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Xenses tour

Playa del Carmen, Mexico
Xenses tour
6

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free Cancellation
up to 24 hours in advance
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Safety measures
icon6 hours  (Approx.)
Hotel pickup offered
Good for avoiding crowds

Overview

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Use of locker, toilets and showers.
ATM and Wi-Fi.
Snacks
Gratuities

Departure Point

Traveler pickup is offered
Important note: Transportation is included at certain departure points, there may be additional charges depending on the number of passengers, place of origin or not showing up on time at the stipulated time.

Transportation schedule in the morning from 8:30 am to 10:30 am.

Transportation hours in the afternoon from 1:00 pm to 2:00 pm.

Departure Time

9:00 AM
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Bring comfortable clothes, a swimsuit and a towel
  • Sunscreens and sunscreens should only contain titanium and zinc oxide
  • Children under 12 years of age 1 meter and 40 centimeters must present official identification to verify their age
  • Travelers should have a moderate physical fitness level
  • Not recommended for people with heart problems
  • Not recommended for people afraid of heights
  • Not recommended for people with claustrophobia problems, or suffering from vertigo easily
  • Not recommended for people with recent surgeries
  • Not recommended for people weighing more than 133 kilograms
  • For the zip lines the minimum height required is 1 meter 40 centimeters
  • Minimum weight of 40 kilograms
  • No "selfie stick" or cell phone stick for your safety, sports camera float in activities
  • For your safety in water activities, everyone should know how to swim since the depth will be from 1 meter to 1 meter with 70 centimeters
  • Activities are carried out individually
  • For the activity of shooting-lese it is recommended for children from 5 years, only if the harness fits perfectly
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY IGOFLY

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Xenses tour?
A:
The policies on face masks and attendee health are:

  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Xenses tour.
Q:
What is the policy on sanitization during Xenses tour?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Xenses tour.
Q:
What is the social distancing policy during Xenses tour?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Xenses tour.
Q:
What measures are being taken to ensure staff health & safety during Xenses tour?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Xenses tour.

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