NYC All City Hop-On Hop-Off Bus Tour and Statue of Liberty Cruise

This should actually be criminal that they could not provide the services that they promised. There were long lines of hundreds of people to get on the bus. After running to three other stops we were finally able to get on one (we went to the last stop of the loop). There were no headphones provided and therefore did not hear the commentary about what we were seeing. No where did it tell us to bring headphones. When we got off at a museum, we were unable to get back on three buses came by that were full. After wasting 45 minutes and speaking to an elderly woman who was in tears (she had experienced this for two days), we ended up buying metrocards and takiing the city bus to get around. Not to mention scraping my arm on a screw sticking out of the HANDRAIL. The cruises included in our ticket were all booked. THEY OVERSOLD TICKETS AND COULD NOT PROVIDE THE SERVICES THEY PROMISED! THIS IS CRIMINAL! Buy an unlimited metrocard for less!

The buses are too big for the streets of New York and you spend a lot of time sitting in traffic. We were able to get some good views but over all, it wasted a lot of time.

This tour is difficult to access because vouchers have to be redeemed at a certain address rather than on the bus. This meant a search to find the address which is a private-looking office. Other companies can be paid for at the bus. The commentary does not work well as we had almost always passed the point of interest by the time we were told about it.

The routes were great! Didn't miss an attraction. Busses were clean and the drivers were friendly. Only thing that would have been better is a live narrator for the drive. Recording was off from time to time

The bus tours were great! Although both days were sizzling hot in NYC, the sights were still something to behold. The liberty cruise was the best bit! Buying the tickets from Viator was certainly a bargain.

Although I was traveling out of state, when I arrived to do the tour it was very confusing where to check in for the voucher and find your stops.

we were 4 adults (among them were 2 65+ elders) + 2 kids. considering the fact elders could not walk long distance, the package is worth for sightseeing on the go. were able to cover downtown tour, night tour and Liberty cruise in 8hrs!!!, even though missed uptown and other tours it is worth package.

This was a great experience. Good value for money and saw all the important sights. Only disappointment was the liberty cruise wasn't running due to the weather but can't blame the company for that!

My friend recommended me to this tour and it was worth trying! Overlooking NYC from the top decker gave me a whole new perspective - one that's different from the movie scenes but as good! The cruise was good too even though it does not dock at the island just cruising around, but taking pictures from afar is better for capturing the whole statue.

It's a great way to get a general overview of NYC even for a Long Islander like myself. The Statue of Liberty Cruise was also pretty good, giving us many chances to take photos near the statue the boat goes near it, but you don't get off as well as the classic downtown skyline view you see in movies. The bus is definitely not the best way to get from point A to point B. The stops are sometimes hard to find at the less busier areas, the bus arrival times are unpredictable no timetable, and the city traffic makes it a tedious way to travel. Definitely use it to get your bearings on the city though.