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9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket

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New York City, United States
9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 to 4 hours  (Approx.)
iconOffered in: English

Overview

In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.
  • Take a guided walking tour of Ground Zero and the 9/11 Memorial
  • Hear first-hand stories of 9/11 from your guide
  • Guarantee your place on the tour by pre-booking
  • Optional upgrade to add admission to the 9/11 Museum
Saved to wishlist!
Narrated walking tour
Professional, local guide with a personal connection to 9/11
Exclusive Skip the Line Access to the 911 Museum
9/11 Museum Entry (If Option Selected)
Guided visit to the 9/11 Memorial and Ground Zero
Gratuities

Departure Point

209 Broadway, New York, NY 10007, USA

Please meet OUTSIDE St. Paul's Chapel on Broadway (between Fulton & Vesey Streets). Our guide or tour concierge will be there 15 minutes before the tour and will be holding an orange flag. • Take to A, 4, or 5 trains Fulton Street Station • Head northeast on Broadway toward Dey Street. Saint Paul's Chapel will be on the left

Return Details

180 Greenwich St, New York, NY 10007, USA

Tour ends at the 9/11 Memorial.

This Ground Zero walking tour begins at St Paul's Chapel, aka the Little Chapel That Stood. St Paul’s is the oldest public building in New York City that’s still actively used. This church somehow survived the falling debris from the 9/11 attacks on the World Trade Center despite being only one block away from the melee. It became a kind of rescue center during the aftermath of the tragedy, and the iron fence that surrounds it became a place for family members to post notices about their missing loved ones.

As the tour continues, walk to the FDNY Memorial Wall and FDNY Ten House. Hear the heroic stories about the emergency responders on that day and see the fire station at Ground Zero.

Finally, enter the National September 11 Memorial, aka the 9/11 Memorial, a tribute of remembrance and honor to the almost 3,000 people who were killed on 9/11 — at the World Trade Center site, in the plane crash near Shanksville, Pa., and at the Pentagon — as well as the six people who were killed in the World Trade Center bombing in February 1993.

There are twin reflecting pools at the very spots where the Twin Towers once stood. Look up and see One World Trade Center’s Freedom Tower.

There is an optional upgrade to include entry into the National September 11 Museum — 110,000 square feet of exhibit space located at the heart of the World Trade Center site. The museum tells the story of 9/11 through multimedia displays, archives, narratives and a collection of artifacts. The lives of every victim of the 2001 and 1993 attacks are commemorated here.
Itinerary
Stop At:  
St. Paul's Chapel
We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it miraculously survived the falling building and debris. St. Paul’s Chapel served as a makeshift rescue center during the aftermath. Its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as both a landmark and a tribute.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The Oculus
The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The National 9/11 Memorial & Museum
Enter the 911 Museum with exclusive skip the line access. Admission to the museum is only included if that option is selected.
Duration: 2 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 5 and under free with paid adult ticket
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY ExperienceFirst

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What is the social distancing policy during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What measures are being taken to ensure staff health & safety during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What is the maximum group size during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:This activity will have a maximum of 20 travelers.

See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.

Traveler Photos

Reviews

4.5
star-4.5
1,826 Reviews

Reviews by Viator travelers

Showing 1-10 of 1,826 reviews
star-5
Great tour
Alex_R
, Sep 2021
This was a great tour. The tour guide was very energetic and gave us some additional information about NY not related to the museum. The only negative I saw is that I wish we had had more time in the museum since it closed at 5. There is a lot to see in there. The tour ended a little after 3 so we were a little rushed getting through the museum.
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star-5
Wonderful
RENEE_B
, Sep 2021
We thoroughly enjoyed it. Very emotional but everything was beautifully done. Mike, our tour guide did awesome!!! The museum was overwhelming but also done so tastefully.
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star-5
Mike is a great guide
Esther_S
, Sep 2021
Mike was a great guide. Liked the pace of the tour and the many interesting facts he provided during the walk around
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star-5
Great
Justin_Chandler
, Sep 2021
Tour guide was extremely knowledgeable about the events that took place 20 years ago. It was nice to hear from a New York native and hear his story from that day. Will definitely book next time I’m in New York.
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star-5
Incredible - Touching
Tom_R
, Sep 2021
Mike was awesome - his demeanor, perspective, and emotions were exceptional - BEST TOUR GUIDE THAT WE HAVE HAD - WILL ALWAYS ASK FOR HIM -
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star-5
I would recommend it to anyone
Terry_F
, Sep 2021
Brian was most engaging and informative. He offered historic and interesting anecdotal information. He was exceptionally personable.
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star-5
Great tour (Ibeth was awesome!)
Jesus_R
, Sep 2021
Ibeth was EXCELLENT. I remember everything about 9/11, and Ibeth did a great job with imparting all the good and bad that came with that day. I both smiled and held back tears from the Inspirational stories she shared.
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star-1
Dissapointed
Michael_T
, Sep 2021
I canceled due to the venue could not honor the scheduled reservation due to safety protocols for the next day event. This was a week ago, I have not seen a refund that was promised as you advertised
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star-5
Memorable summary of the 9/11 experience
Kim_G
, Sep 2021
Our tour guide provided an excellent summary of the 9/11 history as well as "his story" that difficult day of the World Trade centers. He brought the entire experience to life - particularly for those who may have been small children at that time. What a wonderful tour - thank you!
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star-5
This is a must when visiting NYC!
debbie_f
, Sep 2021
Our personal tour guide was Tim, he was fabulous!!! Totally recommend him! The tour was so emotional and surreal… everyone that visits NYC should experience. The timing is that much more real, being that it is less than a week until the 20th anniversary.
HelpfulHelpful1 traveler found this review helpful

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