Versailles Palace and Gardens Tour by Train from Paris with Skip-the-Line

Thank you for your review. We are sorry that you experienced some delays in entering the palace. The major sites in Paris can get very crowded, and this spring it seemed more so than ever. In order to facilitate the entry of our guests at Versailles we have a coordinator to assist the guide and the guests. The guide arrives early and collects our tickets and reservations and the coordinator takes care of making sure all our guests are met, this way we are as efficient as possible and do not lose any time. We have a pre-reserved entry at Versailles which is timed, and generally the staff at the palace are able to ensure that the groups enter at their allotted time. However sometimes when it gets very busy there can be delays, but I would like to assure all guests that any wait time we may sometimes experience is much less than the lines for the general public! We have had a very busy Easter here in Paris, we hope that your guide was able to ensure you navigated the crowds in the palace and to show you the best parts of the gardens. As for the flowers, we find the structure of the gardens beautiful at all times of year, but we'd love to take you back to Versailles again a little later in the year when the flowers are all out - don't hesitate to contact us if ever you are back in Paris! We hope you had a great stay and that we will see you again on future visits.

Thank you for taking the time to leave us a review. It seems your reviews may have got mixed up between your tours, but we are very happy to hear that you had multiple great tours in Paris! We hope you had a wonderful stay!