Private Customized Washington DC City Tour by Van

Out tour guide Bobby told very inappropriate and crude joke throughout the tour and was not interested in anything that we had to say or ask questions about Washington. Very disappointed in this whole experience. Plus we had to call because no one showed up on time even though it was already charged to my credit card. Waited for 1 1/2 hours after scheduled pickup time.

party of 4 we all was extremely pleased Tunde the guide was professional, knowledge, friendly, can operate any camera, request him you will be happy that you did, thank you Tunde, Be Bless

Our driver was very knowledgeable and did a very nice tour of Washington, DC. I've been to DC several times, but my lovely wife has been here only once before. She also enjoyed the tour. Our driver was also very pleasant and friendly, but her was somewhat difficult to understand due to his accent. That is our only complaint.

Awesome way to visit specific memorials! Traffic issues, lack of parking for handicap needs, directions ALL LEFT TO THE DRIVER!Comfortable ride, knowledgeable informative driver! Very attentive!Great way to truly enjoy DC!

Do not do this tour if you expect your guide to be informative and guide you around the monuments. It is nothing more than a pick up drop off service with limited commentary between sights. Our driver slept while we tried to negotiate the sights on our own and yawned his way through his less than average commentary all the while asking if we were listening as if we were school children and being very condescending and rude. Our tour lasted less than four hours while advertising a 5-6 hour tour not a professional company in our opinion.

One's tour experience is absolutely dependent on the guide you end up with. Unfortunately, our guide just wasn't up to par. I had previously had positive experience of a Viator private tour in Paris in 2016, so I paid the required 380 min 4 adults though there were only 3 of us: my son, grandson and me. Our tour started about 30 minutes late because our tour guide called from another hotel parking lot asking where we were. I had to hand my phone to the doorman to help the tour guide pick us up. Basically we were taken to and dropped off for photos and a quick walk through then picked up at about 7 sites. Either the guide was not comfortable with the material or was distracted, but we didn't learn anything more that we could have read in a brochure. The Vietnam memorial was confusing because we didn't know anything about how it was organized prior to walking through. My expectation was that we would have been given information prior to being dropped off. Our guide highly recommended a food court for lunch which Im guessing worked out better for her than for us. Needless to say it was extremely disappointing so we finished earlier than the 60 minutes set aside so we had to wait about 15-20 minutes for her to pick us up. We happily ended this tour early in favor of seeing a museum where we asked to be dropped off. All in all, our 6 hour tour ended up being about 4.5 hours, minus 1 hour for lunch and 15-20 minutes at each of the 5-6 sites where we were dropped off. Hop on Hop off or even Ubers would have been equally as good and certainly a great deal more satisfying and cheaper.

Don was terrific. He was polite, thoughtful and kind. He had good ideas as to what off the regular tour would appeal to my college aged grandson. He gave us perfect suggestions because he was a good listener. He was kind to me as I could not walk easily and he made approoriafe accommodations, we enjoyed our time with Don, and there are no complaints, Ge was great for us.

When we booked the tour we were told that the cost would include pickup at our hotel in Silver Springs. When the tour company called they said we had to pay an additional $40 to get picked up. At this point it was too late to change to a different tour so I paid the extra money. The driver was knowledgeable about the area and the historical significance of the buildings. Over all the tour was okay.

1st, if you wan't someone to take pictures for you at the attractions, they don't do this. 2nd, make sure you know all the charges before leaving. I got a surprise by the driver telling me that I owed an additional $85 because our pickup location was 2 miles out of the 7 mile radius!! An additional $21.25 per person for traveling and extra 2 miles?! I could have walked the 2 miles to meet them or called a cab and met somewhere for much less than that. After a phone call on speaker phone with the owner, I ended up paying an additional $40 for the 2 extra miles which was $10 more per person!! Still ridiculous 3rd, make sure you are prepared to tip. I gave our driver $20 at the start of the tour, another $20 for his lunch and at the end we only gave him an additional $20 because of having to pay the extra $40. Well, he wasn't happy making $60 in tips that day! He actually looked at the $20 like he was looking for more and make a scoffing noise and was on his way. At the beginning of the trip I was definitely going to book another tour with this company when we came back to DC in a few months. Now, not so sure, probably will find another company.

What can I say - dexter is the man! What s great guy and guide he was. He listened to our requests and did exactly what we wanted. If you have limited time and want to get the most out of your time - make sure you book this tour with dexter. We had a great time with my husband and two boys 18 and 20!