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Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer

star-4.548 Reviews
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Ocho Rios, Caribbean
Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer
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Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer
Private Airport Transfer
VIP private transfers
Air conditioned VIP lounge with drinks and snacks included after customs
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Likely to Sell OutLikely to Sell Out

From $156.00

Price varies by group size

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Number of travelers
1 Adult2 Adults3 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 5 more

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Overview

Begin and end your Jamaica vacation in comfort and style. With this transfer package, breeze in and out of Sangster International Airport in Montego Bay. Along with private hotel transportation, enjoy preferred-track service through security, customs, and immigration, as well as access to Club Mobay airport lounges. Hotel transfer zones include Montego Bay, Runaway Bay, Negril, Ocho Rios, Tryall and Round Hill, Trelawny, and Grand Palladium Resort.
  • Club Mobay layover lounge access and round-trip private transfer to Sangster International Airport
  • Unwind in a tranquil lounge; both arrival and departure lounges are available
  • Make use of the Wi-Fi, read the latest magazines and newspapers, and enjoy drinks and snacks
  • Breeze through security, immigration and customs lines with fast-track service
  • Private transfer service available 24 hours, seven days a week
  • Hotel zones include Montego Bay, Negril, Ocho Rios, Runaway Bay, Trelawny, Tryall/Round Hill, Grand Palladium Resort

Why Travelers Choose This Tour

Private transport to the airport means you won’t waste time picking up other travelers on the way.
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From $156.00

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Private transfer service to and from your hotel
Arrival Lounge inclusions:
VIP meet and greet upon arrival
Escorted fast-track access through customers and immigration
Assistance with luggage retrieval
Wi-Fi
Snacks and beverages
Chilled towels
Departure Lounge inclusions:
Fast-track service through immigration and security
Snacks such as fresh fruits, pastries, sandwiches and tapas
Beverages (hot and cold, alcoholic and non-alcoholic)
Fully equipped business center
Gratuities
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Pick-Up: Tryrall & Round Hill
1/1/2022 - 12/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
Pick-Up From: Runaway Bay
1/1/2022 - 12/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
Pick-Up From: Trelawny
1/1/2022 - 12/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
Pick-Up From: Negril
1/1/2022 - 12/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
Pick-Up From: Grand Palladium
1/1/2022 - 12/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
Pick-Up From: Montego Bay
1/1/2022 - 12/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
Pick-Up From: Ocho Rios
1/1/2022 - 12/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
  • Confirmation will be received within 48 hours of booking, subject to availability
  • NOTE: you MUST include all passenger names when booking in order for your lounge to be confirmed
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Child and Infant seats available at extra charge, on request basis only.
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Holiday Services
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer.
Q:
What is the policy on sanitization during Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer.
Q:
What is the social distancing policy during Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer.
Q:
What measures are being taken to ensure staff health & safety during Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Club Mobay VIP Services Arrival& Departure & Round-Trip Private Airport Transfer.

Reviews

4.5
star-4.5
48 Reviews
5 stars
30
4 stars
6
3 stars
9
2 stars
0
1 star
3

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 48 reviews
star-4
4 out of 5 stars
David_D
, Aug 2022
MoBay service always great! Tiffany was awesome! Only issue we had was Viator never mentioned in any way we needed to be looking for Holiday Travels who our private transfer was through. Simply mention it in the booking and customers knowing this will go a long way. Thanks!
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icon Response from Host , Aug 2022
Thank you for your kind compliments and for taking the time to write this review! We truly appreciate it. We are sorry you were not aware about arrival instructions, but Holiday Services name in mentioned in all Viator tickets for this product.
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star-5
Perfect start to a Vacation!
kerrirdh
, Jul 2022
Felt truly VIP!!! Walked right through immigration and waited in lounge with a red stripe waiting for our driver.
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icon Response from Host , Jul 2022
Thank you for your kind compliments and for taking the time to write this review! We truly appreciate it.
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star-1
An experience from HEll!
Don_M
, Jun 2022
The pickup to go though immigration as on time and worked perfectly. I was taken to Club Mobay. Took to wait 15 minutes for the driver. After 40 I inquired on my driver. They said wait another 5 minutes. I did and then nothing. I told them I was going to use a private taxi as they were available with zero wait. They then got me a broken down car. The driver was great. Would not wish this experience on my worst enemy
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1 traveler found this review helpful
star-5
Worth Every Penny
AshleyMitchell
, Nov 2021
Great people! Skipping the customs line and having help with luggage was priceless. Great driver!!!!
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icon Response from Host , Nov 2021
Thank you for your kind compliments and for taking the time to write this review! We truly appreciate it.
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star-3
We’ll remember the long...
Victoria_K
, Nov 2021
We’ll remember the long amount of time it took for my transportation to arrive. All the people were nice
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icon Response from Host , Nov 2021
We apologize that the transport cannot always come inside the secure area immediately due to the new security measures that limit the amount of vehicles allowed in at one time and thank you for your patience and kindness. One Love.
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star-5
Great experience, skip arrival food
Shaletha_B
, Oct 2021
Great experience, the arrival food left alot to be desired though. We've only done Departure previously that food is amazingly better.
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icon Response from Host , Oct 2021
Thank you for your kind compliments and for taking the time to write this review! We truly appreciate it.
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star-5
Worth every penny!
Erika_P
, Sep 2021
Worth every penny!!!! We went effortlessly through customs. It was the most relaxing airport experience ever!
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icon Response from Host , Sep 2021
Thank you for your kind compliments and for taking the time to write this review! We truly appreciate it.
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star-3
The arrival trip was fine. The departure trip was not what I paid for because I had to share a ride and it was to be pri
Renee_C
, Sep 2021
I pay for around trip private car we got a private car on arrival or departure we were in a shared ride I was not pleased that was my purpose and paying more money to get a private ride not to share. A little disappointed. I will probably try another private car service next time which is unfortunate because I’ve always enjoyed Mobay services
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icon Response from Host , Sep 2021
Thank you for bringing this to our attention.An Investigation will be done to resolve this matter as soon as possible.Please send our reservation team,your name,booking number and date of travel to reservations@holidayservicesltd.com
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star-5
This was well worth the...
Deontae_W
, Aug 2021
This was well worth the money! Made everything easy for us as soon as we step off the plane. They walked us through everything and we didn’t have to stand in those long lines! That saved us about 2 hours right there!
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icon Response from Host , Sep 2021
Thank you for your kind compliments and for taking the time to write this review. We truly appreciate it.
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star-3
Safe but not what I expected
Harrell_W
, Aug 2021
Drivers were safe and courteous. Only giving 3 stars because the picture in the advertisement does not accurately reflect the type of vehicle provided. If you are looking for a towncar or similar, this is not your option. If you are ok with the typical Caribbean type taxi with a safe driver you will be satisfied.
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icon Response from Host , Aug 2021
We apologize that you were disappointed that you were not on a large maxi coach but a smaller one. Unfortunately we get space for just one photo and we have many bus sizes. we use the size bus depending on how many persons arrive on that flight. It is much better to go on a smaller bus than to wait for more flights for the bigger bus to fill up. Happy that you found the ride safe.
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star-5
RESPECT
Bruce_B
, Jul 2021
Friendly and welcoming staff, made us feel right at hone :-). Being in the Mobay Club was a great start to the vaca
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icon Response from Host , Jul 2021
Thank you for your kind compliments and for taking the time to write this review. We truly appreciate it!
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star-3
Didn’t expect to stand around.
Joe_U
, Jul 2021
After linking up at desk 8 with holiday service representative, it took an additional 40mins for our private airport transfer to arrive. I thought our private transfer would be faster than that since we provided our inbound flight info. The ride was good and the vehicle was in good condition. A/C worked as well.
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icon Response from Host , Jul 2021
Our apologies that there was a wait time after your arrival. Usual wait time is not more than 25 minutes as the vehicle cannot pull into the secured area until after you have reached our desk. then it takes time to get into the secure parking depending on how busy it is that day. Sometimes flights arrive earlier or processing is earlier but glad you had the quality of vehicle and service you anticipated.
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star-5
Awesome service!
glenn_B
, Apr 2021
Fantastic experience! Upon arrival a representative greeted us. we skipped every line, had coctails in the lounge while we waited for our driver, we straight to the hotel. Leaving was a breeze as well, had a bite to eat and more cocktails before getting on the plane.! Would definitely recommend!!
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icon Response from Host , Apr 2021
Thank you for your kind compliments and for taking the time to write this review. We truly appreciate
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star-5
Beautiful Jamaica
Gerald_R
, Mar 2021
Easy to get through Customs . Highly recommend Mobay VIP Services. They are always so Friendly and welcoming.
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icon Response from Host , Mar 2021
We would like to say a big thank you for your kind compliments and for taking the time to write this review. We truly appreciate it. We will certainly pass on the compliments to our Club Mobay team. A big thank you again... One Love.
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star-5
Book Club Mobay!!
Soweta_A
, Dec 2020
Omar was great! His customer skills are superb. He was so nice & patient with my husband & I. This was our first time traveling internationally then with Covid we were all over the place lol. But he took his time & explained everything to us. We made it through customs extremely fast. We were in the lounge in no time! I thank the Mobay staff arrival & departure was a breeze! I’ll definitely book again!
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icon Response from Host , Mar 2021
Hello Soweta, Thank you for your kind compliments and for taking the time to write this review. We truly appreciate it. We will certainly pass on the compliments to Omar.... One Love.
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star-3
Not necessary
Paris_G
, Aug 2020
There wasn’t a long wait in the airport. The staff was friendly. They had Very limited food options. It was expensive for a salami sandwich and a cup of rum punch it was included in the price. I don’t think I needed this service.
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icon Response from Host , Aug 2020
I am sorry that you did not enjoy the services of clubMobay Its a highly rated lounge with UNLIMITED food and beverages INCLUDED. Plus there is the VIP fast track services too. We also provided deluxe private transfers.
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star-5
Great Service
Shane_F
, Mar 2020
Great service and excellent Rum Punch in the VIP Lounge, everyone we meet throughout our trip was awesome 👏 would definitely use Club Mobay on our next trip to Jamaica , was wonderful not having to stand in long lines.
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icon Response from Host , Mar 2020
Thank you for taking the time to write this review. We are so pleased that we exceeded expectations.
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star-5
25th wedding anniversay with first class treatment
Maurice_J
, Jan 2020
Club Mobay was an excellent choice. It was worth every dollar. Me and my wife so excited not to be waiting in those long custom lines. Wasting time and taking away from our vacation (25th wedding anniversary). The staff greeting us and help us get through customs in our own private line. Where there was no waiting at all. Then afterwards we waited in our own lounge with a free buffet and drinks. We felt like celebrities. We also had an round trip transportation from and back to the airport. I will definitely recommend this to my family and friends. I will most definitely use Club Mobay again. Thank you Viator for a wonderful experience!
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1 traveler found this review helpful
star-4
Good Service
SoleSurvivor_14
, Aug 2019
The only reason I did mark it 5 Stars was because the driver was late picking up on return to airport. I felt like I had no means of communication with the driver. We had to rush to Club Mobay Lounge to take advantage of the food before departing.
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icon Response from Host , Dec 2019
My apologies for the late reply and thank you for taking the time to share your review. I am sorry that you didn't take note of our 24h number which is on the voucher. But it would have been on us to call and advise you of the delay so that you didnt have to worry. Glad that you had a good transfer, even if a bit late. Sometimes there are unexpected traffic hazards. Our apologies but glad you enjoyed the lounges and arrival transfer too! One Love.
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star-5
Airport
Austin_N
, Jul 2019
Immediately greeted when we exited the plane and were rushed right past the long lines at Immigration/Customs. Literally went past a couple hundred people. Took us about 5 of a walk minutes and skipped a 2 hr wait. Had snacks and on the house cocktail in the VIP lounge and then we’re escorted to our vehicle. Driven to Negril by Jerome who was real cool. Couldn’t recommend this anymore. Made it to the resort by 4pm when it would have been around 7pm otherwise
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