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Private Transfer From Cancun Airport To Tulum
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From $141.34 per group (up to 8)
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Private Transfer From Cancun Airport To Tulum
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
1 hour 30 minutes to 2 hours (approx.)
Pickup from select hotels
Mobile ticket
Offered in: English
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Overview
Travel between Cancun Airport and your Tulum hotel in comfort and style, without the hassle of waiting for taxis, by pre-booking a private transfer service in an air-conditioned vehicle. Your driver will pick you up at the airport and take you—and your luggage—to your hotel or vacation rental in a private, air-conditioned vehicle for just your party.
- All prices are per vehicle and options for up to 15 passengers are available.
- Travel in the comfort of an air-conditioned vehicle
- Enjoy the flexibility of a private transfer
- Price is per vehicle, not per passenger, with options for up to 15 people available
Saved to wishlist!
From $141.34
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What's Included
Hotel pickup and drop-off (selected hotels only)
Air-conditioned vehicle
Private transportation
Gratuities
Departure & Return
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
Suppliers and travelers coordinate start times within the given time periods.
Private / One Way 9-15 pax
1/1/2021 - 12/31/2022
Monday - Sunday: | 12:00 AM - 11:30 PM |
Private / One Way 1-8 pax
1/1/2021 - 12/31/2022
Monday - Sunday: | 12:00 AM - 11:30 PM |
Hotels in Tulum Area
Arrival/Departure Flights
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
- Near public transportation
- Infants must sit on laps
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- OPERATED BY Coming2 Mexico
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Private Transfer From Cancun Airport To Tulum?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during Private Transfer From Cancun Airport To Tulum?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Private Transfer From Cancun Airport To Tulum?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during Private Transfer From Cancun Airport To Tulum?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
Traveler Tips
- "Good and efficient transfer from Cancun to Tulum, I would recommend this service to foreign travelers." See review
Reviews by Viator travelers. We perform checks on reviews
|
Reviews
3.5
49 Reviews
5 stars
26
4 stars
3
3 stars
0
2 stars
4
1 star
16
Reviews by Viator travelers
We perform checks on reviews
Showing 1-10 of 49 reviews
Horrible Service
Lisa_W
, Feb 2022
I booked round trip transportation from Cancun airport to our Tulum hotel. They screwed it up and only have us shown as one way.
Do not use this service.
Response from Host , Feb 2022
Please accept our apologies for any inconvenience beyond our control with the services booked. Thank you very much for your feedback.
Our Customer Service Department is at your disposal if you wish us to verify and investigate what happened. Please contact us at coming2@coming2.com providing your Coming2 transfer reservation number and date.
After more than one hour...
Nina_B
, Dec 2021
After more than one hour waiting in front of the airport our driver didn’t arrive yet, so we had to share another transfer with tourists going into the same direction.
So we would not recommend the transfer agency
We arranged airport...
Cynthia_M
, Dec 2021
We arranged airport transportation with Coming2Mexico to take us to Tulum. We prepaid.
When we Arrived at the Cancun airport we saw a rep from every company but ours. Finally found the rep after about 10 minutes. He said we would leave in 10 minutes. After waiting outside for 45 minutes the rep arranged for Adventor to take us.
I think Coming2Mexoco is a small outfit.
Better to use a larger outfit with plenty of shuttles.
.
Adventor was Fine. No thrills but we made it safely.
stay away, pay more if you need for piece of mind and enjoy your trip
Aloun_K
, Sep 2021
Not giving them 1 star only because they did pick up and drop me off, but wasted much of my trip trying to get a hold of someone, anyone to confirm my return pick up and time. Viator although responsive, gave me 3 different answers (end up telling me it was cancel and full at one point) and I finally received a confirmation time for pick up late the day before.
Horrible experience with Coming2
Jordan_L
, Jul 2021
Do not Use Coming2. Use any other service besides Coming2. They are very unorganized at the airport. We waited an hour to be picked from the airport. The agent kept saying to us 15min finally after an hour we got picked up.
When we were supposed be picked up from Tulum Beach near BeTulum at 12:30pm to go back to the airport. Coming2 was no where to be found. At 1pm they were just getting onto the beach which was another 45min to our location. My group ended up taking Taxis to the airport for $390 . Coming2 is not a reliable car service. USE AT YOUR OWN RISK
1 traveler found this review helpful
Do not rely on!
Jen
, Jul 2021
Don't Use Coming 2
Kisha_R
, Jul 2021
Unfortunate
Desiree_B
, Jul 2021
Our ride did not show up! Requesting a full refund. Checked in with airport coordinator, they told us to wait 30 minutes. After 30 minutes we asked about the status after 30 minutes and they told us it was still going to another 45 minutes and we should just cancel our reservation and find another vendor. Still waiting on our $300 refund
1 traveler found this review helpful
Okay
Sharla_B
, Jul 2021
Horrible
HIMANI_D
, Jul 2021
Our ride never came. We had to last minute coordinate on our own. Horrible horrible service is all I have to say.
1 traveler found this review helpful
Not happy at all.
Daniel_N
, Jul 2021
They were at the airport waiting with a sign, but the private driver and vehicle didn't show up until an hour later. We were fed many untrouths whilst waiting. 1. the driver is in the toilet, will be right here. 2. big accident at airport entrance causing big delays, and more. Once we were with the driver, he confirmed all untrue and we saw no accident nor traffic.
This next part is my fault. They advertised $84 one way. When i paid $168 i assumed i had a roundtrip. Totally my fault, but once realized i was able to book for $112 last minute so at $168 this was a rip off, but at $84 each way was a great price. Again, my error, but please double check for yourselves.
Response from Host , Jul 2021
Please accept our apologies for any inconveniences suffered with the services booked.
We have taken note of your comments and we will check that all protocols are followed. Thank you very much for your feed-back.
Our Customer Service Department is at your disposal if you wish us to verify and investigate what happened. Please contact us at coming2@coming2.com providing your Coming2 transfer reservation number and date.
Experience
Ammie_R
, Jul 2021
Edgardo made the 2 hour ride from Cancun to Tulum extremely pleasant. We had a great conversation along the way of the history of Mayas and many more. He truly was incredible!
Decent
KIT_C
, Jun 2021
Avg transportation however communication was inconvenient. Tried to message them on WhatsApp which was the only method of communication they listed but never heard back from them. Ended up contacting Viator on WhatsApp and they responded which gave me a peace of mine. Otherwise the ride was uneventful and smooth.
Unprofessional
Bobby_D
, Jun 2021
The driver was 40 minutes late and would not answer the phone. I had to get a taxi to my destination.
Perfecto!
Edward_W
, Jun 2021
Was so great.
My driver Alfonso was fantastic.
Very professional.
Upon arrival it was quite easy to find coming2 representative after getting through customs.
Paying for the private service was exceptional.
Thank you!
On time, safe and very nice driver.
Todd_W
, May 2021
Juan was a joy to ride with and very pleasant. Great experience. A little confusing finding the correct driver but we expected a little challenge.
Travel
Dana_B
, May 2021
I excepted the ride to have more people inside , but it was just myself and my companion! It was clean and quite which was ok after begin on the flight. Would book with them again.
Perfect
BRAD_H
, Apr 2021
Wonderful drive, driver was excellent .. would definitely use again ! Using as round trip and the price was very reasonable.
Transport to/from Cancun Airport to Tulum
Annabelle_P
, Apr 2021
Would recommend
Peter_D
, Apr 2021
Fast service and friendly staff. Clean car. Cheaper than hotel’s offerings for a transfer. Easy to book and confirm.
1 traveler found this review helpful
We perform checks on reviews
You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. If the system detects something that contradicts our publication criteria, the review is not published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. In some cases, we will also send you an email asking you to validate your review before it is published. All you need to do is click on the link provided in the email. After publication, our team checks each review reported to it as not meeting our publication criteria. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site.
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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
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