Oxford and Cambridge Tour from London

We signed up for an English Language tour, but after meeting our guide and beginning the trip, we found out that the tour would be in both Spanish and English due to the fact that we had three Spanish speakers on the tour out of eighteen of us. The tour guide was Chilean who spoke with such a heavy accent, his English was difficult to understand and he spent the vast majority of the trip conversing with the three Spanish speakers. I would understand if this was Spain, but you’d think you’d get English spoken in England!

Very interesting tour & very informative. My daughter wanted to visit & we all really enjoyed walking through these towns.

Sasha and Romeo did an outstanding job sharing the highlights of Cambridge and Oxford. Would be improved with listening devices.

Good tour - very knowledgable guide. If you are on a tight schedule would recommend this tour

We missed the bus to Oxford and Cambridge day tour due to our inability to locate the pickup address for the tour and could not avail it. Golden tours do not refund the the deposited amount and deducts 50% of it even if not availed. The Company offered to give any future tour on half of the price. However, deduction of 50% amount for any touring services that have not been availed is still not justified and is against the ethical norms of business. Moreover, the contact number of the tour guide or location map of the destination to reach there and join the tour was also not provided to us despite repeated requests to meet the emergency situation if one wanted to join the group for the later part of the trip. We therefore could not locate the tour guide in Oxford owing to confusing meeting spot conveyed to us by the Company. These little kind gestures by the Company could go a long way in winning loyalties of the customers. These policies of Golden tours are therefore not client-friendly in the modern-day corporate world and may be positively strategized for a long-term relationship between the Company and the customers. We visited Grenada Palace in Spain last year through a similar touring arrangement by Cicerone Company and were provided mobile number of the guide for locating and joining the tour. Many tourists came from long distances and joined the trip by the facilitation in communication to save their Grenada trip to make it more memorable. Why an iron curtain here in UK with Golden Tours?

Our guide David was so informative and helpful. He tried to accommodate everyone while giving us a fabulous and memorable tour. It was a long day. We boarded the bus at 8:30 am and returned to London at 7:30 pm but we had a lot to cover with a large group. The bus was very comfortable and accommodating and lunch which was included was quite plentiful we thought. We had a bit of free time to shop but mostly David’s commentary was much appreciated.

This was a very good tour. We got to see the highlights of Oxford and Cambridge, which is what we wanted. Do know that each city has a lot to offer and you won't get to see everything there is to see. This is a very good overview of both. The meeting point for the tour isn't that easy to find, so leave yourself a lot of time to find it. But once on the bus, we were well taken care of. Good tour leader. Good bus driver. We always felt well taken care of. I do recommend this tour.

This tour was 10 1/2 hours long. Out of this time we only spent 4 hours actually touring the included sites of Oxford and Cambridge. The rest of the time was spent traveling on the bus. Out of the 2 hours at each site, the guided portion only lasted about 1 hour and the rest of the time was on your own. No maps were provided so that you could find your way around, so everyone had to explore in a very limited area in order to find your way back to the bus. The guide was a very nice young man and the commentary he provided was very informative. However, we had quite a large group including some older people and he walked quite rapidly from place to place. Everyone was not able to keep up with him and he began his commentary when just a few people were surrounding him. The rest of the group missed part or sometimes all of what he was saying. My recommendation would be to not visit both sites on one tour in one day. If someone is going to pay this much and have to spend so much time traveling to different sites, it would be much better to just go to one site and have more of a guided tour rather than just being sent out on your own for such a significant period of time. It would be much better to provide guided commentary for the full two hours or at least provide maps if the group is going to be given time to explore on their own. I don't feel I received good value for the cost of the tour.

Not enough time to really see all the attractions and enjoy the tour. Difficult guide to follow. Didn't seem interested on the tour.

When we went on our Oxford and Cambridge tour, we arrived early to ensure we would catch out bus. The ticket number given to us was wrong, but thankfully the tour guides were quick and ready to help us. Our tour guide was a previous student of Oxford, so along the drive to Oxford we were able to learn about what the experience for a typical student would be at the university. Funny enough, she married someone from Cambridge so we had that input from her as well! She was also very informed regarding the history of both universities, so I felt we learned over and above what most tours would have provided. It was fantastic in this respect, however due to an individual arriving back late to the bus, our second half to Cambridge was considerably rushed and we were allowed minimal time at the King Cross Church. Nonetheless, our tour guide gave us a great introduction to these two places. We would definitely visit them both again on a single trip.