven't seen bioluminescent water before, it can be life-changing. Find it and go to it.

We were booked for Friday night. We were picked up and dropped off at the wrong location and was told to wait. The tour staff did not follow up with us at all. After waiting 20 minutes, we asked the person who we were dropped off with how much longer and she told us 20 more minutes. We decided to reschedule as everything closes at 11p. Our tour guide never followed up where we were even after requesting the reschedule and mentioning why. Fast forward to this evening, we were told to be ready at 8:40p. After waiting more than 10 minutes we were told the driver was on the way. Another 10 minutes goes by, i was told the driver was waiting for us, there was no driver. My friend walked to the other side of the hotel and there was no driver. i called and they claimed they were calling the driver again: after waiting another 10 minutes, i called and they did not answer the phone. After waiting 45 minutes for a taxi, we cancelled. They still never returned my call, instead we wrote back claiming they called 5 drivers. Best part, despite booking via viator. requested to send refund via PayPal. Stay away. Lack of communication, disorganized and dishonest.

The bioluminescence was not very bright and the guide didn’t really speak English so well, so I didn’t gain much from the tour. Also my gf was wearing the googles they provided and they slipped off by mistake and sank in the water. She tried so hard to look for them underwater but they still made us pay for them. Not terribly happy with this experience.

Excellent experience. The guys who led this tour were amazing and very helpful. The bioluminescence were bright and easy to see. All in all it was a great experience and one of our favorite memories from our trip to Holbox.

Hola, tuve la oportunidad de realizar el tour de Bio en Holbox y la verdad es super recomendable, los guías nos explicaron mucho del fenomeno que se produce, nos llevaron a un area apartada y nos dieron tips sobre el uso del kayak (aun cuando nosotros no teníamos experiencia) Ver la bio fue genial, como brilla en el agua, definitivo lo volvería a hacer.