Best of Niagara Falls USA Tour

It was an awesome trip. Guide pick us on time from our location and it was very convenient. We covered almost every place thoroughly and enjoyed a lot.

This was a very good tour. Our tour guide, Tyler was exceptional. We had left some personal items in the van and he was able to mail them to our home. He was very pleasant and knowledgeable. BUT... 1. They were and hour late picking us up (they did contact us to let us know) 2. The van they used had terrible brakes and it was a little scary wondering if they were going to fail all together. 3. One of the attractions was closed but we did get a refund. Overall it was a very nice experience.

I visited Niagara Falls with my 16 year-old and 11 year-old granddaughters, and we were fortunate to have as our guide, Tyler, who was wonderful. He gave us his undivided attention, answered all of our questions, even those from my inquisitive 11 year-old, and gave us a brief history of the Falls, as well as the city itself. He was such a nice young man, who went out of his way to make sure we had a great visit...and we did!

This was a really great tour as we had 5 hours to spend seeing the sights. We got so close to the Falls. Pikachu, our guide was awesome!

This tour was a great taste of everything you want to see on the USA side of the falls. Small group with knowledgable and interactive tour guides. Highly recommend!

I was really looking forward to this tour but ended up being disappointed. To start, I was told that the pick-up time would be emailed 1-2 days before the tour. When I hadn't received anything, I emailed asking for the details and received no response. We finally had to call on Friday at 5pm to try to find out and were told the time. Not the end of the world but definitely not the best customer service. The tour started well with a great time at the Cave of the Winds. Unfortunately, when we went to get tickets for the Maid of the Mist, we were told the boats weren't running due to a safety concern. I don't fault the tour for this as it was completely out of their control. However, our guide had to go deal with his other tour so we were essentially abandoned at the observation tower/park for over an hour with little to do and weren't sure when/where we would be picked up. We made the best of it but if we hadn't left items in the tour vehicle, we would have gotten an Uber and left on our own. I understand the efficiency of having one tour guide with multiple tours but there should be a backup plan so clients are taken care of when things don't go according to plan. We were refunded the cost of the tickets for the Maid of the Mist but it still wasted our time. Either way, we were disappointed and wished we would have done things on our own. It definitely wasn't worth the money.

Muhammad and Tyler were excellent guides. It was Tyler's first day but both of them were great guides.