Isla Mujeres Catamaran Unlimited! Fun & Party with transportation

The cruise was wonderful. We had a great crew who was very helpful made us welcome on the boat helped us while snorkeling and made sure that we got back on the boat when needed. They kept us informed throughout the cruise.

The details of the trip are list accurately listed. They did not disclose that our pickup would be significantly earlier than advertised and gave us extremely short notice to make move other prescheduled events around. They could only move our reservation to a different day and refused to give me even a partial refund. Beware of the details and make sure you have significant flexibility when booking it as you’ll likely need it. We did not get to enjoy the trip and as well as wasted a significant amount of money.

I paid alot of money for my grand kids to be able to snorkel. I specifically asked on two seperate occasions about snorkeling for my grandkids and was assured they would be able to snorkel. Ages 9 and 6 were refused so money of us went as I couldn't leave the 9 and 6 yr old unattended. I feel I should be refunded their fees. I'm furious, one vacation day wasted!!!

The most enjoyable part was the friendly service of the staff, and docking to jump out into the ocean and take in the beauty that the warm Caribbean waters have to offer. Please take a chance to go see Isla as an island and relax as you cruise the waters.

I have booked through Viator many times all over the world. This is my first negative review. I recommend using any other company but this one unless you don’t want to snorkel on your snorkeling trip! First, I specifically booked on a large boat, but when we arrived at the marina they tried to put us a small boat. I showed them the picture of what we booked, and they said ok, you can go on the large boat but it’s really crowded and we don’t recommend it. So we did, and it wasn’t crowded. We wanted to be on a boat with more than a few people so we could have fun. I’m glad we did, because the other passengers were the best part of the trip. When we got to our first snorkeling spot, the waves were pretty rough, but there were probably a hundred people from other boats snorkeling. I have a leg injury, so I waited for everyone else to go into the water first. So, I was still on the boat watching as the disaster unfolded. The equipment was terrible. I knew it wouldn’t be great, but it was horrible. We got a “lifeband” around our stomachs (no vest or tube), NO flippers, and a snorkel that was fully open (no splashguard). The sea was rough and people started inhaling water because the equipment was so bad. They had to bring everyone back in, and they had to go after some with a life preserver because our rope wasn’t long enough for everyone to hold onto. One man came back and literally collapsed on the deck, coughing up water. Meanwhile, all of the other boats were just fine because they had flippers and vests or tubes. Everyone else was happily snorkeling… except us. So, we never got to snorkel which was the main reason we booked the trip. Isla Mujeres was beautiful. The other passengers were fun, and we made the most of it by dancing on the deck. Overall we had fun dancing and drinking, but we could have done that at our hotel for free. This was not inexpensive and the lack of safety in the open ocean was deplorable. No apologies, no acknowledgment.

Definitely recommend! This was the best part of our trip! The hosts were fantastic at keeping the party live and interactive. Free drinks and shots! Dancing, singing, and great sense of humors!

False advertisement, add says not full capacity because of covid but there wasn’t even room to sit. Restaurant was not good and again over crowded. Even though everything was paid in full, there were still surprise charges, extra $75 before getting on the boat. Need to have more control of alcohol when there are kids onboard.

So much fun! The guides were so cool and made it even better. They were very entertaining and had great vibes

This trip was SO MUCH fun! It was me and two of my girl friends (we’re in our early twenties). Marco and the staff were amazing and made sure we enjoyed all of our time. We got on the boat and then went snorkeling. Then, we got back on the boat and drank for a little bit. Then we were able to get off the boat and swim in beautiful turquoise water and the staff brought us drinks from on the boat the entire time. Then we made two different stops in Isla Mujeres, where we got to eat and walk around and shop for souvenirs. If you’re thinking of booking, DO IT! It was so much fun and be ready for tequila!!!

Worth doing again, my back is fried, not enough sunscreen but well worth it. Great value, can’t wait to go again