CHUKKA - ATV, Horseback, Zipline & Catamaran at Ocean Outpost Park, Montego Bay

Staff was amazing ! Definitely recommend to family and friends ! I told them about my Covid testing and they made sure I made it back in time !

3 stars, 1 for each excursion. I would have rated this tour 5 star but the encounter I had with the rep that called to confirm our date and time ruin that!! All three excursions were fun. We had a blast. The ziplining can be physically challenging but the guides made it easier and fun. They were tons of fun and kept us laughing the entire time. BRING OR PUT ON STRONG BUG SPRAY before hand. The bugs had a feast on our bodies. Tubing was very relaxing and enjoyable. It was the perfect activity after climbing those steps and hills to zipline. The Tubing guide also made it fun and kept us laughing as well. We had a blast with the ATV excursions although the guides were more serious than the other guides on the ziplining and tubing excursions. Expect to get dirty on the ATV's and don't wear any good shoes! The lunch they provided was very delicious and was a good snack before that semi long ride to the ATV's. My only complaint was the local representative of the Chukka Tour that called to confirm our Tour the day before. 1st, she called and said we missed our tour and would we like to reschedule. We DID NOT miss our tour. Our tour was NOT scheduled until the very next day. When I made her aware of this, she then apologize after she confirmed that our tour was indeed NOT scheduled UNTIL the next day. Thereafter, she began to tell me to meet the bus in the lobby at 9:30am although the email we received stated 9am. She repeated 9:30am several times!!! She mentioned the bus will be picking up other patrons at other hotels as well so I assume 9:30 will be our pickup time for our particular hotel although the email stated 9am. Well, the rep caused us to miss our bus to take us to our excursion which was including in the price we paid. After sometime when we noticed the bus never came, we called to inquire only to find out that we were suppose to be in the lobby at 9am and the bus came at 9am. She asked did we wish to reschedule. NO WE CAN NOT reschedule because we were flying out to go home the next day so we paid for our own transportation which was $100 ONE WAY, so that we could still make our excursion. Once we arrived home, I called Viator to require about a transportation refund which Viator emailed Chukka to request a refund ONLY FOR THEM TO SAY, we CHOSE to take other transportation because we missed our bus. TOTALLY NOT TRUE. Of course no one wants to be responsible for giving out WRONG info!!!! If she told us 9am and we missed it, I HAVE NO PROBLEM taking responsibility!!! Not only did she give us the wrong time, she gave us the WRONG DATE, thinking we actually MISSED our excursion. Not sure if she was having an Off date or what but definitely don't appreciate us not getting a refund for our transportation portion This was the only downfall for this excursion and as a Travel Agent, I will think twice about recommending this excursion to my clients.

Meka and Troy was awesome there attitude was full of energy, I felt safe in there hands. Tamar he was great and honest. The jerk chicken at chukka was the best jerk i had there

All was great, much above our expectations, worths every penny! Book it now ! Amazing crew, very happy and attentive

We had a great time during all the "Best of the West". Zipline: Safety was paramount and the instructors did an exceptional job at keeping us safe and moving us along. Tubing: Fun and refreshing. You'll have the opportunity to Tarzan jump into the water which is cool. The tour guides Shrek, Teaspoon, Teabag and Chris Rock were knowledgeable and funny. ATV: First time riding and I felt comfortable. This was the highlight of this particular excursion. Tips: Bring bug spray, you will need it!

CJ was the best guide ever for zip-lining. The tubing was okay, the best part was the river jump. ATV was fun too, wished it lasted longer.

CJ, Ryan, mark and they other guide were great we had a blast they kept the jokes coming making our time very enjoyable

The guys that work there are very nice and helpful. They are excited and happy to be at work. This is by far the best time of my life!!!!

This package is a great package. For the Zipline, it was done by 2 guys one was Ryan, and i cant remember the other guys name, but those 2 are the funniest ever. They made us feel really safe, yet very professional. To be honest i can write so much about each activities because they were all so fun. Even when you feel sacred, they give you some sense of assurance that they will protect you and they were very encouraging when you try to chicken out. You will never regret this. Just make sure you wear long pant because those mosquitoes in the jungles are beasts lol.

It was fun and long but all workers are asking for tips making people feel uncomfortable. It was a once a thing deal.