Auschwitz-Birkenau Museum Full-Day Tour from Krakow

The scale of the camp and the memorial really bring it home to you how so many suffered . So very sad

Our time was nine o’clock pickup, when I booked the tour, This got moved to 12 o’clock which did not give our party time at Auschwitz - Birkenau. We did managed to get round Auschwitz. This was rushed as it was getting dark. The guide told us she was sorry but we would only get 5-10 minutes at Birkenau because it was to dark and it shuts. The whole experience was awful for what should have been a great experience turned out to be a total disaster for all our bus, Everyone felt robbed of what should have been a experience of a life time to visit.

We booked a 9am tour but our pick up time was changed to 12. We were taken to auschwitz for a 2pm guided tour and the museum closed at 4:30 so we only had 2.5 hours there instead of 3.5 advertised. This meant we didn’t have enough time to see everything at auschwitz 1 and by the time we arrived at birkenau it was already going dark so we couldn’t see it all. The guide we had was great and tried to fit in as much as possible in the time available but we needed to have been there earlier to get the full effect. I had booked this trip for my daughter and me, I have been on this trip previously but it was my daughter’s first time. I was disappointed with the trip as I know how much more there was that my daughter didn’t get to see.

We got hotel pickup. The tickets for the english tour were handled by the tour organisers. the tour guide was with us in both auswitch and birkenau. This was very pleasant experience and everything worked smoothly,the bus trip, the tickets and the guide. Thanks alot

A truly educating and insightful day. Mateusz our driver was very friendly and helpful in getting us all set up for our tour. Our tour guide Sophie (Zophia) was incredible from start to finish, her knowledge was so in depth and she did so well in ensuring we really understood the horrors that occurred during the Holocaust. I would recommend this trip to anyone visiting Krakow to truly humble yourself.

The camp itself is extremely impressive and the guide on site was very good. It is pretty rushed and crowded and this is with few people due to corona. The tour company needs to pre book a slot in your name and then you receive a text saying what time pick up will be between 08-12:00. On the activity description it is clearly labelled as a 09:00 start so that was extremely frustrating to then be simply informed we would leave nearly 2 hours later, with nothing we could do about it. Very intransperent system. The pick up and driver was then perfectly fine.

Everything in the experience was worth memorable! Even though I booked the experience the night before, the young driver was kind enough to contact & inform me about the pick up location, as well as for the exact arrival time. The guide was really knowledgeable as well! A not-to-be-missed experience in general by a super friendly team!

This tour was very informative and I highly recommend it. We learned a lot and saw a lot. The guide was very knowledgeable.

Absolutely amazing from pick up at apartments to the actual tour tour guide was excellent explained every thing in full highly recommend these tour operators

great organization, well planned transportation, enter time, excellent tour guide. good value for the money