Club Mobay VIP Arrival and Departure Lounges & Round-Trip Shared Airport Shuttle

I booked the arrival and departure service, unfortunately I was unable to use the arrival service as there were issues with my flight. I kept Mobay staff updated the best I could and upon my arrival they helped as best they could with short notice. Departure was amazing, the food was great (cheeseburger, soup, quesadilla) the drinks were great and the service was amazing. I would recommend it and will use the service again.

Though this service came highly recommended I am not sure I’d use it again. Upon arrival in Jamaica a gentleman met us with our name and took us through customs. There was a line of 3 or so in front of us in the VIP line and maybe 6 In the regular lines. We were then taken to get our bags, then to Holiday and then to the lounge. We could’ve skipped the lounge and just headed to our holiday shuttle. I am not sure the service upon arriving was necessary as it only slipped us past maybe 3 others. We added a more time at the airport by sitting in the lounge when we could’ve went straight to our shuttle. Upon departure from Jamaica it was a debacle. Getting off the shuttle we were bombarded by someone wanting to take our bags, we allowed him just to step 20 feet inside for him to put them down. We kept saying we had Club MoBay, he didn’t seem to mind. Once he dropped our bags and we tipped him (for nothing) we were very unsure what to do. We found our way around, checked our bags and saw club Mobay. We went to the VIP line stood in line behind a large party and then went through security, the regular line again was small. Went through security and was told the lounge was at 12 and our gate was at 2. We went to the lounge passing our gate which didn’t really make sense. We did have a sandwich and water and small pieces of cake and then had to jump back up to be sure we made it back to gate 2 in time to board. Club Mobay really only saved us the cost of some finger foods. Though I would recommend it, I will also share my experience to let them decide if they really need it. We won’t be needing it again.

Chanele was AMAZING. Standup St. Elizabeth. She was friendly and about her business of taking care of my Wife and I during from off the plane to our shuttle

Amazing experience. Tiffany was waiting for us with our name. Fast check in and fast ride to hotel. I will use it every time when go for vacation. Recommend.

Great experience, but the young lady was doing to much at the luggage area made me forget my duty free, but luckily my aunt recovered it. The food is nasty (sliders), the rum punch is good!

The staff was so helpful and professional. Made our experience quick and seamless. Will always use this service going forward.

If you come to Jamaica I recommend using Cub Mobay. Gets you through customs and you can relax while waiting for your transportation. We were here the week of 1/12/22. Now we are back again alittle over a week later. Club Mobay rocks!

I had absolutely no clue that this fast track existed. But I completely glad I found it. How I use it very year. I love it!!

When arriving to airport, traveling to new places can be overwhelming regards to safety in mind while visiting foreign places. My welcoming committee was helpful with theist trans into Jamaica, however leaving Jamaica the ride to airport was very comfortable but upon departure on fast track end was not really optional because I was not sure where to go in regards to lounge available prior to departure. Otherwise, overall the experience was great.

Thanks for meeting me @ the gate with a smile... Gavonni was so nice and polite. This is the best service ever.