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Río Secreto Nature Reserve from Playa del Carmen

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Badge of Excellence
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Quintana Roo, Mexico
Río Secreto Nature Reserve from Playa del Carmen

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 to 8 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Embark on the ultimate eco-tourism experience: a visit to Río Secreto Nature Reserve, an incredible semi-sunken cave system located just a few miles from Playa del Carmen. Don a wetsuit, helmet and headlamp to explore this underground river's vast wonders, marveling at its impressive rock formations and splashing through the waters of its limestone tunnels as your guide identifies unique vegetation and tiny creatures along the way. Back on solid ground, savor a traditional Maya lunch and relax in the jungle before returning to your hotel.
  • Guided visit to Río Secreto Nature Reserve, multi-year recipient of TripAdvisor’s Certificate of Excellence
  • Trek through underground tunnels and cenotes, and admire dramatic stalactites and stalagmites
  • Learn from an expert guide how the limestone formations developed, and take a look at the native vegetation
  • Feast on a delicious Mayan buffet lunch
  • All necessary equipment (wetsuit, helmet with headlight, water shoes, life vest) provided
  • Entrance fees, lunch, and optional hotel pickup and drop-off from Playa del Carmen included
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Professional guide
Use of all necessary equipment (wetsuit, helmet, water shoes, life vest)
Hotel pickup and drop-off (if option selected)
Lunch
Gratuities
Hotel pickup and drop-off (if option not selected)

Departure Point

Río Secreto, 77730 Q.R., Mexico

Located on Hi way 307 on the Kilometer 283.5, 5 Minutes away from Playa Del Carmen 1 Hour away from Cancun, and 45 Minutes away from Tulum

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)
  • The duration for the option Rio Secreto + Tulum Tour is 08:00 Hrs. (approximately)
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Río Secreto Nature Reserve from Playa del Carmen?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Río Secreto Nature Reserve from Playa del Carmen.
Q:
What is the policy on sanitization during Río Secreto Nature Reserve from Playa del Carmen?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Río Secreto Nature Reserve from Playa del Carmen.
Q:
What is the social distancing policy during Río Secreto Nature Reserve from Playa del Carmen?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Río Secreto Nature Reserve from Playa del Carmen.
Q:
What measures are being taken to ensure staff health & safety during Río Secreto Nature Reserve from Playa del Carmen?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Río Secreto Nature Reserve from Playa del Carmen.

Traveler Photos

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Traveler Tips


  • "You are not allowed to take your own camera and the pictures are expensive but this truly is an experience of a lifetime and I highly recommend everyone try this activity." See review

Reviews

5.0
star-5
49 Reviews
2 stars
0
1 star
0

Reviews by Viator travelers

Showing 1-10 of 49 reviews
star-4
Change the photography policy or fire a better photographer with reasonable prices.
Sergiy_M
, Dec 2021
Great experience, great service at site, funny tour guide, great place to visit. Huuuuuge negative part are the photos experience. It is not allowed to bring your own camera or phone with you and make your own photos. The "professional " photographer will make horrible photos for you and try to sell them for $25 USD per each photo. Everything else is 100/100.
icon Response from Host , Jan 2022
Hello, Thank you very much for your comment, we understand that the photos may be something that you did not expect, but the proceeds from the photos are what help the park to maintain the beauty of the river, since flash exposure affects the natural environment that is why it is designated one photographer per group, we appreciate your comments and of course we will take it into account to improve.
star-5
Thrilling, educational, inspiring & rejuvenating
Marisa_B
, Dec 2021
Descending into the caves and underworld of Rio Secreto was AWESOME. Our guides Gaby & Yul were friendly, knowledgeable, helpful and hospitable. The transportation was seamless and the lunch was a great way to end the day!
star-5
Amazing underground experiene (expensive photos)
Martin_B
, Nov 2021
It's an amazing tour, an experience we'll never forget. We can very much recommend it. The staff is super nice and welcoming. The only downside: Photos of the tour are rediculously expensive (25USD p.p. or 99USD for all).
icon Response from Host , Dec 2021
Thank you Martin for sharing, this place is definately a must do in Cancun.
1 traveler found this review helpful
star-5
Unique experinece in Mexico!
Melody_D
, Jan 2021
Incredible experience! About a two hour hike and swim through the caverns followed by a tasty lunch. Definitely need to be fit to do this excursion with no fear of the dark or small spaces.
icon Response from Host , Jan 2021
Thank you for sharing your excellent experience doing this tour, this will be helpful for other customers.
star-5
Magical
AH_L
, Feb 2020
Angel,our guide was wonderful and I will never forget the experience of seeing you he ceiling light up . Just one negative was the selling of the photos during the trip. But otherwise I won’t not miss this for the world!
icon Response from Host , Feb 2020
Thank you very much for sharing your excellent experience and your feedback regarding the photos.
star-5
Excellent Tour
Odyssey55394723554
, Jun 2019
My family thought this was a great tour. It takes some time to get logistics together when you first arrive, but after that it was very memorable. Our guide (Fillipe) had a great since of Humor and did an awesome job keeping us separate from other groups in the cave. I enjoyed the tradition of the blessing entering the cave (even if it is just for show) and the ceremonial "shot" after leaving. Would highly recommend.
1 traveler found this review helpful
star-5
This tour was amazing
Justin_M
, May 2019
This tour was one of the highlights of our trip to Playa del Carmen. Our tour guide Olek Sanders, was very informational and spoke god English. They split groups into English speaking and Spanish speaking making it easier for everyone taking the tours. The caves were awesome and so was the swimming. You wear life jackets so you don't have to be a strong swimmer. There was some hiking and the path in the cave is uneven so this is a physical activity but overall moderate for most people to be able to complete the tour. You are not allowed to take your own camera and the pictures are expensive but this truly is an experience of a lifetime and I highly recommend everyone try this activity.
1 traveler found this review helpful
star-5
One of the most awesome experiences...
Mark T
, Mar 2018
One of the most awesome experiences you can have! We have done this three times over the past few years and continue to be thrilled. Only issue was with the tour company that could not get our pick up time and place established correctly. With a bunch of back and forth emails it was finally resolved but sure left a sour taste in our mouths for this particular tour company!
star-4
I am living in Playa Del Carmen for...
Gloria B
, Oct 2017
I am living in Playa Del Carmen for a year. I booked a tour to the Rio Secreto Nature Reserve. My first disappointment was that they would not pick me up from my condo. Nevertheless I decided to go anyway because I could go to the closest hotel. However, I wasn't told that when the hotel is in Playacar I could not pass the entrance gate to the compound. I had to stand in the rain outside the gate and get the drivers attention. Okay after arriving at the reserve we took a shower, suited up in a wetsuit, shoes, helmet and walking cane. In order to get to the cave we needed to run through the forest as fast as we could to avoid being bitten by mosquitoes. Of course that was impossible. My legs back and arms got bitten the worse. The same thing happened going back. The luncheon food was very bland and not enough variety of food. Except for those unforeseen thing the tour was incredible.
star-5
FABULOUS tour. They provide you...
Cheryl E
, Sep 2017
FABULOUS tour. They provide you with everything you need - helmets with lights on them, wetsuits, water shoes, life jackets, and walking sticks. The underground caves are INCREDIBLE! You must hike a little bit to get to the caves, and also hike and walk in sometimes waist deep water and sometimes you have to swim a short distance. We are a couple in our mid sixties and it was easy to do. Certainly not over-challenging such that anyone should worry that they are not fit enough to do this tour. At the end of the tour they give you a shot of some kind of native alcoholic beverage and then a full Mexican buffet under a pavilion. AWESOME experience. I would highly recommend it. I agree with others that it is a shame what they charge for photos ridiculous amounts of money and they don't let you take any cameras or cellphones into the caves.

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