6 hours (Approx.)
Hotel pickup offered
Offered in: English
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Round transportation from your hotel in an air-conditioned vehicle.
Park entrance and guided underground tour.
Use of lockers and dressing rooms
Thermal suit, shoes and protective equipment
Departure & Return
Departure PointTraveler pickup is offered
Depending your hotel location the time may change, we will contact you by email to confirm the exact pick up time and location. We do pick up major hotels in Cancun & the Riviera Maya area. If your hotel is not serve by our route, the pick up we will be set from the closest pick up point.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Not recommended for travelers with back problems
- Travelers should have a moderate physical fitness level
- This is a private tour/activity. Only your group will participate
- OPERATED BY Wisest Travel
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Rio Secreto Underground River Tour with Hotel Pick Up?
The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
What is the policy on sanitization during Rio Secreto Underground River Tour with Hotel Pick Up?
The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
What is the social distancing policy during Rio Secreto Underground River Tour with Hotel Pick Up?
The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
What measures are being taken to ensure staff health & safety during Rio Secreto Underground River Tour with Hotel Pick Up?
The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
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