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Shuttle Transfer Cancun Airport - Playa del Carmen

star-3.549 Reviews
|
Playa del Carmen, Mexico
Shuttle Transfer Cancun Airport - Playa del Carmen

Select Date and Travelers

Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour to 1 hour 30 minutes  (Approx.)
Pickup from select hotels
Mobile ticket

Overview

Saved to wishlist!
Hotel pickup and drop-off (selected hotels only)
Air-conditioned vehicle
All Fees and Taxes

Departure Point

Pickup Details

Coming2 will inform you of the pick-up time based on the arrival/departure of your flight

Airports

Cancun Airport, Cancun Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Round Trip Shuttle
8/12/2019 - 2/10/2023
Monday - Sunday:12:00 AM - 11:30 PM
One Way Shuttle
8/12/2019 - 2/10/2023
Monday - Sunday:12:00 AM - 11:30 PM

Return Details

Playa del Carmen, Quintana Roo, Mexico - Hotels in Playa del Carmen or Playacar area
Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico - Cancun International Airport
  • Confirmation will be received at time of booking
  • Service animals allowed
  • Near public transportation
  • Stroller accessible
  • Surfaces are wheelchair accessible
  • Transportation is wheelchair accessible
  • Wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 999 travelers
  • OPERATED BY Coming2 Mexico
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Shuttle Transfer Cancun Airport - Playa del Carmen?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Shuttle Transfer Cancun Airport - Playa del Carmen.
Q:
What is the policy on sanitization during Shuttle Transfer Cancun Airport - Playa del Carmen?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Shuttle Transfer Cancun Airport - Playa del Carmen.
Q:
What is the social distancing policy during Shuttle Transfer Cancun Airport - Playa del Carmen?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Shuttle Transfer Cancun Airport - Playa del Carmen.
Q:
What measures are being taken to ensure staff health & safety during Shuttle Transfer Cancun Airport - Playa del Carmen?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Shuttle Transfer Cancun Airport - Playa del Carmen.

Traveler Photos

Traveler Tips


  • "Had to wait a little at the airport but the ride was great for the price!" See review
  • "Friendly and on time Driver was there when we arrived Very safe driver Also very affordable Will use again" See review

Reviews

3.5
star-3.5
49 Reviews
2 stars
0

Reviews by Viator travelers

Showing 1-10 of 49 reviews
star-5
Excellent experience year after year!!
Tetiana_J
, Jan 2022
Excellent customer service and the most competitive price you will find! Do not pass this company up!!!
star-4
Friendly and accommodating
Zoe_B
, Jan 2022
Our flight was delayed by 4 hours so we were worried the shuttle would no longer be available for us. When we got to the airport I called th coming 2 number and they sent a driver. Communication was a bit difficult as I don’t speak Spanish but we got the shuttle in the end and it was overall a good experience. Recommend this service for a great price and friendly drivers
icon Response from Host , Jan 2022
We are very pleased to know that you are happy with the service provided. Thank you so much for your feedback. Looking forward to greeting you again.
star-5
Great time
Larry_H
, Dec 2021
Thank you for all your help we enjoyed Our trip We found our driver After some searching and the right to the hotel is very pleasant
icon Response from Host , Jan 2022
We are very pleased to know that you are happy with the service provided. Thank you so much for your feedback. Looking forward to greeting you again.
star-1
Avoid at all costs
Kevin_P
, Dec 2021
We prebooked shuttle service. There was nobody at the airport to pick us up. Called the two numbers in the reservation email and one was disconnected. The other was unresponsive. We ended up having to get a cab to our hotel after waiting over an hour. Emailed for a refund and haven’t heard anything.
icon Response from Host , Jan 2022
Please accept our apologies for any inconvenience beyond our control with the services booked. We have taken note of your comments and we will check that all protocols are followed. Thank you very much for your feedback. Our Customer Service Department is at your disposal if you wish us to verify and investigate what happened. Please contact us at coming2@coming2.com providing your Coming2 transfer reservation number and date.
star-1
Worst experience ever
Lavern_P
, Dec 2021
The van was overcrowded my daughter and I had to share the front seat with the driver no seat belts were available. It was dangerous and my legs fell asleep from being pushed up against the door.
icon Response from Host , Dec 2021
Please accept our apologies for any inconvenience beyond our control. We have taken note of your comments and we will check that all protocols are followed. Thank you very much for your feed-back.
star-5
Awesome
Jameskeith_S
, Dec 2021
This company bent over backwards for me to do the right thing my flight was delayed one day and they let me use my booking the next day and didn’t charge me the instructions to find the company were a little bit big and hard to fall but I eventually figured it out and I would give them eight or nine stars out of 10 they were very polite very courteous and awesome to deal with
icon Response from Host , Dec 2021
We are very pleased to know that you are happy with the service provided. Thank you so much for your feedback. Looking forward to greeting you again.
star-4
From cancun to playa
Vince_A
, Nov 2021
Easy to find contact. Have had trouble with not having transport on time. Aggravating when you don't know where you ride is, or when getting there.
icon Response from Host , Nov 2021
Please accept our apologies for any inconvenience beyond our control. We have taken note of your comments and we will check that all protocols are followed. Thank you very much for your feed-back.
star-1
Not worth it
Valerie_T
, Aug 2021
Bad service. They were there waiting for us however took us more than an hour to actually get a transport.
star-3
Nice Average Shuttle Ride
Monica_R
, Jul 2021
Shuttle driver was waiting outside at the airport after my husband and I went through customs and got our luggage. There was already another family there waiting and the driver said we were waiting on another couple to arrive. We grabbed a drink while we waited but took the other couple an hour to get there so we had to wait an hour before we could leave the airport. The shuttle had bench seats was air conditioned as stated and driver was nice. Departure shuttle back to airport at the end of our trip was on time at the lobby for pick up. This shuttle was a little bigger than the first one and had single cushioned bucket type seats and was very comfortable. I would recommend this shuttle for the price.
star-1
Do Not Book Them!
Lenisa_K
, Jul 2021
***DO NOT BOOK THIS SHUTTLE COMPANY** they do not communicate at all. I tried to confirm the pick up time for my trip to airport from hotel 3 times through the Viator app, Whatsapp, and phone call. No one answered and no one showed up. They only responded after I called customer service for a refund. Absolute trash! Do not waste your money. Book a separate company or take a taxi

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