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Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry

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Badge of Excellence
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Montego Bay, Jamaica
Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 to 2 hours  (approx.)
Pickup offered
Mobile ticket
iconOffered in: English

Overview

Enjoy access to the Club Mobay departure and arrival lounges with this pass. Get fast-track service through immigration, customs and security with personalized assistance. Travel like a true VIP when you relax in the private lounge to wait for your flight, using the high-speed Wi-Fi and enjoying the beverages and snacks. This pass allows the stress-free Jamaican atmosphere to follow you to Sangster International Airport.
  • Separate arrival and departure lounges are available — choose one or both
  • Skip the crowded airport terminals for the relaxing atmosphere of a comfortable lounge
  • Enjoy cold and hot beverages, as well as tapas, sandwiches, fruit and other snacks
  • Take advantage of the included Wi-Fi, and catch up on the latest magazines and newspapers
  • Receive fast-track service through security, immigration and customs lines
Saved to wishlist!
Fast-track service through immigration and security
Phone calls to the USA, Canada and UK landlines
Snacks and beverages
Private restrooms
Gratuities
Transportation between airport and hotel
Spa treatments (additional cost at departure lounge only)
Sangster International Airport , Montego Bay, Jamaica

Departure Point: Sangster International Airport (MBJ) Directions: Departure Lounge: After airline check-in, proceed to the Club Mobay information booth beside check-in desk #28 and next to entrance for security and immigration.

Arrival Service
1/1/2019 - 12/31/2022
Monday - Sunday:08:00 AM - 07:00 PM
Arrival + Departure Service
1/1/2019 - 12/31/2022
Monday - Sunday:08:00 AM - 10:00 PM
Departure Service
1/1/2019 - 12/31/2022
Monday - Sunday:06:00 AM - 10:00 PM
This activity will end right where it started.
Purchase this pass for use during both your departure from and arrival in Sangster International Airport. 

Departure Lounge:

After checking in for your flight, make your way to the Club Mobay information booth, next to the entrance for security and immigration. Check in for your lounge access here, and then sail through security and immigration with your fast-track service. 

On the mezzanine level, enter the Club Mobay departure lounge. Unwind before your departing flight; snack on the provided fresh fruit, sandwiches, tapas and other light fare, and sip on a refreshing drink (either alcoholic or non-alcoholic) or cup of coffee. 

Read magazine or newspaper, use the high-speed Wi-Fi, freshen up with a shower, play electronic games on the provided tablets or enjoy a mini treatment at the Mango Spa (own expense). 

Kids can play in Pickney Place, a sound-proof playroom, or if you are sans kids, hang out in the adults-only lounge. If you must catch up on work before returning to the real world, take advantage of the fully equipped business center. Capture some final souvenir shots at the fun Tropical Shotz photo booth (additional cost). 

When it’s time for your flight, you’ll board your plane refreshed and relaxed.

Arrival Lounge:

When you get off your plane at Montego Bay’s Sangster International Airport, head to the Club Mobay meeting point, where your club representative will be waiting to greet you. 

Fill out your immigration forms (your representative can help if needed), and breeze through customs and immigration with your fast-track access. Your host will help you retrieve your luggage at baggage claim and escort you to the Club Mobay arrival lounge. 

In the arrival lounge, use the high-speed Wi-Fi, catch up with the news on the flat-screen cable TVs, enjoy snacks and beverages, read the provided magazines and newspapers or freshen up in the private restroom while the lounge’s relaxing reggae music puts you in the island spirit. 

When you’re ready, you’ll be escorted your ground transportation.
  • Confirmation will be received at time of booking
  • NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
  • Kindly note it is the responsibility of our valued customers to inform Club MoBay of any changes or flight updates made to the original itinerary.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • The following are the links to completing the pre-authorisation form to travel:
  • For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
  • Most travelers can participate
  • Personalized escort available only with the arrival service
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY VIP Attractions
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry.
Q:
What is the policy on sanitization during Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry.
Q:
What is the social distancing policy during Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry.
Q:
What measures are being taken to ensure staff health & safety during Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry.

Traveler Photos

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Traveler Tips


  • "Every year in January, it's a must to stay in Mobay Lounge while waiting to leave for home." See review
  • "Worth every penny to be escorted to the Fast track lane saving about 1.5 hours waiting in the normal immigration line!" See review
  • "Well worth it to skip the long lines in customs and immigration." See review

Reviews

4.5
star-4.5
2,378 Reviews

Reviews by Viator travelers

Showing 1-10 of 2,378 reviews
star-3
The fast tracking. Nice...
Liloo_A
, May 2022
The fast tracking. Nice staff. Would have been nice to experience the skylounge but because we had an 8 year old could not go
star-5
As soon as I arrived I felt at home. Was treate very well.
Bonnie_J
, May 2022
Birthday trip. I chose Jamaica for my birthday because I have never been there. So far I’m glad I did.
1 traveler found this review helpful
star-5
Wonderful
Rapheal_S
, May 2022
Hospitality was among the best I experienced while visiting Jamaica. I only wish I had more time to experience all that your club had to offer.
star-5
Club Mobay Moving Forward
Zakk_A
, May 2022
Was a great experience. My flight was the only to land in the airport at that time so it was very empty. But it was nice to have the young lady walk me through still. And the lounge put the icing on the cake as I waited for my driver. It was a peaceful experience not worrying about fighting off the other salesman.
star-2
Hopefully Better Next Time
Michelle_R
, May 2022
We have used Club Mobay on several occasions but this time we had an awful experience. The express departure line moved slower than the regular security line. Why do we pay for such service, if the agreement is not being kept? Hopefully, we will have a better experience time.
icon Response from Host , May 2022
Hello Michelle_R, Welcome back! We do regret to learn that the regular line was processed in the same amount of time as our line. As we work closely with Jamaica’s border control agencies, we will certainly be discussing the delays experienced. With that said, we sincerely apologize for your experience and any inconveniences suffered as a result. Thank you again for taking the time to share your experience with us. We hope that despite this experience you will allow us another opportunity to provide a real VIP experience to you, where you feel relaxed and stress-free in our arrival lounge while sipping on the rum punch and grabbing a bite.
star-5
Great Club Mobay Experience
Michelle_R
, May 2022
Arrival and departure services were worth every penny. Even with airport not too busy, we were greeted at gate. Shown through customs on arrival and security on departure. Welcomed with drinks and snacks if we wanted. Went very smooth and my husband was so pleased I booked both.
icon Response from Host , May 2022
Hello Michell, We are happy to hear that you enjoyed your experience with us and you have a smooth transition though the airport. It is always great to get a good start to your vacation and also to end on a great note. Thank you again for choosing us and we are looking forward to having you again soon.
star-5
The staff was very...
Lorna_F
, May 2022
The staff was very helpful and courteous. The whole experience was very nice. I was well looked after in the lounge.
icon Response from Host , May 2022
Hello Lorna _F, We are so happy to hear that you were pleased with your experience with us. We love reading reviews like this. we cant wait to have you again soon!
star-5
Well worth the money!
LynnanneCatron
, May 2022
Made getting through security a breeze! We only were able to get departure, will do arrival and departure next time!
icon Response from Host , May 2022
Hello Lynnan, Thank you for taking the time out to provide your feedback. We are delighted to hear that your were pleased with your experience with us. Be sure to book early for your next vacation. See you soon :)
star-5
Worth it!
Savannah_M
, May 2022
Club Mobay was great! We used it for both our arrival and departure. It was nice to have someone guide us through the customs process during our arrival, but it was even nicer to have the lounge to relax and have complimentary lunch in while we were waiting for our departing flight.
icon Response from Host , May 2022
Hello Savannah_M, Thank you for sharing your valuable feedback with us. Our team strives to go above and beyond to ensure our clients are comfortable and feel right at home. It is our goal to create a lasting impression of one’s vacation in paradise through warm hospitality coupled with our world-class amenities. We look forward to seeing you again.
star-5
Awesome Experience
A_M
, May 2022
The experience with Club Mobay was great. They was Hospitable and got us through Immigration safe and fast. Plus I loved their Lounge area. I would do it every time.
icon Response from Host , May 2022
Hello A_M, Thank you for your feedback. We are happy to hear that you felt relaxed and got the chance to indulge in our wide array of treats with complimentary beverages! Your satisfaction matters to us so if you’re happy, we are too. We appreciate your feedback and can’t wait to see you again soon.

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