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Rio Secreto Plus from Cancun Hotels

star-4.572 Reviews
|
Quintana Roo, Mexico
Rio Secreto Plus from Cancun Hotels

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 3 more

Overview

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Lunch
Light refreshments
Professional guide
Hotel pickup and drop-off
Use of bicycle
Use of Snorkeling equipment
Alcoholic drinks (available to purchase)
Gratuities
Souvenir photos (available to purchase)

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9:00 AM

Please arrive 2 hours before your selected start time for pickup. Your operator can coordinate exact time and location.

This activity will end right where it started.We offer the pick up service in the major hotels in Cancun and Riviera Maya, also we have our meeting point in Coco Bongo in Playa del Carmen, Supper Aki in Tulum or Ibis Hotel in Cancun Downtown.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • No heart problems or other serious medical conditions
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Children must be accompanied by an adult
  • Not available for cruiseships passengers
  • May be operated by a multi-lingual guide
  • Note: Your transportation schedule will be sent by email after booking, including pick-up and drop-off times, as well as meeting points The sequence of the activities may vary according to internal logistics.
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Rio Secreto
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Plus from Cancun Hotels?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Rio Secreto Plus from Cancun Hotels.
Q:
What is the policy on sanitization during Rio Secreto Plus from Cancun Hotels?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rio Secreto Plus from Cancun Hotels.
Q:
What is the social distancing policy during Rio Secreto Plus from Cancun Hotels?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Rio Secreto Plus from Cancun Hotels.
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Plus from Cancun Hotels?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Rio Secreto Plus from Cancun Hotels.

Traveler Photos

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Reviews

4.5
star-4.5
72 Reviews

Reviews by Viator travelers

Showing 1 of 72 reviews
star-5
Awesome experience
Companion66989
, Nov 2019
This was a unique cave experience for me with the rapelling, bicycling and walking and floating through the underground river. Scenery was amazing. Very different from other cave experiences. Our guide Willie was great - knowledgeable, friendly, and humorous. He, and all the staff, were very supportive and encouraging without being pushy. Tour was well organized. Hotel pickup and drivers friendly and professional. One of my top 5 tours ever.
1 traveler found this review helpful

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