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Magical Holbox Tour from Playa del Carmen and Riviera Maya

star-4.589 Reviews
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Playa del Carmen, Mexico
Magical Holbox Tour from Playa del Carmen and Riviera Maya

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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon10 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 4 more
Good for avoiding crowds

Overview

Saved to wishlist!
Lunch
Soda/Pop
Bottled water
Snacks

Departure Point

Traveler pickup is offered
For Airbnb apartments and houses we have different meeting points in Playa del Carmen to deal with transportation. The afternoon before the tour we indicate your closest meeting point to your accommodation.

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • This tour/activity will have a maximum of 16 travelers
  • OPERATED BY Holbox Magico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Magical Holbox Tour from Playa del Carmen and Riviera Maya?
A:The policies on face masks and attendee health are:

  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Magical Holbox Tour from Playa del Carmen and Riviera Maya.
Q:
What is the policy on sanitization during Magical Holbox Tour from Playa del Carmen and Riviera Maya?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Magical Holbox Tour from Playa del Carmen and Riviera Maya.
Q:
What is the social distancing policy during Magical Holbox Tour from Playa del Carmen and Riviera Maya?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Magical Holbox Tour from Playa del Carmen and Riviera Maya.
Q:
What measures are being taken to ensure staff health & safety during Magical Holbox Tour from Playa del Carmen and Riviera Maya?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Magical Holbox Tour from Playa del Carmen and Riviera Maya.
Q:
What is the maximum group size during Magical Holbox Tour from Playa del Carmen and Riviera Maya?
A:This activity will have a maximum of 16 travelers.

See all safety measures taken by Magical Holbox Tour from Playa del Carmen and Riviera Maya.

Traveler Photos

Reviews

4.5
star-4.5
89 Reviews

Reviews by Viator travelers

Showing 1-10 of 89 reviews
star-1
Very expensive and didn't delivered
Daniel
, Aug 2021
Sadly the description was not accurate at all. We didn't have snacks (we did have drinks), we didn't go to the bar stated in the description, so we also didn't get any welcome shot, golf cart transfer, great views or anything of the sort. The guide had good intention of having good energy, but it came across a bit fake, loud and distant. Also at the restaurant they took us, instead of the promised one, they got most of the orders wrong, didn't even apologize or even offer to change it to what we have ordered. It was messy, fast paced and pricy for not getting much more than just the transportation and a very basic meal that wasn't even what we ordered. The negative part aside, Holbox is a wonderful place and sells for itself. You can't miss it!
icon Response from Host , Aug 2021
We are very sorry the attention at the restaurant was not what you expected we will make immediate arrangements to improve , thank you very much to mention the good energy of the guide , Robert always gives his best , you are right about holbox it's a wonderful place amd sells for itself I hope you enjoyed the boat tour and we will make sure this will never happen again , Sincerely yours ,
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star-5
Awesome
Nancy_F
, Jul 2021
Holbox was beautiful! This tour provides a snack/breakfast when you get on the bus. Then they take your order for lunch. You visit two places before you get to Holbox but they are worth the wait! Very pretty! Arturo was awesome! Super nice guy and very informative and funny!
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star-5
Great Day
Patricia_D
, May 2021
Day was outstanding. Frank was an excellent guide. We took golf carts to different beaches and enjoyed the water. Frank handled everything from start to finishing a "gem."
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star-3
Holbox Sells Itself But The Tour Did Not Live Up To Personal Expectations
MichaelB
, May 2021
The trip wasn't accurate as advertised. This was a Spanish speaking tour with some English for the one passenger who was not bilingual. I received a watered down, time condensed English version of references to history as the majority of the booked guests onboard the tour bus spoke Spanish. I was told because I was the only one onboard who speaks English the lead guide will translate in Spanish first and then in English. The main guide spoke Spanish for more than an hour and the version I received in English was less than 20 minutes. What I believe were humorous anecdotes in Spanish through the guide's narration at the start of trip, which made many of the passengers laugh raucously, were not translated to me in English to share in on the humor. Dear English only speakers, this is a common practice whenever you take tours in countries where English is not the native tongue. Companies advertise English but the language of choice will almost always be the common language spoken by the majority of booked passengers. That's reality. You sometime feel like you are "alone" in a crowded room. I felt that way at the start of the tour. That said our lead guide Alturo (sp?) was engaging and had a gift for gab, mostly in Spanish disappointingly. The lunch box offered at the start of the tour consisted of an apple, a kid's size juice box, a dessert bar and a thin sandwich consisting of one slice of lunch meat, a slice of American cheese, mayonnaise , one slice of tomato and a thin layer of leafy greens. I only ate the apple. We didn't visit Alma's bar as advertised but was offered a free 1 hour bike rental to tour Holbox on our own. We were on Holbox for roughly 3 hours. The actual lunch (not what we received at the start of the tour) at a local restaurant on Holbox was disappointingly bland, no flavor. Edible, but I wasn't looking for seconds. It was plated not buffet due to Covid. I was looking forward to the seafood disappointingly. The value in this tour were stops at the three advertised islands offering beautiful views, pristine shallow sand banks, and warm waters. Holbox did not disappointment. It is truly paradise. I couldn't give the tour a very good or higher rating because of the limited English translation. My tip to the guide was adjusted accordingly. Next time I will book direct transportation to the island and back and explore on my own now that I know the lay of the land. It's a beautiful place by day and looks like a fun time at night. I'm not disappointed I took the tour. I would have paid more for the RT transportation on my own from start to finish. It just didn't fully live up my expectations. I give it a "B" not a very good. This is a long day. You probably won't have time to eat breakfast at your hotel, the lunch will be a disappointment if you have better offerings at your hotel, but you at least make it back in time for a late dinner.
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star-5
Holbox is a must!
Jorge_G
, Mar 2021
Genaro was our tour guid for the day, he was upbeat and had great energy. He definitely delivered on everything he told us the tour would be like. Holbox is a beauty to be seen and enjoyed in person.
HelpfulHelpful2 travelers found this review helpful
star-5
Relax and rejuvenate
HENRY_D
, Feb 2021
What a peaceful and fun adventure. A great place to just disconnect and relax amongst the quiet and clean beaches and enjoy the local culture and great restaurants. If you want to get away and just relax you have this place for sure. I will be back again
HelpfulHelpful1 traveler found this review helpful
star-5
Unexpectedly beautiful
Louis_A
, Oct 2020
It was by far one of the best tours I’ve had in Mexico, Cancun! Our tour guide Luis was so funny and so nice, easy to talk to and overall good guy. The trip to holbox was nice. The best part is getting to the sand banks and just relaxing and having a good time.
HelpfulHelpful2 travelers found this review helpful
star-5
Great food... great drinks... great company
Kelly
, Sep 2020
We had a great time! Our driver was informative, knowledgeable and very friendly. He truly enhanced our experience!
icon Response from Host , Sep 2020
Hi Kelly , thanks so much for your words ! We are so happy to had in our tour ! See you soon 😎
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star-5
Holbox paradise
Aylin_N
, Feb 2020
Well organised trip to a very beautiful island. The weather was very good in the morning and we went with a very fast boat. To return, we had to take the ferry, since the harbour was closed. Luis, Ramon and Gustavo were all very nice and professional
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star-4
Great tour - better than expected!
katiehs
, Feb 2020
Hotel pick up was exactly on time (we were the first stop) and we picked up a few others but then we were left waiting for what felt like 30 mins for 2 people to board the mini van - not sure if they were late or we were early as the driver didn't say anything. He just got out and we were left waiting for ages which was frustrating especially at the start of the day early morning. The tour was fantastic and our guide was really informative and did a great job of making the day fun! We did everything as advertised and this tour is exceptional value for money, half price than what my holiday provider are offering for pretty much the same tour. Only other downside was we had 1.5 hours free time at Holbox which was far too long as there isn't much to do. This may be because of a mix up or cancelled ferry back to Chiquila but either way, we got a little bored. The whole day was 13.5 hours long and we missed a dinner reservation we had at our resort - so make sure to keep the evening free if you are going on this tour. Thanks again for a great day of fun and beautiful sights :)
HelpfulHelpful2 travelers found this review helpful

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