Oslo Discovery Tour: Holmenkollen, Vigeland Park, Fram and Viking Ship Museum

Dear Guest, Thank you for joining our tour and for taking the time to send us your feedback! First of all, regarding the communication with our company, you haven’t booked the tour directly from HMK. You’ve purchased the tickets on Viator, however absolutely all the information and details about the tour (meeting time, departure point, etc.) are included on your Viator ticket. In addition, indeed all the hotels know HMK Sightseeing and can provide information to the tourists about our tours. But if you had additional questions and would have gotten in touch with us directly, either by phone or e-mail, I can assure you we would have answered your (our contact details are also displayed on your Viator ticket). We're disappointed you considered our tour average, and not any better than a Hop-On Hop-Off bus tour, since our tour is not even designed as a hop-on/off bus tour. On this tour we’ve included some of the best attractions in Oslo, a certified Oslo guide who accompanies the group throughout the tour, a modern and comfortable coach, not an open-top bus, and the entrance fees to the museums we visit are also included. With this tour we aim to provide a comprehensive and solid tour for all the tourists who have a limited amount of time in Oslo, or a good orientation tour for those who would like to explore more on their own afterwards. It’s a 5-hour tour and we’ve allocated a reasonable amount of time at each location. Regarding the route in the city centre, it is a panoramic sightseeing by coach along the main landmarks. Oslo city centre is very compact and very easy to be explored on foot, and many streets are pedestrian, therefore we don’t have stops there. But on our tours, at least one can see the city centre from the coach, and if one wants to visit some of the attractions in the centre, it’s possible to do that easily after the tour. (The Royal Palace can’t even be visited most of the year, so we just drive by.) In addition, we’ve included the more distant attractions, where the Hop-Onn Hop-Off buses don’t even go (for ex. Holmenkollen), a guided walking tour in Vigeland Park, and two of the most popular museums (The Fram Museum and the Viking Ship Museum). Regarding the audio system on the coach, it does work and if you couldn’t hear the guide, that means your headphones weren’t properly connected. But have you told the guide right then that you couldn’t hear him? They would have helped to either connect your earphones correctly or change them. We also work with some of the best certified Oslo guides, and most of the reviews praise the guides on these tours. So we’re very surprised by your comments about the guide this time, but please be assured we’ll take this further with the guide and We hold ourselves to a high standard, and we aim to provide the best sightseeing experience in Oslo, so it’s unfortunate your tour with us was less than ideal this time! But we hope for the chance to host you on another occasion so we can share a more positive experience with you. With best regards, HMK Sightseeing

Dear Guest, Thank you for joining our tour and for taking the time to share your excellent feedback! We're delighted to hear you had such a great trip with us! All the best and welcome back another time!

Dear Guest, Thank you for joining our tour and for taking your time to send us your feedback! We're happy to hear the tour was very good and it included the best of the best. The temperature on the bus can be adjusted and we'll do our best to set it according to the guests wishes. All the best and welcome back to Oslo another time! HMK Sightseeing

Dear Guest, Thank you for joining our sightseeing and for your excellent review! We're very happy you liked our guide too! All the best and welcome back another time, HMK Sightseeing

Dear Guest, Thank you for joining our tour and for your great feedback! We're very happy it was an excellent start to your tour in Norway. All the best and welcome back another time!

Dear Guest, Thank you for joining our tour and for your excellent feedback. We're very happy to hear you had a wonderful tour with us in Oslo, and we'll do our best materialize you suggestion regarding the ear buds. All the best and welcome back on another occasion!

Dear Guest, Thank you for joining our tour and for your great review! We're thrilled to hear the tour was perfect and that you liked our guide. All the best and welcome back another time!

Dear Guest, Thank you for joining our tour, and we're delighted to read that both the guide and the driver were 5 stars and the tour was brilliant! Thank you for your 5-star review and for strongly recommending us, and welcome back another time!