Recent Searches
ClearClose
Something Went Wrong
Oops, looks like something went wrong! We are sorry for the inconvenience caused whilst trying to find your next trip. Please refresh the page or try again later.
Log in
The email or password you entered isn't correct. If you've forgotten your password, please reset it. Click here
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
|
Badge of Excellence
|
New York, United States
Share
Share





See More
See More

See More
Likely to Sell OutLikely to Sell Out
From $14.99
Yay! This item has been added to your cart.
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
Shop by Category
New York City Tours
Art Classes
Craft Classes
Dance Lessons
Music Classes
Painting Classes
Architecture Tours
Art Galleries
Art Tours
Museums
Crime Tours
Ghost Tours
Movie Tours
Street Art Tour
TV Tours
Adults-only Shows
Comedy Shows
Concerts
Disco Dance Shows
Family-friendly Shows
Fashion Shows
Festivals
Fireworks Shows
Jazz Shows
Musicals
Nightlife
R&B/Soul Concerts
Shows
Theater Shows
Spas
Thermal Spas & Hot Springs
Active & Outdoor Classes
Dance Lessons
Sports Lessons
Yoga Classes
Art & Culture Classes
Art Classes
Craft Classes
Dance Lessons
Music Classes
Painting Classes
Food & Drink Classes
Candy Making Classes
Cocktail Tastings
Cooking Classes
Wellness Classes
Yoga Classes
Coffee & Tea
Coffee & Tea Tours
Coffee Cruises
High Tea
Desserts & Sweets
Chocolate Tours
Dessert Tours
Donut Walking Tour
Pastry Tours
Dining Experiences
Breakfast
Breakfast Cruises
Brunch
Brunch Cruises
Dinner
Dinner Cruises
Lunch
Lunch Cruises
Restaurants
Food & Drink Classes
Candy Making Classes
Cocktail Tastings
Cooking Classes
Food Tours
Culinary Tour
Donut Walking Tour
Markets
Street Food Tours
Wine Tastings
Wine, Beer & Spirits
Beer & Brewery Tours
Wine Tastings
Wine Tours
Active & Outdoor Classes
Dance Lessons
Sports Lessons
Yoga Classes
Extreme Sports
4WD Tours
Performance Car Driving
Fun & Games
Escape Rooms
Go Kart
In the Air
Air Tours
Helicopter Tours
Hot Air Balloon Rides
Motor Sports
4WD Tours
Hummer Tours
Performance Car Driving
Nature and Wildlife Tours
Aquariums
Bird Watching
Eco Tours
Horseback Riding
Natural Attractions
Nature Parks
Nature Walks
Pack Animal Tours
Safaris
Wildlife Encounters
Wildlife Watching
Zoos & Wildlife Parks
On the Ground
Bike Rentals
Climbing
Golf Tours & Tee Times
Hiking Tours
Mountain Bike Tours
Outback Tours
Pedicab Tours
Running Tours
Scavenger Hunts
On the Water
Boat Rentals
Breakfast Cruises
Brunch Cruises
Coffee Cruises
Dinner Cruises
Fishing Charters
Jet Boat Rentals
Jet Ski Rentals
Kayaking Tours
Lunch Cruises
Night Cruises
Power Boats
Sailing
Sightseeing Cruises
Speed Boat Rentals
Stand Up Paddleboarding
Water Equipment Rentals
Holidays
Carnival
Christmas
Mother's Day
New Years
Spring Break
Once in a Lifetime Experiences
Weddings & Celebrations
Honeymoon Packages
Romantic Tours
Amusement Parks
Theme Parks
Attractions & Museums
Aquariums
Arena Tours
Art Galleries
Monuments and Memorials
Museum Tickets & Passes
National Parks
Natural Attractions
Nature Parks
Parks
Religious Sites
Zoo Tickets
Shows & Performances
Adults-only Shows
Comedy Shows
Concerts
Disco Dance Shows
Family-friendly Shows
Fashion Shows
Festivals
Fireworks Shows
Jazz Shows
Musicals
Nightlife
R&B/Soul Concerts
Shows
Theater Shows
Sporting Events
Baseball Tickets
Motor Sports
Cruises & Sailing
Breakfast Cruises
Brunch Cruises
Coffee Cruises
Day Cruises
Dinner Cruises
Lunch Cruises
Night Cruises
Ports of Call Tours
Sailing
Shore Excursions
Sightseeing Cruises
Sunset Cruises
How to Get Around
Air Tours
Bike Rentals
Bike Tours
Bus Tours
Car Tours
Classic Car Tours
E-Bike Tours
Helicopter Tours
Horse Carriage Rides
Hot Air Balloon Rides
Limousine Tours
Luxury Car Tours
Mountain Bike Tours
Pedicab Tours
Power Boats
Public Transportation Tours
Rail Tours
Rentals
Road Trip
Segway Tours
Self-guided Tours
Sidecar Tours
Speed Boat Rentals
Trikke Tours
Trolley Tours
Tuk Tuk Tours
Vespa Rentals
Vespa, Scooter & Moped Tours
Walking Tours
Water Tours
Private and Luxury
Viator Exclusive Tours
Sightseeing Tours
Adventure Tours
City Tours
Hop on Hop Off Buses
Night Tours
Observation Decks
Private Sightseeing Tours
Sightseeing Cruises
Sightseeing Passes
Skip the line Tickets
Skyscrapers & Towers
Tours by Duration
Day Trips
Full-day Tours
Half-day Tours
Layover Tours
Multi-day Tours
Overnight Tours
Services
Dining Cards
Discount Cards
Photo Shoots
Shopping Passes & Offers
Shopping Tours
Transfers
Airport & Hotel Transfers
Helicopter Transfers
Port Transfers
Transportation
Bus Services
Private Drivers
Transportation Rentals
Transportation Services
Attractions
Recommendations
Loading available options...
Share
Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go. You can find more information about New York City here.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Social distancing enforced throughout experience
Guides required to regularly wash hands
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
2 hours (approx.)
Offered in: English
Overview
Learn more about the tragedies and triumphs of 9/11, one of the darkest days in NYC history, as you explore the 9/11 Memorial with a native New Yorker guide. Visit significant sites such as the 9/11 Memorial, St. Paul's Church, and the Fireman's Memorial on a walking tour, see the recently built Oculus, and upgrade to include admission to the 9/11 Museum.
- Comprehensive walking tour of the World Trade Center area
- Visit the FDNY Memorial, St Paul's Church, Wall Street, and more
- Hear about 9/11 from a New Yorker perspective with a local guide
- Optional self-guided visit to the 9/11 Museum: explore at your own pace
Saved to wishlist!
From $14.99
Book Now
What's Included
Local guide
Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket
Does NOT include entry to One World Observatory.
Hotel pickup and drop-off
Gratuity for the guide is not included but greatly appreciated.
Museum Ticket NOT INCLUDED UNLESS Tour Option Walking Tour and Museum Ticket selected at booking.
Departure & Return
209 Broadway , 209 Broadway, New York, NY 10007, USA
9/11 Memorial Pools , 180 Greenwich St, New York, NY 10007, USA***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
Tour ends on the 9/11 Memorial Plaza near the reflecting pools.
Additional Info
- Confirmation will be received at time of booking
- IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
- Walking tour takes place before the museum entry and is approximately 2 hours. If you chose the 9/11 Museum option the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
- FOR ASSISTANCE LOCATING THE GUIDE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM. For immediate help please call the number on this voucher as early as possible so we can provide directions.
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Entrance to the 9/11 Memorial is incuded for all guests.
- Museum admission ONLY included for Tour Option: Walking Tour and Museum Ticket. Please check your voucher to confirm your tour option. Either Walking Tour Only or Walking Tour and Museum Ticket. If you intended to include a Museum Admission Ticket please contact us prior to your visit for availability.
- Guide does not enter 9/11 Museum with the group, if chosen this portion of the visit is self guided.
- TICKETS TO THE 9/11 MUSEUM (if selcted) WILL BE SENT TO GUESTS VIA EMAIL WHEN YOU CHECK IN FOR THE TOUR. IN ORDER TO RECEIVE TICKETS GUESTS MUST PROVIDE AN EMAIL ADDRESS AND HAVE ACCESS TO DATA OR WiFi SERVICE AND BE ABLE TO OPEN THE PDF FOR SCANNING AT THE ENTRANCE OF THE 9/11 MUSEUM.
- Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
- No refunds will be issued for missing the tour due to late arrival.
- Most travelers can participate
- This tour/activity will have a maximum of 25 travelers
- OPERATED BY City Tales Sightseeing and Private Tours
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
Q:
What is the social distancing policy during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policy on staff health & safety is:
- Guides required to regularly wash hands
Traveler Photos



See More


See More
Traveler Tips
- "There was lots of walking, which was perfect for us, and most of the tour was outdoors, so be sure to dress accordingly." See review
Reviews by Viator travelers. We perform checks on reviews
|
Reviews
5.0
241 Reviews
5 stars
223
4 stars
6
3 stars
2
2 stars
3
1 star
7
Reviews by Viator travelers
We perform checks on reviews
Showing 1-10 of 241 reviews
Bull
Constance_B
, Aug 2022
Horrible experience with bus and getting us to boat ride timely. I was walking in the boat and they told me it was to late and I had to come back the next morning. Plus how the guys on the street lied and told us they will stop at Ellis island and would allow us to tour. We was lied to about the tour when we/I asked specific questions and they lied to us to get the sale. It was a wait of our time!
Perfect walking tour
Abbie_w
, Aug 2022
Best tour ever!
Matthew_H
, Aug 2022
Great tour great guide
Carl_B
, Jul 2022
Very informative tour.
Nicole_H
, Jul 2022
Not a good experience
Suzette_v
, Jul 2022
The tour did not happen, I am a tourist from Florida, I came to the St-paul Chapel and I was told to go sit outside to wait, I spent a good 15 mns with no sign of the tour guide. The security sent me to another church on Rector Rd to find out later that was wrong. My family and I got very upset and went back to our original stay. We contacted the place the next day for a possible refund the guy was wood and blame me for not calling him the same day.
Response from Host , Jul 2022
Hi and thanks for taking the time to share your experience, and I'm sorry you didn't feel it was a good one.
The tour operated on time and as scheduled but you never checked in with the guide. They report this to the office at the start of each tour.
Unfortunately, the security guards at the chapel are not employees of our company, they try to be helpful but we are not responsible for any information or directions that they provide to you.
Our contact information is listed on your voucher, our office was open, our phones were staffed and we were ready to help you.
No one blamed you, but I think its fair to ask why you didn't call us so we could help you find the guide and participate in the tour.
I'm sorry your refund was denied but we operated the tour, we held your reservation and were prepared for you to participate as scheduled but we weren't given the chance to help you find the guide and take the tour as planned.
Fun (ny) and informative!
Lisa_C
, Jul 2022
Excellent
Jamelle_K
, Jul 2022
A must do in NYC
Jo_L
, Jul 2022
Our tour guide Jim was...
Jerry_H
, Jul 2022
Thanks to Jim our tour guide
Jeffrey_S
, Jul 2022
Our guide, Jim, had great facts and stories to share with us and made the tour quite interesting and enjoyable. As someone who lives in New York and has spent a little time in the area of our tour I learned many things that I would have otherwise had never had known or even thought about had we not had Jim as our guide
Great experience with knowledge guide.
Cathy_G
, Jun 2022
It was great. Jim did an...
Nancy_A
, Jun 2022
Very educational
Stephanie_M
, Jun 2022
Getting info about ground...
Jack_M
, Jun 2022
Long but interesting.
Julie_B
, Jun 2022
The best ever tour of WTC and area.
Elaine_D
, Jun 2022
Ground zero
Kevin_M
, Jun 2022
Feeling NYC Vibe
Karen_M
, Jun 2022
We perform checks on reviews
You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. If the system detects something that contradicts our publication criteria, the review is not published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. In some cases, we will also send you an email asking you to validate your review before it is published. All you need to do is click on the link provided in the email. After publication, our team checks each review reported to it as not meeting our publication criteria. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site.
Why you are seeing these recommendations
Compare Similar Experiences
Current

Likely to Sell Out
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
241
2 hours
Free Cancellation
From
$14.99
2260
2 hours 30 minutes
Free Cancellation
From
$39.00
332
3 hours
Free Cancellation
From
$39.00
194
1 hour 15 minutes
Free Cancellation
From
$35.00
20
2 hours 30 minutes
Free Cancellation
From
$40.00
129
3 hours
Free Cancellation
From
$180.00
Why you are seeing these recommendations
Explore Similar Things to Do
City ToursWalking ToursCultural ToursHistorical ToursWalking & Biking ToursCultural & Theme ToursTours & SightseeingNew York CityCity Tours - New YorkWalking Tours - New YorkCultural Tours - New YorkHistorical Tours - New YorkCity Tours - BrooklynWalking Tours - BrooklynCultural Tours - BrooklynHistorical Tours - BrooklynCity Tours - Long IslandWalking Tours - Long IslandCultural Tours - Long IslandHistorical Tours - Long IslandCategory
Brooklyn Historical Society Tours & TicketsBattery Park Tours & TicketsCafe Wha? Tours & TicketsEugene O'Neill Theatre Tours & TicketsWhite Plains Performing Arts Center Tours & TicketsFraunces Tavern Museum Tours & TicketsTrinity Church Wall Street Tours & TicketsColumbus Circle Tours & TicketsCiti Field Tours & TicketsStrand Book Store (The Strand) Tours & TicketsLower East Side Tours & TicketsAl Hirschfeld Theatre Tours & TicketsDavid H. Koch Theater Tours & TicketsLaGuardia Airport (LGA) Tours & TicketsApollo Theater Tours & TicketsManhattan Cruise Terminal Tours & TicketsTimes Square Tours & TicketsBroadhurst Theatre Tours & TicketsLunt-Fontanne Theatre Tours & TicketsFrick Collection Tours & Tickets
Why you are seeing these recommendations
Sorting, ranking, and search results
Viator wants to make your searches as relevant as possible. That’s why we offer many ways to help you find the right experiences for you.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
Lowest Price Guarantee
We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do