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Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport)

star-49 Reviews
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Playa del Carmen, Mexico
Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport)

From $66.35 per group (up to 4)

Lowest Price Guarantee

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Number of travelers
1 traveler2 travelers3 travelers4 travelers5 travelers6 travelers7 travelers8 travelers9 travelers10 travelers
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon50 minutes  (Approx.)
Hotel pickup offered
Mobile ticket

Overview

Avoid the hassle of seeking out a taxi to get you to the Cancun Airport on time by pre-booking a transfer service. Your driver will meet you and your party at your hotel or residence and take you straight to departures in a private vehicle just for you. With this flexible booking, you can also change your departure time if you do so more than 24 hours in advance.
  • Avoid stress by pre-booking an airport transfer
  • Travel to the airport in a private vehicle
  • You can change your departure time up to 24 hours in advance
  • Pick up from your hotel or vacation rental Playa del Carmen is provided
Saved to wishlist!
One-way private transfer
Pickup and drop-off from designated meeting points
Port pickup and drop-off
Hotel/port pickup
Hotel pickup and drop-off
Transport by private vehicle
1 medium suitcase per passenger (70cm x 50cm) + a handbag or small bag.
Free waiting time at other pick-up points: addresses, ports or train stations will be 15 minutes.
Changes requested only with more than 24 hours before pickup time
Food and drinks
Extra costs that may be caused by exceeding the free waiting time of the driver.
Extra costs incurred for use of additional vehicles for the transport of undeclared luggage

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

Suppliers and travelers coordinate start times within the given time periods.
Private minivan (1-8 PAX)
11/1/2018 - 7/3/2025
Monday - Sunday:12:00 AM - 11:30 PM
Private minivan (1-6 PAX)
2/26/2020 - 12/5/2022
Monday - Sunday:12:00 AM - 11:30 PM
Private Minivan (1-10 PAX)
2/26/2020 - 12/5/2022
Monday - Sunday:12:00 AM - 11:30 PM
Private car (1-4 PAX)
11/1/2018 - 7/3/2025
Monday - Sunday:12:00 AM - 11:30 PM

After booking, the operator will contact you about pickup time.

Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
If the pickup is at your Hotel he will be waiting for you in the hotel lobby.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Children must be accompanied by an adult
  • Stroller accessible
  • Near public transportation
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY MyTransfers
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport)?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport).
Q:
What is the social distancing policy during Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport)?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport).
Q:
What measures are being taken to ensure staff health & safety during Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport)?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Cancun Airport private departure transfer (Playa del Carmen to Cancun Airport).

Traveler Tips


  • "driving was great considering it was raining really bad when we left." See review

Reviews

4.0
star-4
9 Reviews
4 stars
0

Reviews by Viator travelers

Showing 1-9 of 9 reviews
star-2
Missed our flight
Yuting_S
, Nov 2021
The driver was 30+ mins late due to traffic and we missed our flights. We are not blaming the driver for the traffic since it's not his fault but there were no communications about being late/stuck in traffic when we are waiting to get picked up, we attempted to call the driver multiple times but it just goes directly to voicemail which has a full mailbox (could not leave any messages). We had to call the call center which took awhile to locate our reservation and they had to get a hold of the driver on their end to give us updates. The driver was trying to get us to the airport on time but unfortunately it was still too late. Our pick up time is 3.5 hours before our flights and from our hotel it's typically 40-45 mins drive to the airport. Better communication is needed, if we knew the driver will be late, we could of taken a taxi instead of waiting for him to avoid missing our flights.
star-5
Excellent Service !
Mia_M
, Aug 2021
Used the shuttle to and from the cancun airport to Tulum. It made the process so much easier. Each driver was on time and super nice. This is the way to go if you are looking for transportation from cancun to tulum and back !
star-1
Great Price, Poor Customer Service
Yvette_C
, Jun 2021
Anyone booking with Viator, be advised that Viator is only the booking host not the actual car service who will transfer to your destination. I was not aware of this so when I got out to the transportation area of the airport, I was looking for Viator instead of the assigned car service company. The car service info was never sent to me. This lead to a lot of confusion when I called the help desk. On top of that the phone representative was rude and unprofessional. It was hard to determine if she was talking to me b/c she was talking to someone else at the same time. She then got frustrated with me because, I could not hear her clearly and misunderstood what she told me to say to the gentlemen helping me in person. She gave a deep sigh and hung up in my face. Maybe she was having a bad day but she did not have to take it out on me. The whole experience made me definitely changed my mind from ever making any future travel plans to Cancun.
star-5
Great
Tenisha_B
, Nov 2020
Driver was great. driving was great considering it was raining really bad when we left. clean car. And fully private car ride.
star-3
From Playa ferry terminal to Cancun airport
Pamela_H
, Apr 2020
We came across on the ferry from Cozumel to Playa del Carmen and it took over 30 minutes to find our driver. Then he had to go and get the van which took another 20 minutes. Needless to say we got to the airport just in time. I would suggest you pick your own time you want pick up and give yourself plenty of lee way, don’t go by their time. But I will say our driver did hurry us, as fast as he could.
star-5
Great service
Michael_M
, Feb 2020
On-time, great-ride, clean-van and excellent driver! We used this service for three trips from airport to Cancun, to Playa and then back to airport.
star-5
Overall Great
sandrachristopherson
, Feb 2020
Arrived on time, clean van, friendly and quick driver. Driver was quick to offer to turn up the air conditioner for me since I was dressed to fly back to a cold climate instead of spend the day in Playa Del Carmen.
star-5
Viator Style
Dennis_S
, Nov 2019
Recently chose Viator to make the trip from Carmen del Playa to Cancun airport privately. Viator was on time, and the driver found us in the Saturday flow to and from the resort. The vehicle was the usual VW, clean and spotless. The driver spoke English well, and got us to the airport smoothly in less than an hour in the afternoon for slightly more than the scheduled transportation. Will consider Viator again,
star-5
Awesome Service
FrequentFlier259109
, Oct 2019
The driver was very polite and gave friendly advice on visiting Cancun in the future.. Thanks for everything Erica

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