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EPIC Airport Roundtrip Shuttle

star-4.5208 Reviews
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Badge of Excellence
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San José del Cabo, Mexico
EPIC Airport Roundtrip Shuttle

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon20 minutes to 1 hour 10 minutes  (approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 2 more

Overview

Arriving at and leaving an airport can be the most stressful part of a vacation. Simplify the process and get your trip off to a great start (and finish) with this handy return transfer service. Your driver will meet you at a designated place in the airport after your arrival, and then at your hotel for the return trip. Available for flights at any time of day or night.
  • This is an economical shared transfer
  • Transfers are to/from most hotels in Los Cabos
  • Relax and enjoy the journey without having to drive
  • Travel in a comfortable air-conditioned vehicle
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All taxes, fees and handling charges
Driver/guide
Hotel pickup and drop-off
Hotel/port pickup and drop-off
Round-trip shared transfer
Transport by air-conditioned minivan
Gratuities
Food and drinks
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Los Cabos International Airport , Carr. Transpeninsular Km 43.5, 23420 San José del Cabo, B.C.S., Mexico

After Immigration, Luggage Pick up please procede OUTSIDE the Airport Terminal to Meeting Point # 10 with an EPIC Representative. For Your departure transfer please be by the Lobby Exit 10 minutes prior to your return transfer time indicated on Your transfer voucher given to you upon arrival

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12/31/2018 - 6/11/2023
Monday - Sunday:03:00 AM - 11:30 PM
This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Infant seats available
  • Children must be accompanied by an adult
  • Stroller accessible
  • Service animals allowed
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 300 travelers
  • OPERATED BY EPIC
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during EPIC Airport Roundtrip Shuttle?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by EPIC Airport Roundtrip Shuttle.
Q:
What is the policy on sanitization during EPIC Airport Roundtrip Shuttle?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by EPIC Airport Roundtrip Shuttle.
Q:
What is the social distancing policy during EPIC Airport Roundtrip Shuttle?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by EPIC Airport Roundtrip Shuttle.
Q:
What measures are being taken to ensure staff health & safety during EPIC Airport Roundtrip Shuttle?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by EPIC Airport Roundtrip Shuttle.

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Reviews

4.5
star-4.5
208 Reviews

Reviews by Viator travelers

Showing 1-10 of 208 reviews
star-2
Overly complicated
Dana_C
, May 2022
Very confusing process. Online Ticket was provided. No central pickup point, numerous handlers with very little detail about where to go, and extremely unorganized. Cannot wait for return trip to airport. Recommend taking a cab
icon Response from Host , May 2022
Dear Dana, thank you for your time to post a comment on TripAdvisor. The Information we provide is to look for us OUTSIDE the Airport Terminal Building at Meeting Point # 10, we have the pleasure to provide transportation to hundreds of guests everyday and all find us well after reading the information on the confirmation. Taking a Cab will increase your transportation cost and waiting times are similar. We wish you a wonderful Vacation.
star-5
Great Service!
Ruben_S
, May 2022
Our driver was awesome!! He gave great tips and advice for our stay in Cabo! He was very professional and accommodating.
star-1
Poor Service - Never Used Service
Michelle_B
, May 2022
It was terrible. We booked hours before needing and it went through and charged me but there was a day of conflict that we were never informed of. We took alternative transportation because We could never verify if the company had our reservation. Please refund immediately.
icon Response from Host , May 2022
Thank you for your time to post a comment on TripAdvisor. Please contact me at hsaradeth@epic.com.mx to look into details about your requested Refund.
star-1
Not impressed
Anjaleate_W
, May 2022
I had to call the supervisor three times to check on my transportation. After I got thru customs, I waited over a hour to be picked up.
icon Response from Host , May 2022
Thank you for your time to post a comment on Tripadvisor, please contact me at hsaradeth@epic.com.mx to find a solution.
star-5
Perfect experience
Rudy_R
, Apr 2022
Drivers were on time! Clean ride, I honestly have nothing bad to say about our experience! Book with this company!!! However next time I will do a private ride
star-5
Easiest airport shuttle ever
William_W
, Mar 2022
Very convenient. Go straight outside and skip the melee of time-share peddlers. Julio was great and very informative.
1 traveler found this review helpful
star-5
They were very...
KENNA_G
, Mar 2022
They were very professional and courteous. Would definitely use them when I come back to cabo for my next vacation
star-1
Don’t book with them
Diane_P
, Mar 2022
Epic took over an hour to get us at the airport. Then they where 35 minutes late to our hotel to take us back to the airport. Worst service
icon Response from Host , Mar 2022
Dear Diane, thank you for your time to post a comment on TripAdvisor. We always try our best.and to surpass your expectations. At times traffic is a challenge nowadays in Los Cabos. Please contact us at hsaradeth@epic.com.mx for a solution to your complaint. Thank you
star-5
Wonderful transportation service
Caitlin_J
, Feb 2022
One time, safe, friendly, easy to schedule, and I’ll use them again next time I’m in Cabo. Very happy with the service.
star-5
Cabo airport travel
Teresa_S
, Jan 2022
Use Epic every year. Always great and friendly service. Would highly recommend for price and service.
star-5
Excellent service for a shared shuttle ride
Michael_A
, Dec 2021
Ramon was an excellent driver and was patient with the slow traffic in route to my hotel in Downtown Cabo San Lucas
star-1
Booked a roundtrip for...
Atricia_F
, Nov 2021
Booked a roundtrip for the same hotel with dates. Waited for my Cab from 9am no one showed up! They claimed they came to the same hotel they dropped us off and the security said none with the name we used to book the reservation and hotel was there. Which is a lie
icon Response from Host , Nov 2021
Dear Atricia, we are sorry to read your comment on TripAdvisor, please contact us at hsaradeth@epic.com.mx, we will Look for a solution together.
star-1
Horrible experience !!
Wayland_W
, Nov 2021
I paid for this transportation from airport and back to airport 3 week's I'm advance it was a epic fail, I suggest no one to use them they made me wait almost 3 hours and still would not take me to our resort, we had to finally pay private transportation and spend 100.00 a total nightmare 😡
icon Response from Host , Nov 2021
Dear Wayland, we aré sorry to ready your comment on TripAdvisor, please contact me at hsaradeth@epic.com.mx for further Information and a solution.
star-1
Unacceptable transportation
COLEMAN_K
, Oct 2021
Waited an hour and a half for shuttle pickup at terminal 1. Was told there was no pickup at terminal 1 and had to walk to terminal 2. Waited another 30 minutes for a ride to my hotel.
icon Response from Host , Oct 2021
Thank you for your Review on TripAdvisor. Please contact us at info@epic.com.mx for further Information. We provide transportation from Terminal 1 and 2 and also the Private FBO Terminal.
star-5
It is what it is.
Craig_M
, Oct 2021
A little slow getting things organized at first. Had to keep asking for a status update. Waited about 30 minutes before six of us in three groups got on the road. Overall everything went great. Plenty of room and great service.
star-5
Our driver was very...
Jason_W
, Oct 2021
Our driver was very entertaining. He was also very professional. He was also a very safe driver. Thank you.
star-5
Starting our vacation great
Sheri
, Sep 2021
Was great!! Eduardo was perfect was cordial and efficient we arrived at our destination in a timely manner and happy for a great start of vacation
star-2
Not happy
Terry_C
, Aug 2021
When I arrived my name wasn’t on the list and the driver almost leave.Then to top it off I have to call to tell them where to pick me up when I have done it online already bad communication and service…
icon Response from Host , Aug 2021
DearTerry, thank you for your Time to post a comment, would you kindly contact me at hsaradeth@epic.com.mx for a proper follow-up, thank you in advance.
star-5
Convenient transportation
cheryl_L
, Aug 2021
Arrived a little late but It was worth the price. I really enjoyed the convenience. Thank you Viator
star-3
It was ok
Sem_J
, Aug 2021
Arriving: Our ride wasn't on time and we had to ask other transportation reps to find our representative. Departing: The ride was easy, both cars (roundtrip) were clean.
icon Response from Host , Aug 2021
Dear Sem, thank you for your Time to post a comment on TripAdvisor, please be so kind and write me at hsaradeth@epic.com.mx for further Feedback. We have over 14 staff at the Airport and 8 of them at Terminal 2 at meeting point 10 from the 1st Flight arriving until the last departing. We want to make sure if the instructions have been clear. Thank you so much.

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